Review Insights · Google Play
SBS On Demand
SBS Corporation · 18,713 ratings · ★ 3.4
3.4
★★★★★
18,713 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"watch"
10 negative reviews mention this · 29% of all complaints
★★★★★ "WHAT A LOAD OF TRASH! MILLION of Ads. Never expected the GREED especially from SBS, one of my favorite channel & App. Watch live FIFA match, watch highlights, re-watch & again Ads for 2 - 3 minutes, even shortest highlights of 3 minutes? MU…" - BLUNT AND HONEST SNAS
2
"world"
8 negative reviews mention this · 23% of all complaints
★★★★★ "The most problematic and slow streaming app for the century award goes to this app. Not talking about live streaming. How is it even possible to be so error prone today's world? I guess they have special strategists to keep it this way." - Ranjith P J
3
"live"
4 negative reviews mention this · 11% of all complaints
★★★★★ "WHAT A LOAD OF TRASH! MILLION of Ads. Never expected the GREED especially from SBS, one of my favorite channel & App. Watch live FIFA match, watch highlights, re-watch & again Ads for 2 - 3 minutes, even shortest highlights of 3 minutes? MU…" - BLUNT AND HONEST SNAS
4
"match"
4 negative reviews mention this · 11% of all complaints
★★★★★ "WHAT A LOAD OF TRASH! MILLION of Ads. Never expected the GREED especially from SBS, one of my favorite channel & App. Watch live FIFA match, watch highlights, re-watch & again Ads for 2 - 3 minutes, even shortest highlights of 3 minutes? MU…" - BLUNT AND HONEST SNAS
5
"minutes"
4 negative reviews mention this · 11% of all complaints
★★★★★ "WHAT A LOAD OF TRASH! MILLION of Ads. Never expected the GREED especially from SBS, one of my favorite channel & App. Watch live FIFA match, watch highlights, re-watch & again Ads for 2 - 3 minutes, even shortest highlights of 3 minutes? MU…" - BLUNT AND HONEST SNAS
6
"work"
4 negative reviews mention this · 11% of all complaints
★★★★★ "not working seen upgrade on 21/06" - Tim Tang
7
"phone"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I cannot get to work on Smart TV grrrr. works fine on the phone and on the old tv casts easily. But new TV nothing. I can upload the app but nothing is available. I can set I click on it but unavailable. Should be plug and play." - F P
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
good
The most problematic and slow streaming app for the century award goes to this app. Not talking about live streaming. How is it even possible to be so error prone today's world? I guess they have special strategists to keep it this way.
very slow, takes sometimes up to 5 minutes to load.
watch 5 seconds crashes and freezes for 10 seconds. takes 4 hours to watch a football match. I'd rather pay for a sports service (stan) than have a rubbish free "service"
Such a bad app, when fast forwarding, will reveal the score from much further into the game. Far too many ads. I've had to find other ways to watch the world cup as this app is so bad.
Absolute joke, what a complete scam. The world cup coverage is a national disgrace. Games aren't even in HD and there are endless waves of ads that you can't skip. Sometimes you have to sit through 10+ minutes of ads you can't skip just to a watch a replay in 720p. Its outrageous. No wonder people are turning back to pirating.
Probably the worst app available, especially on Google / Android TV. Pause the show for a while, come back, go to ads. Stop the show, play again, go to ads, go through all the ad breaks. Fast forward to find where you last watched to, go to add. You get the picture. So if you're 10 minutes from the end of the show from last night, you have to go through all the possible add breaks in the show, like you were watching it from the beginning. Worst user experience ever...
the ads are so annoying. please take my money and turn them off!
Poor. Breaks with pihole usage. Seems like advertisements are a source of revenue and must be shown or streams don't load. Special all right.
it doesn't let me sign in with the correct username and password
always drops out of casting when adds play
Show a spinner and never loads
I hate this app. There are so many ads! I would gladly pay his to watch the world cup without ads. I hate this app
Terrible app ruined the World Cup with constant ads. It's absolutely terrible. will forever hate SBS for this terrible coverage. Disgusting id give them less than 1 star if i could, the only thing worse than their coverage is their replies. also, it's 2026. Why can't you show it in 4k. easy to see why you'll be soon defunded
Can't favourite any shows that I want to watch later. Also app is very, very laggy and unresponsive sometimes.
Too many ads. Good to know Australians pay tax for SBS and ABC to watch ads. Come on!
live games dont work at all
Good content, woeful execution. Ads, ads, more ads, in random places during whatever you're watching. After watching endless ads it crashes. If you persist and recover the app, ads. Try to find where you were up to, ads. Don't pause or rewind, either crashes or ads. Freezes during ads. Used on multiple devices, all the same result. Not just the world cup, trying to watch anything.
you cant set the app to listen to live transmission while phone screen is off
Why is there a person with only 4 appearances for the socceroos one of the guests on the Canada Qatar match? Is this the standard/best we could muster? We funded Food Safari, so leave it on, the French and the Italian.
Ads galore, never using this app ever again after the world cup. Trying to watch goals from replays 5 unskippable ads 6 times throughout the replay. Junk. Going to watch on YouTube instead
can't log on or cast on TV. app crashing
can't get subtitles off
Never had a more frustrating streaming app. Keeps lagging on wifi connection, had to restart my phone 2x and still wouldn't work after installing the update.
good
not working seen upgrade on 21/06
WHAT A LOAD OF TRASH! MILLION of Ads. Never expected the GREED especially from SBS, one of my favorite channel & App. Watch live FIFA match, watch highlights, re-watch & again Ads for 2 - 3 minutes, even shortest highlights of 3 minutes? MUST WATCH Ads. Shame on their GREED. We stopped watching on SBS & found an absolutely amazing FREE App with no Ads whatsoever, except a little strip on the bottom of the screen that appears only during the breaks & halftimes. Yet SBS is my favourite channel.
I cannot get to work on Smart TV grrrr. works fine on the phone and on the old tv casts easily. But new TV nothing. I can upload the app but nothing is available. I can set I click on it but unavailable. Should be plug and play.
I love SBS but the app is very glitchy on the phone and TV.
too laggy
not good
trying to skip around a world cup match to see certain things and your stupid adverts keep popping up because if dragging time. like 10 in 1 min. update you app so it identifies my account and restricts the ads if I've been bombarded. useless for searching around. otherwise fine
frequent interruption
just hard work using this app. The app on the TV hasn't let me watch replays either.
app freezes after YOUI advertisement every single time.
Sentiment summary
57%
Positive (4-5★)
1%
Neutral (3★)
42%
Negative (1-2★)