Review Insights · Google Play
SAP SuccessFactors Mobile
SAP SE · 43,961 ratings · ★ 3.6
3.6
★★★★★
43,961 ratings
🎯 Build a better version
Top complaints - extracted from 60 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"working"
9 negative reviews mention this · 15% of all complaints
★★★★★ "App is no longer working for me, even after reinstall, showing error. please resolve login issues." - GR Sankar
2
"payslips"
7 negative reviews mention this · 12% of all complaints
★★★★★ "this app is so annoying. supposed to be able to check payslips but no it just crashes." - Rani Sandhu
3
"update"
6 negative reviews mention this · 10% of all complaints
★★★★★ "app not working after update" - Cap Ayam
📋 All 60 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
App is no longer working for me, even after reinstall, showing error. please resolve login issues.
cant get it uploaded on my phone qr code dont work with my phone
useless
app not working after update
no working
this app is so annoying. supposed to be able to check payslips but no it just crashes.
hopeless, frequent endless loading screens when trying to view payslip
not working properly mobile, website is good
IPhone users have better access, they can see more things. Android users have to go to a computer to view calendars etc.
app is not smooth...to much loading..
How is this app even on the app store. its absolutely TERRIBLE! never works. dont buy or use it if you are a company you will be in for massive headachs. it is seriously broken! and thats coming from a tech guy!
Pointless and annoying, doesn't function properly. My employer decided my payslips would only be sent through this disgrace of a service. It's a pain to log in, does not stay logged in even if you select that option, and randomly logs out within a minute. It's cruel and unusual torture, and a waste of my time.
Never opens payslip
can't view or download my payslips now..... great thank you
Very poor service app not working properly
sucks,can never see my paystub and now it deactivated my phone and I can't figure out how to log back in
I truly dislike leaving a bad review but in this case...I'm on it. This absolute garbage of a supposed "streamlined" HR-do-it-yourself nightmare of an app is beyond frustrating. Why the hell would a company not want their employees to be able to see their paystubs during pay week? Grr. This has got to be the worst app I have ever used. DO BETTER. THIS IS RIDICULOUS!! okay. that is all!
I am facing AUTO close application when I try to open the apps.
absolutely awful app !!
low development ever Authentication & Login Failures: Users often report being unable to log in, receiving "Invalid Login" errors even with correct credentials. A common design flaw involves the app failing to recognize credentials even when launched directly from a logged-in company webpage. Performance Slowness: The app is frequently described as sluggish. Loading a basic page can take seconds, but complex pages with multiple custom fields or eligibility rules can take 40+ seconds to load.
absolute garbage
login issue
Why I can't open this app Every time I try to open this Showing me Error
very poor.
very temperamental. It will be fine one minute, and broken the next.
After i leave the company,then My e-mail id link with employee id in this application by backend team.And autherized by store incharge. My simple question is if I leave company then my contact details how they manipulateing in current status ? Irritation by spam mails & fraud calls.
worthless.
good
please update attendance fast. very very bad app
not working in my phone
some of the reports are confusing and not easy to use .
Will not open after update. After this latest update it won't even allow the app to open. It's immediately closing without actually loading into the app
I've had the worst experience with this app; it crashes all the time. Accessing your payslip is as hard as accessing government services lately. Something needs to be done 'cause it's really frustrating!
App won't open after recent update. Closes automatically.
keep kicking out and verify again n again..
one of the worst app, log of bugs, day by day it's getting outdated, please fix these bugs, getting logout automatic after log in, app developers are in sleeping mode or unprofessional, doesn't know how to fix these bugs, old version was far better.
keeps logging me out
ill try to open it but its failed
every once a day automatically logout it's too frustrating also email sign in not working
The app is majorly flawed and useless. Since update it will not open, payslips rarely load up or are delayed. Any 5* review recently I would say are fake to try and keep the ratings up. Help from SAP is non existent. If you can stick to the web portal rather than the app.
many times log out
worst app ever..
it is getting closed automatically
its worst frequently log off every day and as per timings not managing well worst Sucsses factor
app is lagging. needs a major update. can't access personal employment info circle just keeps spinning and never opens anything under those categories.
Worst experience. You should make easy to open and login. 😡
very bad app
APP NOT WORKING PROPERLY NOT OPENING EMPLOYEE PROFILE AND PAYROLL , DISGUSTED APP
Absolutely temperamental... Every now and again you have to reinstall it. To do so you have to be at work otherwise email sign in does not work. Getting payslips needs a lot of playing around. Not great at all 😕
horrible
+ 10 more in the clipboard copy
Sentiment summary
63%
Positive (4-5★)
5%
Neutral (3★)
31%
Negative (1-2★)