Review Insights · Google Play
Samsung My Files
Samsung Electronics Co., Ltd. · 533,350 ratings · ★ 4.1
4.1
★★★★★
533,350 ratings
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Top complaints - extracted from 32 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"files"
6 negative reviews mention this · 19% of all complaints
★★★★★ "galaxy downloaded my files app, this app is fraudulent" - Kim
2
"samsung"
4 negative reviews mention this · 13% of all complaints
★★★★★ "shouldn't have to see adds on a Samsung device to use this app" - David Kerr
3
"file"
4 negative reviews mention this · 13% of all complaints
★★★★★ "when i open a PDF file from the app it not ask me first to choose which application to open with, instead it opens it with itself." - Hassan sayed
📋 All 32 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
no interest
not for me
shouldn't have to see adds on a Samsung device to use this app
when i open a PDF file from the app it not ask me first to choose which application to open with, instead it opens it with itself.
don't use it
my information is being leaked located and sent it to the feds
not bad
anyone else getting thumbnail downloads and cant delete then #githubhackersagit again
still installed but not compatible, reported this app from samsung. next device is a pixel so i can use grapheneOS, will never buy samsung again
fazool he yee samajh ai M C
galaxy downloaded my files app, this app is fraudulent
BAD
Poor. It does not allow me to move photos to the SD card in my Samsung A40, yet I am told my internal memory is almost full. More built-in obsolescence from a tech company.
can't move pictures into a new file unable to create in app
when ever i m using WhatsApp on this device i use to encounter annoying challenges with my this MY FILES i don't know my recent files use to store unnecessary files, stickers from WhatsApp from groups and voice chat all mix in the same recent file. i hate this i try to fix it multiple times didn't work, force me to change WhatsApp to another device. but still i need to use it in my Samsung as i compare with the other people i saw their recent files looking normal
i dislike thiss app how can uninstall it or disable it
difficult to use
no used
just ok
can't open the application
annoying
they totally destroyed this in updates now we cant remove the damn useless categories and trash always enabled! ugh why why? its soo ugly now cant costumize android anymore might aswell move to other phones
unable to set music files as ringtone
boring
if i have a huge list of files, and i open one video, the pointer goes back to top and i need to scroll
this app is no good
the "search inside files" function is still there but is now USELESS
don't use much
Cute 😗
please give delete option/permission for external pen drive.
ok i guess
The file management system is confusing and inconsistent. “Documents” in the category view does not reliably match the actual Documents folder in internal storage, which makes it hard to find files after saving or moving them. Important files appear missing when they’re actually elsewhere in the directory structure. This separation between “views” and real folders is not clear and leads to unnecessary confusion and wasted time.
Sentiment summary
74%
Positive (4-5★)
8%
Neutral (3★)
19%
Negative (1-2★)