Review Insights · Google Play
ReShoot: AI Photos & Edits
HubX · 3,956 ratings · ★ 4.3
4.3
★★★★★
3,956 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"didn"
4 negative reviews mention this · 14% of all complaints
★★★★★ "scam we didn't even buy a subscription but it auto debit us we need a refund" - Nathan Jerez
2
"money"
4 negative reviews mention this · 14% of all complaints
★★★★★ "can't test it without signing up. yes you get the trail but then you have to be sure to cancel even if removing the app. A good way to take money from those who know no better." - D. Staine
3
"credits"
4 negative reviews mention this · 14% of all complaints
★★★★★ "This was a very bad experience. And it was the pro version. I simply wanted to touch up professional photos and backgrounds and each time I made one adjustment, another fabricated issue would appear, such as crows feet and large pores where…" - Andrea Kubicek
4
"refund"
3 negative reviews mention this · 11% of all complaints
★★★★★ "scam we didn't even buy a subscription but it auto debit us we need a refund" - Nathan Jerez
5
"change"
3 negative reviews mention this · 11% of all complaints
★★★★★ "when a photo or image can't be generated you simply proceed with showing the same image not generated anything and i lose the credit. not cool. instead of saying can't generate please try again or change your promt" - Leo Lumia
6
"wanted"
3 negative reviews mention this · 11% of all complaints
★★★★★ "I wanted hair color change but it changed the style" - Julia Johnson
7
"awful"
3 negative reviews mention this · 11% of all complaints
★★★★★ "awful." - Carlos Stansbury
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
scam we didn't even buy a subscription but it auto debit us we need a refund
not enough selections. It doesn't look like me.
This app sucks as a whole, and especially their customer service! I didn't end up liking the app as whole and there's no option to delete your account, so you have to reach out to them via email and it's been 7 days and my account hasn't been deleted like I requested. I'm very very very irritated! I didn't think account deletions took this long?!?!?! Most apps allow you to do it yourself and it's gone within the snap of a finger. So what makes this so much different?!?!?!
I\nDon't like it makes the pictures look crazy
please help me cancel it didn't understand and now they deducted my 184.00 rands i need refund
when a photo or image can't be generated you simply proceed with showing the same image not generated anything and i lose the credit. not cool. instead of saying can't generate please try again or change your promt
I wanted hair color change but it changed the style
not good
can't test it without signing up. yes you get the trail but then you have to be sure to cancel even if removing the app. A good way to take money from those who know no better.
stole 12 bucks from me it will start chargeing your card NEVER GET THIS APP
ලස්සනයි
This was a very bad experience. And it was the pro version. I simply wanted to touch up professional photos and backgrounds and each time I made one adjustment, another fabricated issue would appear, such as crows feet and large pores where I didn't have any, forcing me to use my credits to fix things that weren't there before. While I am not opposed to an app or software making money, I am opposed to cash grabs created in underhanded ways. I ran out before completing one photo.
awful.
awful
I bought 420 credits, and never received them, unhappy thumbs down
The outputs don't resemble me
i want a refund😭 accidentaly purchased it please give me my money back
if you try to change your expression it will look nothing like you and if you try to add false lashes it will change your facial features even if you try to directly tell it not to change any features and add false lashes or add mascara. you will not look the same. and then when you keep trying to critique it it won't work then you're out of credits. then it tells you to buy more credits. I am not satisfied with this app at all.
I put one picture in and i wanted to edit it with a few words, note this was the first time, and it immediately told me i ran out of credits, which it then told me u only get 1 per day, and i need to pay premium for more. I have never seen such greediness from pigs like yall. Utterly pathetic asking for money when i haven't even experienced your app, yall should be ashamed of yourselves for even asking that much in the first place. I understand you have things to pay and u need the money but no
bad bad bad
was not expecting it to make me pay
not pleased at all
awful every picture comes back not merits awful .😆
I dont love the results
pay to use 👎
epic
can't make videos as advertised
You have to let people use the free trail without subscription details.
Sentiment summary
83%
Positive (4-5★)
3%
Neutral (3★)
14%
Negative (1-2★)