Review Insights · Google Play
Robinhood: Trading & Investing
Robinhood · 525,046 ratings · ★ 4.1
4.1
★★★★★
525,046 ratings
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Top complaints - extracted from 16 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"customer"
3 negative reviews mention this · 19% of all complaints
★★★★★ "I've been experiencing issues with trying to get ahold of customer service, considering I've suggested the app to family and friends in the past.. now it's cause more distress than anything. I lost several thousand dollars and that's just f…" - Jeigh
2
"lost"
3 negative reviews mention this · 19% of all complaints
★★★★★ "I've been experiencing issues with trying to get ahold of customer service, considering I've suggested the app to family and friends in the past.. now it's cause more distress than anything. I lost several thousand dollars and that's just f…" - Jeigh
3
"money"
3 negative reviews mention this · 19% of all complaints
★★★★★ "I've been experiencing issues with trying to get ahold of customer service, considering I've suggested the app to family and friends in the past.. now it's cause more distress than anything. I lost several thousand dollars and that's just f…" - Jeigh
4
"investing"
3 negative reviews mention this · 19% of all complaints
★★★★★ "they will change margin requirements just so you will have to sell your your shares. I do not trust this company whatsoever, anymore after my experience. I doubt I will ever be contacted by Robin Hood, because they care about profit more th…" - ENRGZR mike555ro
📋 All 16 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I've been experiencing issues with trying to get ahold of customer service, considering I've suggested the app to family and friends in the past.. now it's cause more distress than anything. I lost several thousand dollars and that's just from having my card or bank linked to it, not to mention that when I had started using it, it paid me like a rockstar then it began to become vulnerable and is being used as a train and hobo hopping and automatically taking money with or without my knowledge.
they will change margin requirements just so you will have to sell your your shares. I do not trust this company whatsoever, anymore after my experience. I doubt I will ever be contacted by Robin Hood, because they care about profit more than building a customer base now. I'm no longer interested in investing as much now congratulations.
Frustrating and Costly Experience The app constantly freezes and lags, especially during critical market moves. I’ve dealt with inaccurate charts and technical glitches that have resulted in significant financial losses. Even after providing screenshots and reporting these issues, customer support offered no real help. I’ve since switched to Webull, which is much more stable, offers professional-grade features, and actually functions when the market gets busy.*** Avoid Robinhood ***
terrible access to getting a live person to talk with
tried investing snp 500, weird terminology misled me. lost it all on a "snp500 CALL"
I can't find out anything
Crashed on the most lucrative day ever (5/20/20). Then, on the very next day, it crashed on the worse day ever. Can't win for losing using this App to trade.
I would not recommend Robinhood to no one I was investing and staking crypto and they froze my crypto account and took my staking account completely away and gave me no reasons and then they turned me into department of aging they have no right to go that far with my investments and my life. I would advise no elderly person at all to look into any investments of this platform. and what I still have on Robinhood as investment I am trying to get my money back and close out my account and delete
Please remove the crypto tab. Why does it show up when I don't have any crypto? it's just bad UI.
took my money
They intentionally manipulate multiple prediction markets.
latest version will always ask for yuour email address and to create an account. it is driving me bonkers just to open the app to check my investments. what's up with this ?
I am feeling lost with this app, it's not as user friendly as I expected or it's advertised. it's like I just have to Know already what to do? I'm not getting anywhere. 🙁 I wish they had tutorial videos that walked me through the investment process as I navigate through this app so I know what to choose.
Fees are astronomically high. No good.
Just still so meh it hurts. Blocking access to auto pilot auto approval. Poor reports that don't show dividends reports with any ease. App constantly logs you out and then you have to force clothes and resign in. Frustrating.
eh, its mid, server connection is my main problem its drops somtime, SMH
Sentiment summary
78%
Positive (4-5★)
5%
Neutral (3★)
16%
Negative (1-2★)