Review Insights · Google Play
Recipe Keeper
Tudorspan Limited · 18,864 ratings · ★ 4.7
4.7
★★★★★
18,864 ratings
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Top complaints - extracted from 17 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"recipes"
5 negative reviews mention this · 29% of all complaints
★★★★★ "my recipes are gone. I paid for pro more than a year ago and my recipes are gone, there's no account and I can't reset the password. update: reached out to customer support and they were useless and basically blamed me. They failed to addre…" - Karla Garza
2
"paid"
4 negative reviews mention this · 24% of all complaints
★★★★★ "my recipes are gone. I paid for pro more than a year ago and my recipes are gone, there's no account and I can't reset the password. update: reached out to customer support and they were useless and basically blamed me. They failed to addre…" - Karla Garza
3
"account"
4 negative reviews mention this · 24% of all complaints
★★★★★ "my recipes are gone. I paid for pro more than a year ago and my recipes are gone, there's no account and I can't reset the password. update: reached out to customer support and they were useless and basically blamed me. They failed to addre…" - Karla Garza
4
"sync"
3 negative reviews mention this · 18% of all complaints
★★★★★ "wish you didn't have to export to sync" - Jennifer Montgomery Nichols
5
"purchased"
3 negative reviews mention this · 18% of all complaints
★★★★★ "I purchased this app years ago and used it in my phone and laptop however it will now not let me log into it with my laptop and continues to ask me to buy the app. in order to log in which I already have! I've lowered my trading does to thi…" - Diane Eaton
6
"phone"
3 negative reviews mention this · 18% of all complaints
★★★★★ "I purchased this app years ago and used it in my phone and laptop however it will now not let me log into it with my laptop and continues to ask me to buy the app. in order to log in which I already have! I've lowered my trading does to thi…" - Diane Eaton
7
"laptop"
3 negative reviews mention this · 18% of all complaints
★★★★★ "I purchased this app years ago and used it in my phone and laptop however it will now not let me log into it with my laptop and continues to ask me to buy the app. in order to log in which I already have! I've lowered my trading does to thi…" - Diane Eaton
8
"already"
3 negative reviews mention this · 18% of all complaints
★★★★★ "I purchased this app years ago and used it in my phone and laptop however it will now not let me log into it with my laptop and continues to ask me to buy the app. in order to log in which I already have! I've lowered my trading does to thi…" - Diane Eaton
9
"purchase"
3 negative reviews mention this · 18% of all complaints
★★★★★ "I purchased this app years ago and used it in my phone and laptop however it will now not let me log into it with my laptop and continues to ask me to buy the app. in order to log in which I already have! I've lowered my trading does to thi…" - Diane Eaton
10
"device"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Don't buy if you are hoping to sync between multiple devices, while it says that is a feature it doesn't work between different divice types like android and pc or iPhone unless you purchase it a second time" - M T
📋 All 17 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
my recipes are gone. I paid for pro more than a year ago and my recipes are gone, there's no account and I can't reset the password. update: reached out to customer support and they were useless and basically blamed me. They failed to address the actual issue and told me that I should hope I had a back up. I'll be requesting a refund from the playstore if this isn't fixed.
cant access on laptop anymore
Don't buy if you are hoping to sync between multiple devices, while it says that is a feature it doesn't work between different divice types like android and pc or iPhone unless you purchase it a second time
Only 20 recipes for free use.
Great until you reach 20 recipes then realised its a paid app! Annoying that this isnt mentioned at the start and I wouldnt of wasted an hour sorting through my insta saved recipes (and deleted them as I went through and saved on your app!)
I could not add any recipe to this app!!! Not one single recipe was added!
won't even attempt to login to my account to see i already paid for this
Please be advised that you are only allowed to add 20 recipes for free, after that you have to pay.
App keeps asking me to pay for upgrade when I already have done so. I deleted and reinstalled app and now I cannot even log in. When I hit log in it immediately brings up the option to upgrade screen not the log in screen. I've emailed customer service - will update this rating if problem is solved. I am guessing the app owner needs to update the app as the last update was back in October 2025.
purchased premium in the past and suddenly its telling me i need to pay again. i am signed in, but just keeps telling me upgrade
it won't let me save recipes unless I pay a fee
you cannot sign into this app on any other device even with the same account. it wants you to continue paying every time you have a new device. not worth a dime honestly and I'm angry I paid for it at all.
this works well but you have to buy it for every device. We had to purchase it for my iPhone and my husband's Samsung. Then when I upgraded my phone to a Google phone from iPhone I was told to buy it again. This app does not use the cloud login model and punishes you as your technology needs change.
found this app really annoying. you can't select the part of the screenshot you want it to use as the picture and you can't link straight from a website,you have to screenshot it and then upload
wish you didn't have to export to sync
I purchased this app years ago and used it in my phone and laptop however it will now not let me log into it with my laptop and continues to ask me to buy the app. in order to log in which I already have! I've lowered my trading does to this as I not be forced to buy something I've already purchased!
I really like the app but it advertises that if you buy pro you can sync across all your devices. This is not true. I purchased pro on my phone for $20 and then I attempted to log in to my account via my laptop with no success. After further research and confirming with app support, I was advised you have to also purchase pro on your windows device ($30 more) in order for the account to sync. I had no problem justifying $20 but $50 is too much. I'm so disappointed!
Sentiment summary
94%
Positive (4-5★)
2%
Neutral (3★)
5%
Negative (1-2★)