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Samsung TV Plus - TV & Movies

Samsung Electronics Co., Ltd. · 25,732 ratings · ★ 3.7

3.7
★★★★★
25,732 ratings
5 ★
14,388 (56%)
4 ★
2,488 (10%)
3 ★
2,330 (9%)
2 ★
1,059 (4%)
1 ★
5,457 (21%)
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Top complaints - extracted from 38 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"samsung"
10 negative reviews mention this · 26% of all complaints
★★★★ "I have enjoyed Samsung TV PLUS for almost a year now. I break my phone, get a new number; and suddenly I can't access my account? I'm totally frustrated. Improve the identification process or get the hell out of HERE! (Duplicates of this re…" - anthony r Page
2
"available"
5 negative reviews mention this · 13% of all complaints
★★★★ "how do i see other movies? I've watched all the ones available including some i didnt really want to. do they ever get updated?" - Keith Pierce
3
"every"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I agree with Gene if I mark it a favorite Chanel there should be a a option to just look at my favorites. I dont want see every chanel just my favorites after I went through and marked them. That shouldn't be hard to do samsung ." - Corey Price

📋 All 38 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Subhojit Dasgupta 5/7/2026
More Bangla tv channel doom music bangle
★★★★ anthony r Page 5/6/2026 v1.0.28.6
I have enjoyed Samsung TV PLUS for almost a year now. I break my phone, get a new number; and suddenly I can't access my account? I'm totally frustrated. Improve the identification process or get the hell out of HERE! (Duplicates of this review will be posted throughout social media soon).
★★★★ Janina Tyminski 5/5/2026 v1.0.28.6
it had Sailor Moon Dubbed entire Series and now it's just the channel I wasn't even done with season 1
★★★★ Al Rayos 4/28/2026 v1.0.12.9
don't care
★★★★ William Hynds 4/25/2026
Don't trust adverts all are scams
★★★★ Peter Shayo 4/23/2026 v1.0.28.6
the rewind 15 sec button forwards instead. Not sure how such a simple thing is messed up
★★★★ William 4/11/2026
sucks
★★★★ Keith Pierce 4/10/2026 v1.0.26.8
how do i see other movies? I've watched all the ones available including some i didnt really want to. do they ever get updated?
★★★★ Janet Phillips 4/9/2026 v1.0.26.8
don't like most of the shows.
★★★★ leafey 4/9/2026 v1.0.26.8
don't trust anything samsung
★★★★ B S 4/3/2026 v1.0.19.2
More unwanted bloat being pushed on us.
★★★★ Knowledge Matters 4/1/2026 v1.0.26.8
Couldn't load samsung tv..try again kindly roll out new update to eliminate this bug this app working sine this mobile purchase until last update
★★★★ Rick Morris 4/1/2026 v1.0.26.8
miserable
★★★★ Nick England 3/29/2026
ok
★★★★ T R 3/28/2026 v1.0.26.8
Always buffering and it takes forever to load on startup like its on dial up. The on screen guide only let's you go a few channels at a time before buffering again.
★★★★ A G 3/26/2026 v1.0.09.7
was a regular user of this app. it suddenly stops working because I need to purchase a new device. they should have left the older version around too
★★★★ Google user unkown 3/20/2026 v1.0.26.8
every 5 minutes or so there are ads. it way too frequent, and soo annoying. I don't recommend this greedy app.
★★★★ EggsTown Biker 3/14/2026 v1.0.26.8
"Samsung tv isint available in your country" what a hard fail
★★★★ John Russell 3/11/2026 v1.0.26.8
I get a message telling me is not available in my country. I'm in Cleveland, Ohio, USA.
★★★★ Aim 21 3/10/2026 v1.0.20.6
add back android 10 support
★★★★ Kartik Parida 3/9/2026 v1.0.26.8
Samsung TV Plus has dropped out ANIMAX INDIA. THAT WAS SHAMEFUL, UNEXPECTED AND UNFAIR THINGS COMMITTED BY THEM!!!!
★★★★ Dan Kemp 3/9/2026 v1.0.26.8
How do you watch a show? Thank you so much.
★★★★ Avinash Viteshan 3/8/2026 v1.0.26.8
cannot watch TV from surinam. please enable this for us.
★★★★ Max 3/7/2026 v1.0.26.8
Live TV/events do NOT cast and you're stuck watching from your phone. Re-installed the app, followed the instructions to clear the cache and still not casting.
★★★★ ann m 3/7/2026 v1.0.26.8
SAYS NOT AVAILABLE IN YOUR COUNTRY I AM IN THE U.S.A! I HAVE A SAMSUNG ACCOUNT! I WATCHED TV PLUS LAST WEEK, NOW IT WILL NOT WORK I HAVE INSTALLED, UNINSTALLED, FORCE STOPPED, CHANGED SETTINGS, TRIED TO TALK TO SAMSUNG HELP EXPERT, NO HELP AT ALL! VERY ANNOYED!!!!
★★★★ Robert Anders 3/6/2026
mostly useless viewing choices.
★★★★ Nicholas Shaffer 3/4/2026 v1.0.26.8
Galaxy phones su ck and so does Samsung
★★★★ James Thomas 3/2/2026
this app gets worse by the day, the same repetitive garbage movies every day, nothing changes.
★★★★ Irene Segarra 3/2/2026 v1.0.26.8
I bought a Samsung tablet and TV and doesn't work in either equipments. in the tablet I have a message that it's not available in Puerto Rico. in the TV it doesn't even give me a massage.
★★★★ Prateek Srivastava 3/2/2026
Irritating
★★★★ C 3/1/2026 v1.0.04.7
Damn commercials like crazy with targeted ads as if they hear your private cellphone conversations and Google selling them your text messages!
★★★★ Carson Hewett 3/1/2026
horrible. this autoplays on my brand new Samsung TV, duck these developers, its like they are intentionally trying to diss people off
★★★★★ Corey Price 4/12/2026
I agree with Gene if I mark it a favorite Chanel there should be a a option to just look at my favorites. I dont want see every chanel just my favorites after I went through and marked them. That shouldn't be hard to do samsung .
★★★★★ Marky Mark 4/3/2026 v1.0.26.8
not great , no chanel numbers . it's weird it could be so good but at the moment it's just a random collection of channels that you have to scroll through absolutely hundreds and hundreds to find something and there's no numbers so you can't really organise anything . Rhe idea is good but designed by idiots
★★★★★ Hobo Ditch 4/2/2026 v1.0.26.8
just like tubi way too much commercials and the exact same ones every 5 minutes 🙃 over it. you guys suck.
★★★★★ Yevette Gillespie-Steele 3/25/2026 v1.0.26.8
While there's a wide range of channels, most im not interested in so they're wasted. The problem is have is that it constantly disconnects from the internet so it cuts off the program. I've checked my connection & its not my internet. its the app. Then the programs just keep repeating the same episodes so it gets boring. I have an easier & better time on YouTube
★★★★★ Jesse Vas 3/18/2026 v1.0.26.8
at some point, this app stopped casting video to my Chromecast devices. it sends audio only.
★★★★★ Srg John Spartan 3/3/2026 v1.0.26.8
Next Time You Update The App Please Make Shure Stations Are Working.. Ther Is Around 20 TO 25 Statuons That Don't Work As Well As When You Hit One And Wait To See If It Buffers The Ap Freezes Please Look Into This Matter Thank You 5 Stars To Come Soon.....

Sentiment summary

66%
Positive (4-5★)
9%
Neutral (3★)
25%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.