Review Insights · Google Play
Universal TV Remote Control
Betasoft Mobile · 39,513 ratings · ★ 4.3
4.3
★★★★★
39,513 ratings
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Top complaints - extracted from 71 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"remote"
12 negative reviews mention this · 17% of all complaints
★★★★★ "spam scam. you are forced into free trial or subscription. my dog got my remote so found this to work until tonight. could not turn down or off my TV without being forced to trial or pay. you are spammed with so many ads repeatedly where yo…" - Jesse Akers
2
"work"
11 negative reviews mention this · 15% of all complaints
★★★★★ "spam scam. you are forced into free trial or subscription. my dog got my remote so found this to work until tonight. could not turn down or off my TV without being forced to trial or pay. you are spammed with so many ads repeatedly where yo…" - Jesse Akers
3
"subscription"
8 negative reviews mention this · 11% of all complaints
★★★★★ "spam scam. you are forced into free trial or subscription. my dog got my remote so found this to work until tonight. could not turn down or off my TV without being forced to trial or pay. you are spammed with so many ads repeatedly where yo…" - Jesse Akers
📋 All 71 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
not functioning
this will hijack your phone. warning ⚠️
Bro there too much buying and there one that you gotta buy the whole thing so one star
I love it!
spam scam. you are forced into free trial or subscription. my dog got my remote so found this to work until tonight. could not turn down or off my TV without being forced to trial or pay. you are spammed with so many ads repeatedly where you just unplug the TV cord. dont download unless you want ad after ad before you can use its features
why does this have limited use that's not really fair no wonder this has so many 1 star ratings
ad cancer
USELESS... NOTHING BUT ADDS WITHOUT MONEY!
Literally bombarded me with ads and gave me a daily limit😭 i just want to turn the volume down my dude.
It dose not work.
doesn't work on any tv. this is a scam
requires my tv remote to use plus a subscription
lies 😂🤥🤥🤥
make sure your phone even has IR before paying the ridiculous fee for their buggy cash grab app
ad hell
gave ads like every 10 seconds, but worked initially. HOWEVER after about a couple days usage it insists on a monthly subscription, with the features locked behind the wall
at first I thought this app was amazing and free but after a few days it decided to cancel out whatever im trying to do by trying to get me to pay now?like come on man if you dont have to pay to download in the first place whats the damn point of making it free at first then trying to charge money later on like if you want money make it cost money to download instead of making it free this proves how greedy some humans are these days
basically malware with how many ads and how little it allows one to use the service.
literally just ads
didn't work
Could not Connect to my TCL TV so if you have a TCL TV like me I do not recommend using this app Sorry developer still 1 star but if it makes you feel better every App i downloaded didn't work! So I just couldn't watch TV
I downloaded like 300 apps and I got hacked
to Exspensive
too much ads, takes long to connect
don't pay monthly for scams like this just order multiple remotes at that point.
its stock full of ads and makes you try to pay before even using the app would give it 0 stars if possible for the rug pull tactic, I couldn't get the app to work without it trying to force me to pay. just had to uninstall it almost as soon as i installed it.
Bloatware trash app. all ads. no content.
no good does not connect
I genuinely can't control my TV. EVERYTIME I TRY TO PRESS A BUTTON THE SAME AD POPS UP AND STOPS ME. I am stuck on a screen and it begs me to buy some free trial eveytime I try to get out of it. DO NOT DOWNLOAD THIS GODFORSAKEN APP.
no good
I downloaded and deleted this app after a few minutes and they have been charging me for 4 months every week. I'm furious.
ads in a app for controlling your tv 0/5
Some buttons worked. Installed for volume. None of the volume buttons worked.
it reloads again and again
WAY too ad heavy for an app that's supposed to serve as a simple remote for the tv? and a monthly subscription? For a tv remote? screw that!
It's a FRAUD. Be aware!
didnt even get to get started bc would not connect to my TV and then claimed it wants money this was a waste of time and a joke
I am not paying a subscription to use my TV remote
it's it's fake
it cost maney
junk
Made me install a app that won't uninstall.
holy moly this app is nothing but an advertisement for games. lost my TV remote, this is the first app I downloaded. how in the world it has a 4.3 star rating is beyond me. 3 ads I had to watch and wait through before it even offered me a subscription to get rid of them let alone taking me to the ACTUAL remote app I thought I downloaded. DO NOT WASTE YOUR TIME PEOPLE. very much a no star app if I could SMH
Worst add ridden app that doesn't even work
way to many ads I just wanna watch Netflix
too many premium ads
doesn't work
I can't do it to much ads like omg I hate it 😫
didn't even help me
scam this app spams you with ads that look like they will give you malware just to get to a pay wall and it didnt even work on my tv
+ 21 more in the clipboard copy
Sentiment summary
82%
Positive (4-5★)
5%
Neutral (3★)
14%
Negative (1-2★)