Review Insights · Google Play
Sail-Jobs in Japan-JLPT N1/N2
Helte Co., Ltd. · 264 ratings · ★ 3.2
3.2
★★★★★
264 ratings
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Top complaints - extracted from 23 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"phone"
4 negative reviews mention this · 17% of all complaints
★★★★★ "Is there a way to solve the "incorrect phone number" error. I tried adding a "0" before entering my phone number and still get the error" - Pblnt
2
"conversation"
3 negative reviews mention this · 13% of all complaints
★★★★★ "I tried a one-month subscription to see what it would be like. You can have a 25-minute conversation with a native Japanese speaker. However, it's easy for them to cancel your reserved conversation slot, so I only managed to schedule a few …" - Elisha Elisha
3
"japanese"
3 negative reviews mention this · 13% of all complaints
★★★★★ "I tried a one-month subscription to see what it would be like. You can have a 25-minute conversation with a native Japanese speaker. However, it's easy for them to cancel your reserved conversation slot, so I only managed to schedule a few …" - Elisha Elisha
4
"account"
3 negative reviews mention this · 13% of all complaints
★★★★★ "After I made account I'm forced to edit my profile, the problem is I'm unable to save the changes to my profile and I can't use the app" - Jayden Perdue
5
"people"
3 negative reviews mention this · 13% of all complaints
★★★★★ "The app has a lot of flaws, there is no app or video settings and no proper search feature. I can't search for people from certain parts of Japan, I can only search for reservable conversation." - Muhammad Nurul Fajri
6
"number"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Is there a way to solve the "incorrect phone number" error. I tried adding a "0" before entering my phone number and still get the error" - Pblnt
7
"phone number"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Is there a way to solve the "incorrect phone number" error. I tried adding a "0" before entering my phone number and still get the error" - Pblnt
📋 All 23 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I tried a one-month subscription to see what it would be like. You can have a 25-minute conversation with a native Japanese speaker. However, it's easy for them to cancel your reserved conversation slot, so I only managed to schedule a few conversations. Additionally, many of my requests were not selected, and I think it's not that easy to reserve a slot. I can't recommend this app to someone serious about improving their Nihongo communication skills. Inconvenient app
After I made account I'm forced to edit my profile, the problem is I'm unable to save the changes to my profile and I can't use the app
だめです。このAPKはふべんです。
This app does not work.
このアプリに日本人は少ないと思います
Thanks a lot. Relly great app for student who studying Japanese language and it's really useful For me . ありがとう ごさいます.
i can't log in 😔
Not android friendly. I hardly works for android users. Even though the OS is the latest.
So many software errors and inconvenience to use.
This app sucks don't download it, it's broken, I can't even chat with people. You'll waste your time downloading this app.
Is there a way to solve the "incorrect phone number" error. I tried adding a "0" before entering my phone number and still get the error
I am from Saudi Arabic the problem is It can't send me the code for my phone to register, blez fix it.
It does not send me a verification code on my phone number, I tried many times on different days but never send me a code...
I tried many time to registrate . It refused my phone number after I filled out all my data in each step.
Useless app
ols p
create account することが出来ない、写真を入れたとたんにすぐapp がアウト。
I have difficulties to save my profile. I tried many time but the app did not saved my current updates
The app has a lot of flaws, there is no app or video settings and no proper search feature. I can't search for people from certain parts of Japan, I can only search for reservable conversation.
This app is okay, but it's not the most intuitive. Search just brings me to a calendar to browse, there's no real searching going on. It would be ideal if users who have entered conversation times could be browsed through independent of the calendar. I get this is primarily for Japanese people, but it might be more effective if not just the Japanese people could set times they want to have sail conversations. That would increase engagement. The premise is great, the execution, not so much.
Always crashing. It doesn't function well.
Very buggy application. If you need a qualified developer, please, tell me.
I can not signup new account to login. I met an issue in upload avatar step. The app always ask me "are you sure ..." And I click ok and next button but i can not go up...
Sentiment summary
50%
Positive (4-5★)
8%
Neutral (3★)
42%
Negative (1-2★)