Review Insights · Google Play
Roomba Home
iRobot · 10,055 ratings · ★ 4.3
4.3
★★★★★
10,055 ratings
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Top complaints - extracted from 34 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"roomba"
10 negative reviews mention this · 29% of all complaints
★★★★★ "awful awful app and product. if ever roomba gets stuck the whole system freaks out and I am forced to delete the app and reset the roomba to get it set up and working again. it's the most frustrating "smart" device I've ever owned." - Michael Barley-Abbott
2
"robot"
9 negative reviews mention this · 26% of all complaints
★★★★★ "I bought my Roomba new a couple of months ago. It mapped my apartment and worked well. But now it goes nuts. It shows the correct map but then goes the wrong way. I had to stand behind it repeatedly as it kept trying to go the opposite dire…" - George H
3
"does"
5 negative reviews mention this · 15% of all complaints
★★★★★ "I have been trying for 4 days to attaching this App to my Roomba 105 and I cannot get it. I am using 2.4 ghz wireless. The QR Code does Not work after I tried it on both Samsung S26 and Apple IPhone 17 Pro. Please update this App ASAP." - The Patrick Kelly Podcast
4
"work"
5 negative reviews mention this · 15% of all complaints
★★★★★ "awful awful app and product. if ever roomba gets stuck the whole system freaks out and I am forced to delete the app and reset the roomba to get it set up and working again. it's the most frustrating "smart" device I've ever owned." - Michael Barley-Abbott
5
"support"
5 negative reviews mention this · 15% of all complaints
★★★★★ "The 505x isn't the best option out there for it's price. I got it anyway because I didn't want to control it and my j7+ from different apps. During setup I found that the 505x requires this Roomba Home app and doesn't support the j7+ (and v…" - Kent Schonert
6
"vacuum"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Absolute waste of money, a garbage app that keeps saying something went wrong try again without any information. Wifi that requires the most basic of passwords. "Roomba needs a little help" without specifying what is actually wrong. Spend 1…" - Maikel van der Steen
7
"product"
4 negative reviews mention this · 12% of all complaints
★★★★★ "awful awful app and product. if ever roomba gets stuck the whole system freaks out and I am forced to delete the app and reset the roomba to get it set up and working again. it's the most frustrating "smart" device I've ever owned." - Michael Barley-Abbott
8
"clean"
4 negative reviews mention this · 12% of all complaints
★★★★★ "I bought my Roomba new a couple of months ago. It mapped my apartment and worked well. But now it goes nuts. It shows the correct map but then goes the wrong way. I had to stand behind it repeatedly as it kept trying to go the opposite dire…" - George H
9
"requires"
4 negative reviews mention this · 12% of all complaints
★★★★★ "The 505x isn't the best option out there for it's price. I got it anyway because I didn't want to control it and my j7+ from different apps. During setup I found that the 505x requires this Roomba Home app and doesn't support the j7+ (and v…" - Kent Schonert
10
"without"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Absolute waste of money, a garbage app that keeps saying something went wrong try again without any information. Wifi that requires the most basic of passwords. "Roomba needs a little help" without specifying what is actually wrong. Spend 1…" - Maikel van der Steen
11
"wifi"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Absolute waste of money, a garbage app that keeps saying something went wrong try again without any information. Wifi that requires the most basic of passwords. "Roomba needs a little help" without specifying what is actually wrong. Spend 1…" - Maikel van der Steen
📋 All 34 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Seriously whoever designed the UI of this app needs to get fired. where is the remove map option????
awful awful app and product. if ever roomba gets stuck the whole system freaks out and I am forced to delete the app and reset the roomba to get it set up and working again. it's the most frustrating "smart" device I've ever owned.
svaki put kada ukljucim aplikaciju zabaguje i moram da je gasim i palim. evo sada ne registruje da je robot zavrsio ciscenje i da je na punjacu, nego odbroja neko imaginarno vreme ciscenja, a ne reaguje ni na stop ni na pauzu. razocaravajuce
App no is longer compatible with my phone. I suppose that they think that I should upgrade my phone, but I think that it worked once, and they chose to abandon me. That's kinda cheap of them. Well, they are apparently not too happy about this message, as they haven't revealed a "SEND" button. Perhaps it is because I'm just awarding a single star rate. I now shall upgrade them to a two star rating. Still no send button. I shall now try a 5 star rating. Nope! Back to a single star! send?
The 505x isn't the best option out there for it's price. I got it anyway because I didn't want to control it and my j7+ from different apps. During setup I found that the 505x requires this Roomba Home app and doesn't support the j7+ (and vice versa for the iRobot app). Now I have to decide between returning the sub par 505x or discarding the whole reason I bought it over a better one.
Considering the hardware, the robot itself is okay-perhaps a 4-star product. However, the app and its programming are terrible. The app absurdly uses feet for measurements instead of proper metric units. Furthermore, the robot does not wipe close to corners, even though it could in reverse. When stuck, it loses its memory entirely, and there are no options to send it home. Mopping is highly inconsistent, releasing too much water or none at all, leaving dirty spots. The AI mode fails to clean
make your app more user friendly. Stop hiding the play and pause buttons. On principle I should dump this and get another Shark.
Absolute waste of money, a garbage app that keeps saying something went wrong try again without any information. Wifi that requires the most basic of passwords. "Roomba needs a little help" without specifying what is actually wrong. Spend 1k on a vacuum and ended up with this trash I wouldn't even have spend 20 on. Won't do the basic of functionality. Steer clear of these products, absolute scam level company.
why does it not reconnect on its own if internet drops? why does it need to connect to a cloud? why is it not fully charged when I need to use it? this company has been making vacs for years now and still can't get their top of the line\newest models working correctly. does anyone make a good product anymore?
The app often times feels unresponsive, smart maps are bugged, you also can't delete a room to correct the map made by the robot in 2026 why?
awful app and awful product. arrived today have had an s9 for 2 years this 705 is going back. app won't send instructions to machine, will work if I schedule a clean but otherwise options greyed out, cleared app multiple times still rubbish. tried 5 and 2.4 wifi neither fixed issue. 30 mins to speak to support. won't recognise a rug. this app is not an improvement over older app and the bot is definitely a step backwards from the s9+
I finally gave up and ordered a regular vacuum! Since the upgrade this app is totally useless. It keeps losing connection, and the process for recovering it is lengthy and insane. Why do they insist on breaking what isn't broken? The app worked perfectly before the upgrade. My automations no longer work, so the cleaning I had working during the night before are not getting done now unless I do them during the day when I can get connected and start them manually. Worthless!
automation stops randomly for no reason
Robot will not do anything without mop attached
There need to be notifications for all the Robot Health options. Water change, filter change, etc.
internet of shot, can't use a vacuum cleaner without getting your personal information sold to spammers
Buyer beware: iRobot abandons older users. They launched this new app but ghosted their 'Classic' app support. My Roomba j7+ is locked out by a backend cloud bug (AWS AccessDenied error / broken obstacle reviews). Customer care has totally ignored my open ticket (Case: 11371280) for days to focus on this new listing. Don't buy into an ecosystem where your expensive hardware gets turned into e-waste the second they decide to spin up a new app page. Terrible long-term support.
trash app, trash robot, wish I never bought one.
Requires the wifi network to be super basic and won't allow for special characters making the entire process super insecure and easily cracked using kali Linux and a GPU.. since their robots are trash and only support wpa2. Fix your trash app and allow for 30-50 characters alphanumeric and special character passwords for your wifi. Literally even a 5$ smart lightbulb can connect with no issues, but a several hundred dollar vacuum can't connect to the network because "the password is too secure"
No matter how many times I run a cleaning program I edit this no more connection to robot a complete rip off. No tech support just more e-waste!
doesn't communicate with base/roomba
very poor app design
I've got 2 Roombas and my new third one requires this app. Not as easy to use as the original. There is no obvious way to get my new Roomba to start a new job. I already regret not trying a new brand
roomba 705 always has a problem with dirty water, it won't clean the roller, it didn't work properly for 2 days without being notified that it has a problem
App will not work I can only use my Rumba manually now. Every time I try to use the App I have to do a full reset on my robot.
I bought my Roomba new a couple of months ago. It mapped my apartment and worked well. But now it goes nuts. It shows the correct map but then goes the wrong way. I had to stand behind it repeatedly as it kept trying to go the opposite direction of the room I told it to clean. That should not happen, especially after only two months. iRobot, revert back a few updates so that my Roomba won't be so stupid anymore.
I have been trying for 4 days to attaching this App to my Roomba 105 and I cannot get it. I am using 2.4 ghz wireless. The QR Code does Not work after I tried it on both Samsung S26 and Apple IPhone 17 Pro. Please update this App ASAP.
is not reliable starts over sometimes, does not pick up all dirt overall not so good.
The app shows what the robot has done and scheduled to do. The vacuum does not always do what needs to be done.
so many issues. it was great the first mint, but now it only works half the time.
difficult to understand previous app was easier
it constantly never works due to frequency of the Internet
Unreliable
awful experience. Roomba keep on disconnecting from wifi network and it takes approximately 10 reboots and connection attempts to get it back online. Network signal is strong and other appliances, including SONOS speakers are connected with no issues.
Sentiment summary
82%
Positive (4-5★)
4%
Neutral (3★)
14%
Negative (1-2★)