Review Insights · Google Play
SafePal: Crypto Wallet BTC NFT
SafePal Wallet · 138,413 ratings · ★ 4.6
4.6
★★★★★
138,413 ratings
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Top complaints - extracted from 14 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"wallet"
4 negative reviews mention this · 29% of all complaints
★★★★★ "today it ate my 5100 usdt. l am really tensed.l didn't share any keys of my wallet.still hacker hacked my wallet. safepal is not safe" - Saroj Jain
2
"money"
4 negative reviews mention this · 29% of all complaints
★★★★★ "why can't I withdraw my money" - Amoding Joyce Mary
3
"scam"
3 negative reviews mention this · 21% of all complaints
★★★★★ "this app seems like scam only asking money for every thing like filling gas ⛽ in my crypto wallet 3800 aura still can't able to sell they give a notice about update is going on after the update it showing for a nomal sell you need to buy ti…" - Partheesh 7
4
"address"
3 negative reviews mention this · 21% of all complaints
★★★★★ "this app seems like scam only asking money for every thing like filling gas ⛽ in my crypto wallet 3800 aura still can't able to sell they give a notice about update is going on after the update it showing for a nomal sell you need to buy ti…" - Partheesh 7
📋 All 14 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Good
I got spammed. they have me use this to see they can 'quote' pay me pack
fraud app
today it ate my 5100 usdt. l am really tensed.l didn't share any keys of my wallet.still hacker hacked my wallet. safepal is not safe
fake app doesn't invest
this app seems like scam only asking money for every thing like filling gas ⛽ in my crypto wallet 3800 aura still can't able to sell they give a notice about update is going on after the update it showing for a nomal sell you need to buy tier 1 and its cost is 100 inr and for fast sell 500 inr and for super fast sell 1000 inr .... also i completed 2 tier by investing my money after that also still matching my order didn't able to sell my 3800 aura into inr User #394471 this my user pls address
I also think it was scam app
the app i don't see anything good for it u we see money but to withdraw we be a problem
Good wallet but nowadays most of the crypto are doing scam so i stop holding crypto. Good bye safepal
5g5g time I am not able to come to o
wallet address changed auto, and I lost my money also sent to address but never got in cold storage
nat good
why can't I withdraw my money
The gas fees have become excessively high, making it difficult to use the app for small transactions. This may reduce user activity and weaken the app's competitiveness. Please review and reduce the current gas fees. We are in 2026, and there are many alternatives available for moving funds. Please don't forget that you are in a competitive market. Kindly address this issue.
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)