Review Insights · Google Play
purp - Make new friends
hubo Labs · 122,947 ratings · ★ 4.3
4.3
★★★★★
122,947 ratings
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Top complaints - extracted from 45 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
10 negative reviews mention this · 22% of all complaints
★★★★★ "so today I was looking for (make new friends ) apps and my eyes stumbled on purp I installed it yesterday but suddenly as i pressed on the app it was literally loading nonstop on (purp logo) didn't even let me bypass into login page, I wait…" - Sam Som
2
"screen"
10 negative reviews mention this · 22% of all complaints
★★★★★ "Always i start creating an account but after i got a lot of matches the app start to become buggy app only stay in splash screen, the same happens in IOS" - Santiago Toquica Yanguas
3
"chats"
7 negative reviews mention this · 16% of all complaints
★★★★★ "your app is hella glitchy. I get notifications of new friend requests and when I open the app they're never there. just the two-weeks old ones. also, it has deleted chats." - Paul
4
"purp"
7 negative reviews mention this · 16% of all complaints
★★★★★ "so today I was looking for (make new friends ) apps and my eyes stumbled on purp I installed it yesterday but suddenly as i pressed on the app it was literally loading nonstop on (purp logo) didn't even let me bypass into login page, I wait…" - Sam Som
5
"loading"
7 negative reviews mention this · 16% of all complaints
★★★★★ "so today I was looking for (make new friends ) apps and my eyes stumbled on purp I installed it yesterday but suddenly as i pressed on the app it was literally loading nonstop on (purp logo) didn't even let me bypass into login page, I wait…" - Sam Som
6
"update"
7 negative reviews mention this · 16% of all complaints
★★★★★ "so today I was looking for (make new friends ) apps and my eyes stumbled on purp I installed it yesterday but suddenly as i pressed on the app it was literally loading nonstop on (purp logo) didn't even let me bypass into login page, I wait…" - Sam Som
7
"stuck"
7 negative reviews mention this · 16% of all complaints
★★★★★ "hi I installed this app for the first time today update 5.1.3 , its stuck on purp logo and not opening even though it's my first time downloading it couldn't even see what's the app about" - Unlimitedch Charmsun
8
"people"
6 negative reviews mention this · 13% of all complaints
★★★★★ "the messages keep disappearing and even the people i talk to. how am i supposed to find them now huhu" - JARRED BAMBICO
9
"friends"
6 negative reviews mention this · 13% of all complaints
★★★★★ "so today I was looking for (make new friends ) apps and my eyes stumbled on purp I installed it yesterday but suddenly as i pressed on the app it was literally loading nonstop on (purp logo) didn't even let me bypass into login page, I wait…" - Sam Som
10
"accounts"
5 negative reviews mention this · 11% of all complaints
★★★★★ "This app needs to implement account and age verification, right now it's enabling predatory men by giving them a platform to connect with vulnerable minors. The app is also full of fake scam accounts and all features are hidden behind a pay…" - Courtney
11
"nothing"
5 negative reviews mention this · 11% of all complaints
★★★★★ "this is were you find...nothing the app is slow to load 😒" - Anna Rain
📋 All 45 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
its been a week and the app is NOT LAUNCHING fix it asap or you'll start losing so many users
the messages keep disappearing and even the people i talk to. how am i supposed to find them now huhu
buggy app
so today I was looking for (make new friends ) apps and my eyes stumbled on purp I installed it yesterday but suddenly as i pressed on the app it was literally loading nonstop on (purp logo) didn't even let me bypass into login page, I waited for 10 minutes and then deleted it! how come such app is available on play store but doesn't work, hoping to hear about a fix update: I upsated it and it's still loading on purp logo
hi I installed this app for the first time today update 5.1.3 , its stuck on purp logo and not opening even though it's my first time downloading it couldn't even see what's the app about
this is for making me watch an ad 4 times to get a log in reward. a reward that uses to be given for free by just logging in now you have to watch an ad to get the same reward
heyy I havent even gotten to try the app because whenever I get to the "select interests" page it is mostly blank and I can't do anything, please help I have redownloaded restarted and refreshed multiple times
Always i start creating an account but after i got a lot of matches the app start to become buggy app only stay in splash screen, the same happens in IOS
I met new people a d friends there
This app needs to implement account and age verification, right now it's enabling predatory men by giving them a platform to connect with vulnerable minors. The app is also full of fake scam accounts and all features are hidden behind a paywall requiring you to purchase in-game currency.
What the hell is going on? This has not even loaded successfully for over a week! UPDATE: reinstalling solved that, but I still can get notices of new messages only for Purp to fail to load new messages, then fail to load all chats! That seriously annoying, I don't want to be made to ghost people. Besides this problem with the chats, I have 18 secret admirers that I simply cannot open. The pop up prompt to spend a binocular item never appears
why is this app so poorly built I can't even see my message half the time and the other half is it crashing when I try to open it
idk can't login or app literally doesn't work
There's no need for ads
recent update makes app not work. stuck on loading screen and very briefly tries to tell me the app doesnt work if my phone is jailbroken (my phone is not jailbroken)
This app is absolutely filled with pedophiles. Nearly everyone I've run into is sending unsolicited intimate images which is highly illegal considering in some cases they themselves are minors, and are sending the images to me (also a minor) All chats are unmonitored and people often ask to move to less monitored platforms like Discord, Snapchat, etc.
I don't have access to my chats anymore? and the swiping feature is constantly loading, saying there are no new matches or something like that? i was talking to someone really nice but it's not loading anymore and when it loads it says I don't have any chats
All my chats disappeared...
i downloaded it yesterday but the app doesn't start since yesterday. I've waited but nothing
Cannot even sign up when it gets to adding a profile pic the app provides a button that does not work
doesnt work anymore. wont progress past the loading screen. other reviewers are reporting the same issue
why can't i open the app for almost a week 🙄
haven't been able to open the app for two days. just says "purp" across the screen.
It wouldn't let me make an account, I would go through it then when it came to letting me add a photo of myself it wouldn't, I pressed the plus button to put a phone of myself in and nothing happened, its like the screen would just freeze and because of this i wasn't able to go through with the next steps, I wasn't able to actually use the app because of this glitch, hope it can be fixed 😊
app gets stuck on loading screen after most recent update 👎
doesn't work on my pixel 10
nejde mi to spustit, zasekne se na hlavni obrazovce a nejde dal nevim co s tim, zkousel jsem snad uz vsechno
way too many ads, continuous sex bots problem and there is an issue were you will be unable to open the app meaning all others who u interact with or are mid conversation with will most likely be left behind as even reinstalling the app does not fix this issue
app stopped working since latest update, first wouldn't load up at all so I thought I would uninstall and re install see if that works, but nope it is still staying stuck on the first load screen with the logo on. please can you fix this problem
why am I getting alot of bot accounts?
it work for time but now it won't even open anymore....
App's not working it's just stuck on the purp I have reinstalled it after deleting still it's not opening stuck on opening which says purp
all I get is a pop-up on the screen that says purple. and then nothing ever loads. literally nothing
your app is hella glitchy. I get notifications of new friend requests and when I open the app they're never there. just the two-weeks old ones. also, it has deleted chats.
What is the point of a great app when said app does not work? When they fix all the bugs, I'll heighten the rating. I'm just sick of not being able to reply to anyone because everything is stuck in "Loading" and my chats won't show up. But when it works, it works great. Good app they have going, but the glitchiness of it tanks it - it's annoying!
hi suddenly today I was using it normally and after couple minutes it was stuck on ( purp ) loading screen I could see message notifications but can't go in I just restarted the phone deleted app and reinstalled and it's still the same problem , I just updated it to 5.1.3 and it's still stuck on (purp logo ) like it was since 7 days
this is were you find...nothing the app is slow to load 😒
Cool app. I met many friends and made beautifull memories there. im giving two stars just because the predators and FLOOD of scam accounts. Lately, around 80% invites i get are from some "hot girls" who wants my photos just to probably blackmail me. Please fix and make the app more secure. They are really OBVIOUS profiles. update: In 5 days i got 66 invites and 44 of them was obvious scams.
I used to love this app but ive been having problems with it. Everytime i go in it its just a white screen that says purp ive done everything to fix it and nothing worked. I sent an email to the purp support email i tried sending one to the hubo one but it didn't work. I just want someone to check it out and fix it because its really annoying and i miss talking to my friends on there.
It's a very good app, I met people that became my friends, and stuff. The only bad things are there's a lot of people that keeps adding me promoting sex chats and stuff. And one more thing, it takes a long time to open and now I cannot open, cuz it says app cannot run on jailbroken or rooted devices. Even tho my phone is completely clean.
It started out great, I made good friends and all was well. However, it's now just bots. Everyday I get a minimum of 10 requests and they are all just bot accounts asking for inappropriate content. I don't think a real person has added me in over a month. But I've had a fair maybe 70+ requests from bots. It's super demoralising tbh and it's incredibly repetitive. I'm very close to uninstalling because it's starting to get really boring.
bots + deleting a bio because it has "catboy" in it is plain idiotic. guessing this app is just not for me.
great app BUT lags, vms sound terrible, and now it won't even open, deleted the data and tried reopening it, uninstalled and installed. won't work
User of like 4-5 years by now i think. The app is okay but lacks features. biggest one being filter by distance or city not by country, and the option to exclude people from other countries or further distances from seeing your profile. now in general the app used to be a lot better, mainly in terms of account verification as theres wayy too many fake accounts. Devs if you fix this trust me youll get a better rating and youll see more downloads globally.
I have to force close the app to see messages or who added me and I dont even see who added me half the time
Sentiment summary
80%
Positive (4-5★)
6%
Neutral (3★)
14%
Negative (1-2★)