Review Insights · Google Play
RatePunk: Cheap Flights
Ratepunk · 3,577 ratings · ★ 4.5
4.5
★★★★★
3,577 ratings
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Top complaints - extracted from 51 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
10 negative reviews mention this · 20% of all complaints
★★★★★ "I just purchased a 1yr subscription on this app 5mins ago and the app immediately stopped working once my subscription went through. I can't open the App anymore it doesn't work. Please refund me ASAP as this isn't right. Thanks" - McCoy Nwagwu
2
"prices"
9 negative reviews mention this · 18% of all complaints
★★★★★ "I paid for and installed the app today. It comes up with some prices, but when you click on the price you want, you are led on a goose chase to other sites, and every site is trying to get you to buy something else. I am disappointed. I was…" - William G Benedict
3
"money"
9 negative reviews mention this · 18% of all complaints
★★★★★ "Forced to subscribe, this is a money grab scam. i un-installed the app, waste of time" - Nick F
4
"scam"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Forced to subscribe, this is a money grab scam. i un-installed the app, waste of time" - Nick F
5
"waste"
7 negative reviews mention this · 14% of all complaints
★★★★★ "Forced to subscribe, this is a money grab scam. i un-installed the app, waste of time" - Nick F
6
"flights"
7 negative reviews mention this · 14% of all complaints
★★★★★ "I paid for the premium and elite subscription and it is bs. flights from Mcallen to Puerto Vallarta from 795 to 5782 and the app says that it has a 672% drop in price.... whaaaattt and lots of stops.... not worthy do not waste your money" - Carlos Hernández
7
"paid"
6 negative reviews mention this · 12% of all complaints
★★★★★ "I paid for and installed the app today. It comes up with some prices, but when you click on the price you want, you are led on a goose chase to other sites, and every site is trying to get you to buy something else. I am disappointed. I was…" - William G Benedict
8
"flight"
6 negative reviews mention this · 12% of all complaints
★★★★★ "you pay for a subscription and all they do is spam your email non-stop trying to sell you more, yet email you ZERO flight deals. even when you unsubscribe they continue to pester you with annoying emails." - Oli
9
"cancel"
6 negative reviews mention this · 12% of all complaints
★★★★★ "they make it hard to cancel and want to keep my subscription active. I canceled after a 10 minute check. The tickets are 100s of dollars more than what I pay." - Raz Sol
📋 All 51 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Very bad. Unable to do anything
good marketing, poor delivery. lotsa "add-ons". felt like i am sold a buffet with lots of ala carte add-on. good marketing and bad delivery
terrible
I just purchased a 1yr subscription on this app 5mins ago and the app immediately stopped working once my subscription went through. I can't open the App anymore it doesn't work. Please refund me ASAP as this isn't right. Thanks
you pay for a subscription and all they do is spam your email non-stop trying to sell you more, yet email you ZERO flight deals. even when you unsubscribe they continue to pester you with annoying emails.
Forced to subscribe, this is a money grab scam. i un-installed the app, waste of time
La aplicación es malísima, no te deja seleccionar fechas exactas y los precios no son lo que prometen, incluso son peores que aplicaciones gratuitas. En mí caso, para colmo, me cobraron un cargo de $29,90 que no adherí. DESASTROSO
nao vale a pena, só tira o teu dinheiro. qualquer coisa é upgrade e nada vale a pena. Pra ser um app ruim precisa melhorar muito! Don't waste your money on this. Total rip-off!
Does not work with my phone
It's a huge scam. They charged me $29 for nothing. I have no idea where to use that feature. Garbage.
I think the prices and flight times are ridiculous. I travel a lot, and never have found a good deal on this site. You pay a lot for just a few days at your destination or you have longer layovers for longer stays. it just doesn't make sense to me.
useless cannot log into as app cannot be downloaded
This company is a total ripoff stay away as their discounts are all made up, do not under any circumstances give them money as they scam your account
I paid for the premium and elite subscription and it is bs. flights from Mcallen to Puerto Vallarta from 795 to 5782 and the app says that it has a 672% drop in price.... whaaaattt and lots of stops.... not worthy do not waste your money
Ridiculous. To fly within Canada it took me to a foreign site, & wanted me to pay in US dollars 🤦♀️ To pay twice as much as usual? Great "discount." Do not recommend 👎
they make it hard to cancel and want to keep my subscription active. I canceled after a 10 minute check. The tickets are 100s of dollars more than what I pay.
Awful. I just discovered I am paying $47.99 PLUS $51.99 PER MONTH!! It was supposed to be one payment for the year. It seems to be impossible to cancel. They tell me it runs out in May and an automatic renewal is set. But when I go into cancel it says I have no plans. So how does that work then?
Not useful at all! I am fully aware of what your app does and does not do, so I don't see the point of your response. It certainly does not change my rating.
Incorrect and dishonest. They promise things that are not real. I was entitled to a 100% refund, I reported the issues and they told me they would only refund 50%?????? A scam. Stay away.
false deals shown just so you will subscribe.
results didnt come close to what was advertised & very hard to cancel. would not recommend.
not realiable
They don't offer discount flights at all. Their prices are actually higher that the ones advertised directly with the flight company. This is not a genuine app, it's all fake news. Don't get your hopes up.
I put in a limit of $3000 for an airfare Australia to Europe return. Nothing came up in this app. Same search, same criteria, - dates and airfare limits - on different airline websites: found several flights for 2800. I repeated this for a few days in a row, always same result. Careful: subscription is for a whole year. This means you will not get refunded if you cancel early. You pay you stay, stuck for a year.
scam
This application has consistently failed to deliver on its promised functionality. Following a payment, reimbursement is consistently denied. Despite numerous attempts, the company provides various justifications for withholding refunds. I strongly advise against utilizing this service, as it offers no tangible benefit and its claims are demonstrably false. Your previous statements have not addressed the core issue, and I urge you to refrain from disseminating inaccurate information.
I purchased it today. Don't like it at all, want to cancel and not be charged! Help!
rubbish
The prices shown on the app are significantly more than those listed for the exact same flights listed on the website, in some cases double.
a lot of bugs. No links to booking is working. Just uninstalled it. It's kiwi based so you can search yourself.
doesn't help at all. gives me no deals near the dates I want. waste of money.
Lies. Lists a bunch of cheap flights but when you click to book, the price is MUCH higher, even higher than the airline published fare. and they add all sorts of "guarantee" fees. Don't waste your time.
SCAM Alert!! DON'T Download I didn't subscribe, even if I tried the free trial, they are supposed to remind me a few time before being charged. I got charged anyway. Don't download, dangerous app if you have a credit card linked to your android account. Note: Don't be fooled by the response, it is a well organized scam, those good reviews here and in trust pilot are fake. Check them out out and judge by yourself. Read those 1 star reviews !
you have to pay for everything. Just use Hooper or Google flights.
BEWARE! THIS IS A SCAM! Look at the 4&5 star reviews. There are so many reviews that say the exact same thing but with different names! So shady!
Gives cheap prices then sends you to a booking system that is no cheaper than anyone else. complete con
Wants money, immediate uninstall.
Been subscribed for a couple of weeks now... can't find a single deal like the ones I've seen on Instagram. I'm seeing the same prices I get anywhere else in the internet. That subscription was a waste of money for me.
I paid 300.00 less for same flight on cheapflights app. The cheapflights app is free. Than I went on thw site to see how to cancel my premium membership because I have already wasted my money and wont waste my time on this app again. couldn't figure out how to cancel so I guess I will cancel my credit card. Dont waste your time or money like I did.
I'm unable to get past the first page; it never loads. I have tried multiple attempts to reinstall, but the issue persists.
cheated! the prices are more expensive than a Google search
Wasted money.... In three (3) months I got only one notification with a "cheaper" flight... but... 1.st Before showing details RatePunk wants me to pay the year subscription ...again 2nd. I found this flight at Google flight days ago. 3rd. Every flight app does the same... for free
I have paid the subscription but it keeps asking me to pay again.....
I paid for the elite membership supposedly to get more benefits on flights, but I don't understand how it differs from the regular membership, which also doesn't give me any benefits; the prices are the same!
App does not work. Nothing loads
I paid for and installed the app today. It comes up with some prices, but when you click on the price you want, you are led on a goose chase to other sites, and every site is trying to get you to buy something else. I am disappointed. I was hoping for something clean, easy to use, and straightforward. I have not had that experience. It is easier to go to the airline website and book directly.
carrier rates sometime cheaper
I paid for the subscription or whatever it's but I have been grossly underwhelmed by the "deals" they've found. I continue to book on better, free apps, and have yet to "save" the 20$ I paid for ratepunk. the only one that's been punked so far is me 🙄
App is very buggy. Price Alerts feature is so buggy that it's next to useless to get a fine tuned result. So bad I'm thinking about asking for a refund. Disappointing as a coworker recommended it and was very pleased.
difficult getting past selected airports
+ 1 more in the clipboard copy
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)