Review Insights · Google Play
Samsung Internet Browser
Samsung Electronics Co., Ltd. · 5,886,468 ratings · ★ 3.6
3.6
★★★★★
5,886,468 ratings
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Top complaints - extracted from 47 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"browser"
10 negative reviews mention this · 21% of all complaints
★★★★★ "It's really bad and if you're looking for a browser just get chrome." - Elizabeth Kaufold
2
"samsung"
7 negative reviews mention this · 15% of all complaints
★★★★★ "unable to disable, when you close and come back later it doesn't auto close tabs so there's always a million of them open. Even trying to open normal Google links it still re-directs to Samsung internet and if you have discontinue use of se…" - Isaac Salo
3
"update"
5 negative reviews mention this · 11% of all complaints
★★★★★ "new update very bad. need old version ASAP" - ana k
4
"keeps"
5 negative reviews mention this · 11% of all complaints
★★★★★ "unable to disable, when you close and come back later it doesn't auto close tabs so there's always a million of them open. Even trying to open normal Google links it still re-directs to Samsung internet and if you have discontinue use of se…" - Isaac Salo
5
"other"
5 negative reviews mention this · 11% of all complaints
★★★★★ "I hated it! brought other apps I wasn't on to my phone! didn't even know the people! I lost all privacy to my phone!I was getting threats from me women saying odd things to me! no!! I don't want that on my phone !!" - Lucy Friend
📋 All 47 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
new update very bad. need old version ASAP
horrible
It's really bad and if you're looking for a browser just get chrome.
bug
I hate that I can't disable it in its entirety and remove it from my phone.
Edit: pls fix the touch area on the tabs closure! --- original: I don't appreciate the list x you can't target, or the loss of my 2nd custom menu row, or the loss of temporarily disabling ad block in one tap. I can't find anything I actually use anymore and had to sacrifice a useful menu item for text resize to stay handy.
unable to disable, when you close and come back later it doesn't auto close tabs so there's always a million of them open. Even trying to open normal Google links it still re-directs to Samsung internet and if you have discontinue use of service it still keeps popping it up. Just clone imaging of Google. really annoying
probably good never use it
Your BS samsung is really turning me off :(
I hated it! brought other apps I wasn't on to my phone! didn't even know the people! I lost all privacy to my phone!I was getting threats from me women saying odd things to me! no!! I don't want that on my phone !!
I never use it, so all it does is take up storage space and use more space on my app screen
malicious bloatware
slow downloading
AGAIN 5 MAY; THIS HAS BECOME DISRESPECTFUL- AUTO UPDATE IS OFF. I NEED ANSWERS, WHY THIS AGAIN HAS AUTO UPDATED ON A METERED NETWORK? WHY THAT'S WHY AUTO UPDATE IS OFF. ANOTHER EXPENSIVE DEVICE BILL I CANNOT AFFORD. 😡 😡 WHY IS IT THAT USING APPS HAVE TO COST MORE ? WHY NO ANSWERS.
how do I uninstall?
Nhu clq
Why "fix" what isn't broken? The new UI is such a downgrade
bloatware
Samsung.. stop forcing your garbage app! Also, real trashy to force it through the opponents Play Store instead of your own.
how do I delete it?
keeps disappearing from my apps
new update is really bad. it just messed up the UI and many websites aren't supported and keeps on crashing.
This app sucks it tries to take over your Internet browser and all other apps and is a pain to get the stop it auto updates even when you have auto updates turned off. if I could I would give it 0 Stars. Everytime I have to restart my phone this app tries to take back over my settings.
The latest version keeps on freezing out. and crashing. Need a fix to this. Using it with 4 mobile phones all of them got same issue.
the app allows constant backdooring even once permissions have been revoked allowing the browser to be opened even when there are security settings set up I do not wish to use this browser and have agreed tk discontinue use of such multiple times yet the app continues to allow access
did not install or can't unstall app 4th app can't post either. .bern hacked
Best browser on Android simply because of the automatic dark mode. No idea why this isn't the norm for other browsers.
Once again this is another useless app by Samsung,never innovative
Lagging when opening the browser. It takes roughly 5-10 second to fully load the interface
Why do you force us to use the ugly Samsung background on the browser?
unwanted bloatware on my phone I can't get rid of, especially after this months update frying s24 and 25s never trust Samsung again
I am just forced to switch to other browsers just because it doesn't have "Read aloud" feature. Other than that, it is the best browser for me. Please add this feature ASAP. Thanks.
Good
Can't even import/export bookmarks. Amateur useless browser.
garbage no one wants that you can't uninstall
it's great but I can't post and also YouTube keeps messing up on it I try to watch a video and it gets covered by a different one it's weird and hard to explain please fox this :(
❌️Microsoft Teams Support ✅️100+ MB
Applicaton didnt start and suddenly crashed
Smaller history viewer.
The tabs are too hard to close after this update.
It doesn't appear in the apps' list
good for Samsung user, bad for pc user. But need export/import bookmark features.
Google search results are not showing the AI Overview and AI mode isn't available. it's working fine in other browsers.
im not liking any of these apps. it,always says I'm constantly signed in 3 -4 different k browsers ,I just don't uunderstznd,how this,is,happening
don't like it
Fine browser, though I really hate this new ui. The horizontal menu was fine, not sure why the choice was made to make it slightly more annoying to use.
The user interface is bad. There is no lighter way to put it. A lof of websites have a bug that prevents you from PULLING UP THE CONTROLS. I.e on claude.ai if you're in a conversation, you won't be able to get to the browser bar without scrolling all the way up.
Sentiment summary
63%
Positive (4-5★)
6%
Neutral (3★)
31%
Negative (1-2★)