Review Insights · Google Play
Scan Hero: Scanner App
Mosaic Srl · 64,822 ratings · ★ 4.5
4.5
★★★★★
64,822 ratings
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Top complaints - extracted from 23 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"button"
3 negative reviews mention this · 13% of all complaints
★★★★★ "Every time you click a button there's another ad. When I finally got my document loaded and emailed I got an error that the document could not be opened." - Alexis Battis
2
"trial"
3 negative reviews mention this · 13% of all complaints
★★★★★ "worst ever app. i dont know how i downloaded the free trial however it started to charge on my hp monthly bill. unable to click unsubcribe button on google app subscription area. only can defer the payment for few months. very dirty busines…" - SITI NURHIDAYAH
3
"payment"
3 negative reviews mention this · 13% of all complaints
★★★★★ "worst ever app. i dont know how i downloaded the free trial however it started to charge on my hp monthly bill. unable to click unsubcribe button on google app subscription area. only can defer the payment for few months. very dirty busines…" - SITI NURHIDAYAH
📋 All 23 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
bad experience
The app will wait for you to waste your time scanning a 15-page document and hen will ask you to pay for a paid subscription. otherwise you will not be able to get your document. this is extortion.
Every time you click a button there's another ad. When I finally got my document loaded and emailed I got an error that the document could not be opened.
Very bad
Worst scanner apl. You'll be able to "save" your file but you can't even locate its storage directory.
worst ever app. i dont know how i downloaded the free trial however it started to charge on my hp monthly bill. unable to click unsubcribe button on google app subscription area. only can defer the payment for few months. very dirty business..
Had to delete the app bcuz it was only allowing me to scan 3 documents. Forcing me to sign up.
good
trash
i didnt move after payment, it gave mi 5 x error on the screen, dont need anything what is not working
Worst app
Never install this app. It is new scam app that publicize them as CamScanner app but never does that thing and also deceives by recurring payment per day via your mobile career. NEVER Press that OTP Proceed button otherwise you cought in Big Problem as they Intentionally made UNSub feature faulty and No way to save your card of bank. If you have installed them Immidiately Uninstall it and Report at Playstore menu. Hell with these scammers even on play store. Engr Zubair
Heh i want to copy but it must to pay
This app not good 🙅🙅🙅🙅🙅🙅
Waste
not free
I forget to cancel the trial after unisntall this app and it take my money.. i want my money back 😞
Crappiest app ever don't download this
very nice
I never used it and really didn't see any reason
Made me pay when i need it the most, disgusting
Trial should be optional.
greatest expression ❤🔥🔥🔥
Sentiment summary
88%
Positive (4-5★)
3%
Neutral (3★)
9%
Negative (1-2★)