Review Insights · Google Play
Puzzle - Aleo Wallet
Puzzle HQ · 5,588 ratings · ★ 4.1
4.1
★★★★★
5,588 ratings
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Top complaints - extracted from 33 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"rewards"
7 negative reviews mention this · 21% of all complaints
★★★★★ "Just a money grab. No real way to make money. The rewards are overpriced and pointless. I would avoid this wallet and ALEO in general.." - Rune “Balto” Williamson
2
"money"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Just a money grab. No real way to make money. The rewards are overpriced and pointless. I would avoid this wallet and ALEO in general.." - Rune “Balto” Williamson
3
"months"
6 negative reviews mention this · 18% of all complaints
★★★★★ "Fun wallet to use with a great layout. Unfortunately after 3 months of paying for Pro, they have not offered any gift cards to cash out for my earnings. Instead of doing their daily tasks, I now log in daily to see all the gift cards are so…" - Stephen Slattery
4
"wallet"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Just a money grab. No real way to make money. The rewards are overpriced and pointless. I would avoid this wallet and ALEO in general.." - Rune “Balto” Williamson
5
"scam"
5 negative reviews mention this · 15% of all complaints
★★★★★ "nice enough app and crypto wallet u can transfer into and out of but the giveaways are 100% a scam i won 40 eth and wasn't able to transfer it to any wallet even their recommended metamask so the after the week they took the winnings back I…" - Femto
6
"game"
5 negative reviews mention this · 15% of all complaints
★★★★★ "THIS IS SCAM PROJECT!!! BE AWARE!!! I RECEIVED SOME PART FOR FINISHING LEVEL IN THE GAME, THAT NEVER LANDED IN MY WALLET...I GOT IN TOUCH WITH THEIR SUPPORT THEY DIRECTED ME TO PHISHING SITE TO CONNECT MY WALLET AND CLAIM..." - Ivan Ivanovich
7
"sold"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Fun wallet to use with a great layout. Unfortunately after 3 months of paying for Pro, they have not offered any gift cards to cash out for my earnings. Instead of doing their daily tasks, I now log in daily to see all the gift cards are so…" - Stephen Slattery
8
"games"
5 negative reviews mention this · 15% of all complaints
★★★★★ "This app is a crypto scam. they had me link through coin base. The reward tokens are ridiculouslu low and hard to come by. The "games" are barely passable and offer little rewards if they work correctly. Then the reward tickets are useless …" - Jacob Ashby
9
"tickets"
5 negative reviews mention this · 15% of all complaints
★★★★★ "This app is a crypto scam. they had me link through coin base. The reward tokens are ridiculouslu low and hard to come by. The "games" are barely passable and offer little rewards if they work correctly. Then the reward tickets are useless …" - Jacob Ashby
10
"paying"
4 negative reviews mention this · 12% of all complaints
★★★★★ "wow. just updated and am asked to sign in again but using my seed. I put in my seed and it says account not found but I'm not new to this. I write EVERYTHING down so those years of paying 4.99 stolen from me. now the team ignores my emails?…" - A K
11
"been"
4 negative reviews mention this · 12% of all complaints
★★★★★ "This app is a crypto scam. they had me link through coin base. The reward tokens are ridiculouslu low and hard to come by. The "games" are barely passable and offer little rewards if they work correctly. Then the reward tickets are useless …" - Jacob Ashby
📋 All 33 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
wow. just updated and am asked to sign in again but using my seed. I put in my seed and it says account not found but I'm not new to this. I write EVERYTHING down so those years of paying 4.99 stolen from me. now the team ignores my emails? why? why are you not helping me? I wish I lived in your city so I could be at your office every day until this is fixed. might look into a civil suit for my fees and the stress it's causing me
Latest update made the app useless. It crashes lass than three seconds from opening it.
🤣😜
Just a money grab. No real way to make money. The rewards are overpriced and pointless. I would avoid this wallet and ALEO in general..
very bad on signup and subscribe rs 400 iam pay but very bad not come any clim on rewards west of time
LATEST UPDATE HAS BROKEN THE APP IT STARTS TOO LOAD THEN CRASHES IMMEDIATELY Im literally wasting my time and money going pron WORST is my miny is nos stuck in there horridly slow staking website FIX THIS OR YOU LOST ME AS A CUSTOMER I HAD GIVEN YOU 5 STARS BEFORE NOW 1 STAR yes I uninstall reinstall yes I cleared data
nice enough app and crypto wallet u can transfer into and out of but the giveaways are 100% a scam i won 40 eth and wasn't able to transfer it to any wallet even their recommended metamask so the after the week they took the winnings back I even contacted a representative of coinbase to find out why I couldn't transfer the giveaway winnings and was told by coinbase it is a scam and not to give any personal information to the puzzle wallet app use at your own discretion and don't join the giveawa
This is an app that siphons small amounts of your crypto in the form of never giving any rewards. There is no benefit to this app whatsoever, might as well throw your money in the trash. Actually, lighting actual money on fire just to watch it burn would probably be more fun, but have the same results.
drains battery
I am goving this app 1 star because I went Pro and I do not receive my daily PARC which in turns prevents me from entering the daily ETH giveaways effectively preventing me from winning the giveaway. Reached out to support over a week ago still no help. I was enterinng daily until this.
THIS IS SCAM PROJECT!!! BE AWARE!!! I RECEIVED SOME PART FOR FINISHING LEVEL IN THE GAME, THAT NEVER LANDED IN MY WALLET...I GOT IN TOUCH WITH THEIR SUPPORT THEY DIRECTED ME TO PHISHING SITE TO CONNECT MY WALLET AND CLAIM...
terrible they scam people and take their money. then try to drain their account.
Nice
I like it. but it can be better. I think it can be a lot better
This app is a crypto scam. they had me link through coin base. The reward tokens are ridiculouslu low and hard to come by. The "games" are barely passable and offer little rewards if they work correctly. Then the reward tickets are useless because the gift cards are always out of stock. not only that the only giveaway has been over since I downloaded the app. Waste of time and the developer is clearly trying to make a quick buck.
crashes and won't open
paused my subscription. no point in wasting 5 dollars when the store stays sold out for months. only the 3 games which get tickets for a sold out store.
There's no way 4.6 review is legitimate. I've had the app for 3 months, regret using coinbase link for the rewards. The 3.99/ mo.I had been paying, in hope of there being more games or at least be able to redeem tickets for the only product I can use, the Amazon card. Which has been sold out the entire time, and I was checking every day when watering squash-game. Which is often down. Very difficult to contact the developer, and when I did, it was dismissive. I hope this helps someone
I grew the squash on the app done it everyday and on the last day the 50th day now it shows that there's an error it won't load the game for me....
full of bugs and really no usefufl functionality. after paying subscription and watering the weed for two months, it just broke down.
Tried minting rewards through the squash game. I would water the squash and wait a couple of minutes with long loading for "watering." Even when I get the Watered and Happy status, I would return next day to "sad" status and weight loss. I can't tell if it's buggy performance or anything else. no substantive rewards for two weeks of regular log ins.
I made my first review at the beginning of March. The team replied saying new games were being added that month. No new games have been added, and a severe lack of communication from developers makes the app seem dead. Prizes are lackluster and usually sold-out. Games get boring quickly. Membership offers nothing outside of saving on fees incurred for transactions. tldr: app lacks long-term playability, the mess of arcade tickets to play and pay a fee to play makes it difficult to benefit.
delay in transfers
Boring shovelware. The quality her is as low as it gets.
Trash app
Coinbase suggested this scam wallet to me, I did learn and earn 1 got my coin in the wallet, learn&earn said 24hr to confirm completion so I check out wallet click arcade it says want more coins stake so I try not enough coins but it takes part of my coin, get another coin from coinbase try mystery city - images never load guessing at black picture🤡 each step cost $ horrible way to onboard to web3 how about testing your program someplace other than a network hub with unlimited bandwidth
a game app where i can only play for money. no besting around the bush. this is strictly and only, microtransaction
this app announced the give 4$ and earn 4$ but they return the 2$ toe the referral and the inviter
Fun wallet to use with a great layout. Unfortunately after 3 months of paying for Pro, they have not offered any gift cards to cash out for my earnings. Instead of doing their daily tasks, I now log in daily to see all the gift cards are sold out.
app idea is really cool but there is literally never any other reward gift cards beside the $10 uber card. & ive been watching for months
stupid. pay money to play like two games to win tickets you can even spend on "rewards" that are always sold out? seems a little scammy.
I purchased the pro version 2 months in advanced and haven't gotten my promised daily minted PARC whatsoever... the staking benefit is nice but not worth it. if you can fix I will update review thanks.
confused
Sentiment summary
73%
Positive (4-5★)
11%
Neutral (3★)
15%
Negative (1-2★)