Review Insights · Google Play
Retake AI: Face & Photo Editor
Deep Flow Apps · 54,374 ratings · ★ 3.8
3.8
★★★★★
54,374 ratings
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Top complaints - extracted from 55 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
9 negative reviews mention this · 16% of all complaints
★★★★★ "First of all, it's a scam. Stay away. First claim that you have a 7 day free trial. Then asking you to upload 12 of your photos to be able to function and enhance photos... AND finally after uploading your photos it's asking you to pay a ve…" - Stavros Arvanitis
2
"trial"
7 negative reviews mention this · 13% of all complaints
★★★★★ "Difficult to get a refund even before the trial was used." - Cynthia A
3
"photo"
7 negative reviews mention this · 13% of all complaints
★★★★★ "I've used so much better. keeps asking for money which is annoying. very basic. you can only fix one photo a day, one download a day and disables screenshot and have a very limited amount of adjustments. absolute rip off.. definitely uninst…" - Anthony Marsden
4
"subscription"
7 negative reviews mention this · 13% of all complaints
★★★★★ "First of all, it's a scam. Stay away. First claim that you have a 7 day free trial. Then asking you to upload 12 of your photos to be able to function and enhance photos... AND finally after uploading your photos it's asking you to pay a ve…" - Stavros Arvanitis
5
"cancel"
7 negative reviews mention this · 13% of all complaints
★★★★★ "there is no customer service and impossible to cancel after the free trial. i had to block them from debiting my account through Paypal.This app does nothing better than my android's free photo app edits feature." - Donna DiFalco
📋 All 55 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Difficult to get a refund even before the trial was used.
I've used so much better. keeps asking for money which is annoying. very basic. you can only fix one photo a day, one download a day and disables screenshot and have a very limited amount of adjustments. absolute rip off.. definitely uninstalling.
don't use it
why would it be ok to advertise this by saying "how to not look ugly". people have enough poor self esteem growing up without having to compare their real selves to models who claim to need help to not look ugly. disgusted by this
First of all, it's a scam. Stay away. First claim that you have a 7 day free trial. Then asking you to upload 12 of your photos to be able to function and enhance photos... AND finally after uploading your photos it's asking you to pay a very expensive subscription 8£ weekly or 35£ monthly... that's 400£ a year !!!!!
I cant even get past the 1st few steps. Somethings definitely off. AND I can't figure out how to discontinue from my bank account!
there is no customer service and impossible to cancel after the free trial. i had to block them from debiting my account through Paypal.This app does nothing better than my android's free photo app edits feature.
I do not want this app any longer. I want it cancelled. They make it close to impossible to do.
While on Pinterest, I saw the ad for the reface hairstyle and while I was intrigued by it ended that you're a little quiz, I had to pay $7.99 in order to get the results, meanwhile I had downloaded you app on Google Play called Retake not knowing you all were the same company. I paid the 7.99 which was supposed to be for unlimited usage only to find out that but only could I not get back in. I immediately emailed you for a refund with screenshot of transportation. why the deception?
how can I stop paying for this app
don't need it
I have subscribed to a pro account for a year, but since 2 days ago every time I crack the process is always stuck, I also can't add or create a new AI profile, I've tried reinstalling and all my AI profile data is gone, and I still can't create a new profile until the next 166 hours. Please solve this problem immediately.
it's states 7 day free trail, but that's not the case. it's nothing like the ad/the post says
not optimized, and doesn't work as it should, actually it can't even get past the profile creating process.
dysfunctional and time wasting.
I cannot get them to cancel my subscription and they are not responding to my email.
me cobraron aún después de haber cerrado mi cuenta y no me dejan quitar mis datos
Can't cancel my subscription what kind of app is this!?!?
its always the same picture that i can retake/remakw
got to pay
don't work
no thank you! This app asks my card BEFORE i test the program, not AFTER the trial period.
🤮🤮🤮🤮
It has been an hour and it hasn't finished 1 photo. I want a refund.
it will not let me do anything...you have my money...but your app is a joke
have to pay to use anything on it
why change what you are to something fake
told me I could try it out for free 7- days. that was not the case. fraud.
Yet another app defining "beauty" and "ugliness," targeting young women. This app should be banned for contributing to young women's body dysmorphia and anxiety.
worst app
I was charged before the free trial ended. Cancel me and refund my money
I want to unsubscribe and cant find it to unscribe
dosntvwork its rubbish
can't upload more than 1 photo no matter what I do , I'm cancelling my stupid subscription ASAP!!!
Pictures get massively compressed and lose their quality and there's no option to maintain quality. Terrible.
dumb. all it does it smooth skin and enlarge lips. don't want either. does not work as advertised (like opening eyes when the photo has closed eyes)
The idea is great but it just doesn't follow through. The retakes are always off, rather it's too fake looking, bad quality, or just odd looking. Then being limited to how many times you can alter the AI profile in X amount of hours is truly what ruins it.
Too expensive.
maybe one of the best apps on retakes results very accurate. but only one star cause they lie, the advertisement says unlimited retakes unlimited results. you would get only 40 photos retake at day so there is limited results
complete 🐂💩 they say "give it a try for free" but for you to give it that "free trial" you have to give them your credit card and create an account making it that much easier for them to continue billing you and don't forget to cancel before 7 days because I'm certain they will not forget to bill you. Anyway there are too many free apps to do the exact same thing for you to have to pay for this nonsense
another app you have to pay for
Credit Card Collector App. Many FAKE good ratings. really horrible piece of software. Hey try any free AI app that does images. Save your information from being used. imagine giving your credit card info to this. 😳
it bugs when i do 10 photos
This apps sucks harder than a hoover. The app either makes me look like a cartoon character or nothing at all.
the fact that we have to pay to have a natural normal photo of ourselves is ridiculous.
DECEPTIVE AND FRAUDULENT
I hate hate hate hate when an app says free. Then let's not free. Be honest from the start?
money grabber!
wasn't what I thought please cancel my subscription
can't cancel the subscription easily
+ 5 more in the clipboard copy
Sentiment summary
70%
Positive (4-5★)
4%
Neutral (3★)
27%
Negative (1-2★)