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Review Insights · Google Play

Ritual FIT: HIIT Workouts

Slated Labs · 163 ratings · ★ 3.5

3.5
★★★★★
163 ratings
5 ★
81 (50%)
4 ★
27 (17%)
3 ★
0 (0%)
2 ★
0 (0%)
1 ★
54 (33%)
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Top complaints - extracted from 8 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"subscription"
3 negative reviews mention this · 38% of all complaints
★★★★ "Informed I had "(originally) signed up on website, but created another subscription when setting up account upon dl-ing app, and the time stamps were all very close". They charged my credit card even though subscription is cancelled on Goog…" - Xin Yin Yap

📋 All 8 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Luiz Pereira de Souza Filho 11/21/2024
Doesn't work. I cannot pass the initial questionnaire. When the question about dates to initiate cames, the app crashs.
★★★★ Christian Salazar 7/2/2024 v3.1.7
Looked great but won't even open.
★★★★ Xin Yin Yap 7/28/2021
Informed I had "(originally) signed up on website, but created another subscription when setting up account upon dl-ing app, and the time stamps were all very close". They charged my credit card even though subscription is cancelled on Google Play [as per their FAQ, I set up via app). You are supposed to know this system glitch (that cannot detect 1 acc has 2 time stamps) and also cancel via website. Refunded $0.75 less for USD$12.99 charged due to "currency exchange". And app itself was mehhh
★★★★ Siti Maizurah 6/15/2021 v2.4.1
There should not be an auto-subscription especially when it's being charged at a yearly rate.
★★★★ Dan B 9/8/2020 v1.2.5
I click on the Start Your Ritual button and nothing happens. I can't sign up or start using the app to guide my exercise.
★★★★ Ong H H 6/27/2020 v1.2.1
Is this app free.. Thanks Is my first time trying it out
★★★★★ Grace 11/30/2023 v3.1.5
Been contacting Support team for the past few days over the app technical glitch when I try to subscribe, but no one replies to my emails or messages in the app. Please reply my emails ASAP.
★★★★★ Daphne Chua 4/1/2021 v2.2.2
Hi I am trying to renew my subscription after it expired. I am going via the app but the transaction is consistently being declined. How do I fix this ?

Sentiment summary

66%
Positive (4-5★)
1%
Neutral (3★)
33%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.