Review Insights · Google Play
RAID: Shadow Legends
Plarium Global Ltd · 2,246,292 ratings · ★ 4.6
4.6
★★★★★
2,246,292 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
14 negative reviews mention this · 67% of all complaints
★★★★★ "hello, game is good. just exchanged play points for 200 energy but it is not showing up in game. July 4." - Nick Kuczynski
2
"play"
5 negative reviews mention this · 24% of all complaints
★★★★★ "hello, game is good. just exchanged play points for 200 energy but it is not showing up in game. July 4." - Nick Kuczynski
3
"energy"
3 negative reviews mention this · 14% of all complaints
★★★★★ "hello, game is good. just exchanged play points for 200 energy but it is not showing up in game. July 4." - Nick Kuczynski
4
"account"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Support won't help recover my account. 8 months of progress and Hundreds of $$ down the drain. Very frustrating! Ticket #7435462 (6/26) also resubmitted as 7444730 (7/1). Update - After a week. I still have NOT heard anything back from this…" - John Weinmann
5
"games"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Games fun and all, but its clearly pay to play. not nearly enough energy to play, level up or even participate in any sort of tournament/event. Basically if you enjoy this game be prepared to open your wallet. Games just a cash grab. Also g…" - Jeffrey Wolcott
6
"players"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Games fun and all, but its clearly pay to play. not nearly enough energy to play, level up or even participate in any sort of tournament/event. Basically if you enjoy this game be prepared to open your wallet. Games just a cash grab. Also g…" - Jeffrey Wolcott
7
"been"
3 negative reviews mention this · 14% of all complaints
★★★★★ "you dont do buiesness properly and I have been talking to yall for over a week sending receipts for a my game which I can't access ive given you everything proof the account is mine and you repeat your emails to me well see how you like hav…" - Shaun Whyte
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
hello, game is good. just exchanged play points for 200 energy but it is not showing up in game. July 4.
this has to be the stupidest and most overrated game I've ever played.
yawn. boring stupid mobile game. your ads lie!
Support won't help recover my account. 8 months of progress and Hundreds of $$ down the drain. Very frustrating! Ticket #7435462 (6/26) also resubmitted as 7444730 (7/1). Update - After a week. I still have NOT heard anything back from this company! Account still lost. No communication
Games fun and all, but its clearly pay to play. not nearly enough energy to play, level up or even participate in any sort of tournament/event. Basically if you enjoy this game be prepared to open your wallet. Games just a cash grab. Also good luck in Arena, most players have the cheesiest champions in their line up. RE: You understand? No you don't and no there isn't. Arena is a joke, my team of 215k power shouldn't be getting slept by 140k power. MAKE IT MAKE SENSE.
This has to be one of the biggest cash grab gotcha games I have ever played. Do not play this game unless you want to spend thousands of dollars to get barely anything.
you dont do buiesness properly and I have been talking to yall for over a week sending receipts for a my game which I can't access ive given you everything proof the account is mine and you repeat your emails to me well see how you like having a 1 star game because you dont do buiesness properly
The test is good
I bought a avatar frame and u can see i bought it but its not in my game. please help
slow in some parts takes a few seconds before it works when you click on the tournament page an other . bummer its lagging now an then
Pay to win as most of these types of games are. Begged me to return for months. Finally did and it is still terrible and now keeps crashing constantly and not returning energy for it and claim the game was exited, no, it crashed and is a you issue and you need to return items and energy. PAY TO WIN SMALL P P NECK BEARDS IS WHO THEY CATER TO ONLY AND THEN ACT SHOCKED NORMAL PEOPLE STOP PLAYING. once again another update to benefit pay to win losers. Nerfing to benefit paid players.
Legit a pay to play game... Good concept of game but once tutorial ends you pay or you can barely play. If you don't pay you'll need years of playing to even be anywhere near competitive.... I know all game like micro transaction but this game slams you with bundles and buying stuff the second you log on... I mean like legit you have to exit out of 4-5 purchases every time you log on. Save yourself the head ache and stay away from this trap. edit: no way this game is actually a 4.6 star rating
THIS GAME IS JUNK PVP LIVE GOT WORSEN UNFAIR MATCHES DEVS DOES NOT CARES IF THE PLAYER IS LVL 50 WITH 3K RATINGS AGAINST LVL 100 PLAYER 10K OR ABOVE RATINGS AND IT A TIME CONSUMING JUNK GAME THAT YOU HAVE TO DO ALL THE DAILIES EVERY SINGLE DAY NO TIME FOR OTHER GAME TO PLAY I WILL NOT INSTALL THIS JUNK GAME AGAIN Please remove Win 1 Live Arena Battle from Advanced Quests daily until live Arena is resolved UPDATED LIVE ARENA GOTTEN WORSEN THAN LAST YEAR DEV REPONSE TO THIS THEY DO NOT CARES!!
pay to win literally
Game error !!! Ridiculous!!! 100 times tried to login to my account! tried many times as new user to log and faced same problem ! deleted over 20 times game and no result!!! create new plarium Id is not working, just froze on create plarium Id !!!
hi I am a gamer that plays raid shadow legends I am having a problem that I can't reclam my reawad from the corrupted event is says i have to earn 1500 corruption points but i have way over 1500 corruption points but it not letting me reclam my reawad
Progression too slow. Rewards not satisfying at all. Been trying to get new champions and it's nearly impossible. The access to higer rank champions is locked behind hours of meaningless grinding or a paywall. And speaking of paywalls, the insane prices for any pack in the shop is borderline outrageous. Not to mention the inhuman amounts of pop-ups or how convoluted navigating the menu feels. It is appreciated that there are no ads tho. Appealing concept, too slow in terms of progression.
years ago, I left a review for not starting the game sooner.... had I never needed assistance from you personnel I may still feel like that....buuuuut, because you guys wanted to be garbage tier about squaring away the invite a friend issue that me and my son experienced. you're a money pit, provide bare minimum for FTP players, now you're back tracking trying to do like WOR who has been much more interactive and helpful from day one. Michael Keaton, movie about McDonald's = your dirt ball tier.
I can't summon a good character to save my life, this game is stupid.
I absolutely hate when a game CONSTANTLY pops up its own sales offers. I would rather watch an ad. this game is horrible in that regard. can't really enjoy the game with all of their own pop-ups. if I want to buy a pass or top up, I will go to the market on my own
boring grinder - not an rpg at all
Sentiment summary
93%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)