Review Insights · Google Play
Runway ML
Runway AI Inc · 306 ratings · ★ 3.3
3.3
★★★★★
306 ratings
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Top complaints - extracted from 34 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"video"
8 negative reviews mention this · 24% of all complaints
★★★★★ "When i do try to make one video before it worked now it doesnt work" - lenroy lookie jr
2
"work"
5 negative reviews mention this · 15% of all complaints
★★★★★ "When i do try to make one video before it worked now it doesnt work" - lenroy lookie jr
3
"money"
5 negative reviews mention this · 15% of all complaints
★★★★★ "this app is a complete SCAM I don't Recommend if you don't want to waste your money DO NOT bother installing this app" - Okam Favour
4
"videos"
5 negative reviews mention this · 15% of all complaints
★★★★★ "I paid 15$ for credit and I had to for thw app.. then the credit disappears as the ai created many incorrect videos even though I kept give accurate prompts.and I kept getting charged. the one or 2 were things I could use..but almost 40$ fo…" - Michelle
5
"waste"
4 negative reviews mention this · 12% of all complaints
★★★★★ "this app is a complete SCAM I don't Recommend if you don't want to waste your money DO NOT bother installing this app" - Okam Favour
6
"generate"
4 negative reviews mention this · 12% of all complaints
★★★★★ "wrost app ever because I am having 500 credits than also it do not generate videos" - Atishay R
7
"subscription"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Not even a single video of mine was generated. If you had given even 1 daily video, it would have been less than the work. But you did it only for subscription. You have given this good thing to pixvers, you have nano banana with 4k image n…" - Devraj Malviya
8
"download"
4 negative reviews mention this · 12% of all complaints
★★★★★ "no use this app weast app don't download this app it's asking you money 💰" - Amaravathi Sirslia
📋 All 34 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
useless
After payment, they denied me access to my account and always said something went wrong
very very bad
When i do try to make one video before it worked now it doesnt work
not working the appp
this app is a complete SCAM I don't Recommend if you don't want to waste your money DO NOT bother installing this app
don't waste your money
not work
wrost app ever because I am having 500 credits than also it do not generate videos
very bad
no use this app weast app don't download this app it's asking you money 💰
it was very harmfull
not useful
I'm not happy with the product, at first it was very good at following my prompts, But it as it was just giving me garbage videos to waste my credit. cancel my subscription give me a refund.
fake credit
video generating is not working
worst app in the world
worst app
money is high and no proper generation
Runway ML app is editing video but didn't show, download and sharing also not supported the app that's why I don't recommend this app
scam, they charged me $14.99 and generated 4 horrible videos
very poor app, i purchased their subscription and it could never create a long format video for me. and always asking me to pay more to buy more credits. also, whenever I tried to download a video it always showed me unexpected error message.
I can create the video, but I can’t download it. I’ve been trying for an hour and it’s still stuck loading. What’s the point if I can’t even download it? disgusting
it says u have to upgrade to literally do anything
Sorry that Sora set the standard and the trash that remains pales in comparison. Don't waste the time or money.
the video generator DOSENT work
I'd like a refund. App has potential but even with paid subscription, I quickly ran out of credits trying to generate a 10-second vid (never got 1 usable vid) You pay for many revisions since it can't accurately follow prompts. I needed certain colors -- it changed them randomly. I asked for simple text overlays -- it completely misspelled words, looked Chinese even though it's supposed to be an American company. 3 different photos had 3 different team #s -- it put 1 team # on all 3 images. 👎
esto es un robo, hize el upgrade y pagué casi $24 CAD, luego de 3 videos me está exigiendo pagar $13.99 para comprar mas credito. no lo recomiendo!!
2 कोड़ी का घटिया ऐप
need to upgrade to create a video
Dies not work. all the images I have try to generate says that I have violated the content.
doesn't load or answer me at all
I paid 15$ for credit and I had to for thw app.. then the credit disappears as the ai created many incorrect videos even though I kept give accurate prompts.and I kept getting charged. the one or 2 were things I could use..but almost 40$ for that isn't worth it.. getting a response from the customer service team as well take a while. still waiting for them to respond. long story short, 2 expensive and can use other app for similar content which is cheaper. although the app does have potential.
Not even a single video of mine was generated. If you had given even 1 daily video, it would have been less than the work. But you did it only for subscription. You have given this good thing to pixvers, you have nano banana with 4k image no watermark. and generate video upto 15 second collect daily crefit and generate
Sentiment summary
57%
Positive (4-5★)
0%
Neutral (3★)
43%
Negative (1-2★)