Review Insights · Google Play
RailOne
Centre for Railway Information Systems · 1,654,490 ratings · ★ 4.8
4.8
★★★★★
1,654,490 ratings
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Top complaints - extracted from 17 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"ticket"
6 negative reviews mention this · 35% of all complaints
★★★★★ "RailOne app చాలా నిరాశపరిచింది. Ticket booking సమయంలో తరచుగా errors వస్తున్నాయి, payments deduct అయినా booking status clear గా చూపించదు. App slow గా ఉంటుంది, login issues కూడా ఎదురవుతున్నాయి. UTS మరియు పాత IRCTC apps కంటే user experience చా…" - Bhikshapathi Nallagoni
2
"login"
3 negative reviews mention this · 18% of all complaints
★★★★★ "RailOne app చాలా నిరాశపరిచింది. Ticket booking సమయంలో తరచుగా errors వస్తున్నాయి, payments deduct అయినా booking status clear గా చూపించదు. App slow గా ఉంటుంది, login issues కూడా ఎదురవుతున్నాయి. UTS మరియు పాత IRCTC apps కంటే user experience చా…" - Bhikshapathi Nallagoni
3
"experience"
3 negative reviews mention this · 18% of all complaints
★★★★★ "RailOne app చాలా నిరాశపరిచింది. Ticket booking సమయంలో తరచుగా errors వస్తున్నాయి, payments deduct అయినా booking status clear గా చూపించదు. App slow గా ఉంటుంది, login issues కూడా ఎదురవుతున్నాయి. UTS మరియు పాత IRCTC apps కంటే user experience చా…" - Bhikshapathi Nallagoni
4
"indian"
3 negative reviews mention this · 18% of all complaints
★★★★★ "RailOne app చాలా నిరాశపరిచింది. Ticket booking సమయంలో తరచుగా errors వస్తున్నాయి, payments deduct అయినా booking status clear గా చూపించదు. App slow గా ఉంటుంది, login issues కూడా ఎదురవుతున్నాయి. UTS మరియు పాత IRCTC apps కంటే user experience చా…" - Bhikshapathi Nallagoni
5
"while"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Very disappointing, while login itself this SARKARI APP OF INDIAN CASTE RESERVATION PEOPLE are not working properly. Don't know what would be the next problem. Vandematram" - Vipin Kumar
6
"unreserved"
3 negative reviews mention this · 18% of all complaints
★★★★★ "unable share unreserved ticket" - Suklal Chhetri
📋 All 17 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
RailOne app చాలా నిరాశపరిచింది. Ticket booking సమయంలో తరచుగా errors వస్తున్నాయి, payments deduct అయినా booking status clear గా చూపించదు. App slow గా ఉంటుంది, login issues కూడా ఎదురవుతున్నాయి. UTS మరియు పాత IRCTC apps కంటే user experience చాలా poor గా అనిపించింది. Frequent bugs, transaction failures మరియు technical issues వల్ల ప్రయాణికులకు ఇబ్బంది కలుగుతోంది. Indian Railways ఈ app stability మరియు performance ను మెరుగుపరచాలి
many times payment cut but ticket not done
one can't get refund back in his bank , so what happens if i amnot going to use this funds lying with you?
Very disappointing, while login itself this SARKARI APP OF INDIAN CASTE RESERVATION PEOPLE are not working properly. Don't know what would be the next problem. Vandematram
इससे ज्यादा बकवास Application कोई नहीं है!
cancellation charges are too much. maximum time it is not showing availability
worst experience . u can not book tickets while travelling in local train
unable share unreserved ticket
worst
load time very slow UTS was better.
must book ticket inside the train to next next station
పనికిమాలిన యాప్ ఒకటి కంటే తక్కువ రేటు ఇవ్వడానికి morning time lo otp lu ravu
super
either pls fix the login issue or pls fire ur whole gawar sasta nasha coder developer team idiot
tdr filed ticket got cancelled but i am waiting from 15 days. I don't get my money back or any information, this is not the service I want from you .
Worst app ever. Even after updating my profile for so many times it still asks for updating while booking tickets in the unreserved section. VERY IRRITATING EXPERIENCE.
Worst aap in Indian railway & Irtc Amount debit just check in unreserved ticket R wallet debit money my
Sentiment summary
94%
Positive (4-5★)
6%
Neutral (3★)
0%
Negative (1-2★)