Review Insights · Google Play
Renew - Old Photo Restoration
Olena Dorohan · 24,666 ratings · ★ 4.5
4.5
★★★★★
24,666 ratings
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Top complaints - extracted from 10 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"charged"
3 negative reviews mention this · 30% of all complaints
★★★★★ "couldn't get past the sign up immediately part where they wanted my google pay account access immediately. not even able to test a picture 😕 deleting. so I dont get charged $9.99." - MK Bree
📋 All 10 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
couldn't get past the sign up immediately part where they wanted my google pay account access immediately. not even able to test a picture 😕 deleting. so I dont get charged $9.99.
I can't stop payment of 9.99 every week, to expensive, I pulled my card so they couldn't charging me.
terrible
Was offered the free trial, accepted, and then was charged anyway.
I chosen restore option for my family photo, but showing some other faces. I know our faces, because of clarity I cannot accept other faces instead of us. subscription has been cancelled, it should not any further debit on me
junk
i used it once for the 3 day trial and got charge 9.99 euro when i should not have be charged as it was on the 3 day trial and i used it once in that time
don't like it 😕
horrible horrible horrible
que horrible app, no restaura nada y lo que hace es deformar la foto no le pondria ni una estrella si pudiera
Sentiment summary
87%
Positive (4-5★)
1%
Neutral (3★)
11%
Negative (1-2★)