Review Insights · Google Play
REVOLVE
REVOLVE · 2,260 ratings · ★ 3.5
3.5
★★★★★
2,260 ratings
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Top complaints - extracted from 61 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
11 negative reviews mention this · 18% of all complaints
★★★★★ "Lags quite a bit. Also, if you use the android back button (swiping right), the app sometimes freezes completely and you need to restart it. Filtering doesn't work properly either (e.g., I tried searching for black dresses and it often woul…" - Janine Poersch
2
"android"
10 negative reviews mention this · 16% of all complaints
★★★★★ "Lags quite a bit. Also, if you use the android back button (swiping right), the app sometimes freezes completely and you need to restart it. Filtering doesn't work properly either (e.g., I tried searching for black dresses and it often woul…" - Janine Poersch
3
"keeps"
8 negative reviews mention this · 13% of all complaints
★★★★★ "keeps hanging each time I press the back button (android)" - Wajd Alammar
4
"doesn"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Lags quite a bit. Also, if you use the android back button (swiping right), the app sometimes freezes completely and you need to restart it. Filtering doesn't work properly either (e.g., I tried searching for black dresses and it often woul…" - Janine Poersch
5
"crashing"
7 negative reviews mention this · 11% of all complaints
★★★★★ "The app keeps crashing. I have to download and delete the app constantly" - Keisha Habaths
📋 All 61 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App doesnt consistently work. very frustrating. I've uninstalled and reinstalled several times and nothing works. Very upsetting.
what's wrong with the app I am an android user and when ever I go back from any page it get hang and I had to close and re open the app again !!!
when I click on a product I see the coding instead of an actual product.
never works, photos never properly load on the app so when I go to click on an outfit all I get is strings of code, how do u expect people to buy clothes when you cant even tap on anyrhing because the whole app will freak out. revolve has great clothing options but come on? this app is pathetic, just use the website instead.
Scamers !!!! I made an order and paid on the 22nd of November and never got the product. Don't recomend to buy from this site.
it keep freezing the page. Had to remove and dowload the app few times
dear revolve please change your it team or app developers, because your app is really worst i ever browsed
dissatisfaction first time using the app, bought shoe and ended up having to verify my card payment which takes 3 day before the process shipping my order.
sucks. can't zoom in on product photos! glitchy app
annoying. it glitches. when you search specifically it gives you literally everything else. you cant zoom in on items.
couldnt pay with paypal
app keeps stopping please fix the issue. everytime I I go into my cart it kicks me out of the app.
this app crashes almost every time i use it.
I hate it how you can't go back a page, the app just closes and you have to go back in. also the reviews dont update for each new item you're viewing. you also can't Oom in on the pictures on the app.
Didn't recognize me as a repeat customer, had to change password, wouldn't apply my preexisting store credit, super hard to filter search results
very slow
when you click on the reviews nothing shows up. Says you get 15% off first order, but no option shows to get the 15% off.
bad. lots of bugs. hate using it :/
I never rare apps but have never used a more glitchy app than this one. Can't search can't add stuff to my cart it's so bad
Extremely glitchy for Android. Clicking on ad links always ends in an error when they open in the app. My app experience limits how often I purchase from revolve
not work
I was offered a 15% off coupon to order on the app my first time. They never came through. Bait and switch all I got was a discount offer if I didn't unsubscribe after they lied
The app keeps crashing. I have to download and delete the app constantly
Doesn't work
Android app hasn't worked for over a month, just a white screen that never loads.
It just spins a white screen. Won't load anything
doesn't work. I just use the website... I've had the app for a long time and I'm finally getting rid of it. why keep getting notifications for an app that doesn't work
The app is consistently not loading pages, especially your favorites. If you try to remove items from favorites, it errors out.
Android app DOES NOT WORK AT ALL.
Buggy.
So it's been almost 2 months I reckon that the android app is completely defunct... how has this not been fixed yet? I can imagine they are losing quite a bit of sales because of this. Personally it's stopped me from browsing outfits for upcoming events and buying from them, and forced me to look elsewhere. I really hope they are working on this and get it resolved soon, or do they just not care at all about their Android using customers? Doubt I'll ever come back if this goes on much longer.
I have to uninstall it after one use for the last several months. It stops working at all. I have to use a web browser or keep deleting and reinstalling and logging in.
This app is broken for me. It hasn't opened in weeks and the mobile browser version is just not ideal. Also would love to see a continuous scroll instead of pages of items!
My Android app keeps crashing. I tried to delete and restart, but it doesn't work.
Technical issue
Crashing constantly. Difficult to navigate. Item descriptions not accurate.
I don't know what you guys did last week-ish but the app no longer works. I've uninstalled and reinstalled several times.
The app never works it half the time it won't even open
App won't open and I keep getting an error message
App hasn't been working for a couple of days now, please fix! Still having issues, can't access my favorites, nothing loading. Please fix!
App keeps crashing, I have to uninstall and re install everytime to get it to work Why is this happening?
The app hasn't been working properly for Android for over a month now, it put me off buying when it's so slow to navigate it, pls fix it
Probably the worst shopping app I have ever used. It glitches freezes and barely populates.
The app keeps crashing
This app used to be ok on android but it keeps crashing and freezing for the past month! Can you fix that already omg!
The app is not working at all on my phone, hasnt done now for over a month. I have uninstalled and tried to reinstall. I have even tried to just use it without the app on my phone. Nothing loads, constantly times out.
The app simply doesn't work - it either doesn't load or when it loads, only a blank screen is shown. Don't waste your time with it, it's so badly designed it feels like a scam.
The app is just not working, not loading, push notifications are unclickable
Constant issues with the app freezing
Too buggy to use. I just visit the website instead.
+ 11 more in the clipboard copy
Sentiment summary
57%
Positive (4-5★)
10%
Neutral (3★)
33%
Negative (1-2★)