Review Insights · Google Play
SD Maid 2/SE - System Cleaner
darken · 8,193 ratings · ★ 3.8
3.8
★★★★★
8,193 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"paid"
8 negative reviews mention this · 23% of all complaints
★★★★★ "paid apps" - Nick Ahllan
2
"subscription"
5 negative reviews mention this · 14% of all complaints
★★★★★ "this is a paid app, it will not function as advertised without a subscription. it is not marked as such until you try to use the app as intended. on F-droid the required subscription is not marked at anti-features, only the assets. if I cou…" - Lumnir Lux
3
"doesn"
5 negative reviews mention this · 14% of all complaints
★★★★★ "DON'T BUY FROM THEM , they sell lifetime licenses then stop upgrades, so the app doesn't work then make your buy a NEWER version to continue to work with phone.... SCAM!" - steven west
4
"version"
5 negative reviews mention this · 14% of all complaints
★★★★★ "DON'T BUY FROM THEM , they sell lifetime licenses then stop upgrades, so the app doesn't work then make your buy a NEWER version to continue to work with phone.... SCAM!" - steven west
5
"without"
4 negative reviews mention this · 11% of all complaints
★★★★★ "couldn't even finish the setup. I followed every instruction without any resolution or explanation as to why following instructions wasn't good enough. absolutely NOT user friendly or helpful" - Goat Fly
6
"update"
4 negative reviews mention this · 11% of all complaints
★★★★★ "was good but has stopped cleaning apps since latest android update" - Luke Young
7
"features"
4 negative reviews mention this · 11% of all complaints
★★★★★ "this is a paid app, it will not function as advertised without a subscription. it is not marked as such until you try to use the app as intended. on F-droid the required subscription is not marked at anti-features, only the assets. if I cou…" - Lumnir Lux
8
"delete"
4 negative reviews mention this · 11% of all complaints
★★★★★ "This is useless unless you pay just to delete your files." - FDi (Dnan)
9
"scam"
4 negative reviews mention this · 11% of all complaints
★★★★★ "DON'T BUY FROM THEM , they sell lifetime licenses then stop upgrades, so the app doesn't work then make your buy a NEWER version to continue to work with phone.... SCAM!" - steven west
10
"does"
4 negative reviews mention this · 11% of all complaints
★★★★★ "DON'T BUY FROM THEM , they sell lifetime licenses then stop upgrades, so the app doesn't work then make your buy a NEWER version to continue to work with phone.... SCAM!" - steven west
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Trash, asks to pay after setup
nothing happens unless you pay or subscribe
paid apps
couldn't even finish the setup. I followed every instruction without any resolution or explanation as to why following instructions wasn't good enough. absolutely NOT user friendly or helpful
this is a paid app, it will not function as advertised without a subscription. it is not marked as such until you try to use the app as intended. on F-droid the required subscription is not marked at anti-features, only the assets. if I could give you a negative score, I would for these deceptive practices. make a living guy, more power to you, but take your subscription service off of FOSS sites if you won't mark it as a subscription service.
This is useless unless you pay just to delete your files.
paywall
DON'T BUY FROM THEM , they sell lifetime licenses then stop upgrades, so the app doesn't work then make your buy a NEWER version to continue to work with phone.... SCAM!
worst of the worst it keeps asking for money all the time.
Crippleware. It does nothing. Just pops up reqirement to buy pro version. It let me do two removals an then just screams. for buying pro.
the fact the pro paid mode doesnt carry over is diabolical
Doesn't scan pendrive
You can do manually everything, I was hoping the app is able to dig deeper, no way.
I have to purchase pro again cause as maid 1 isn't supported on my phone
just make it paid. but don't trick users like this. 1/10 scam.
just recently purchased this app, so far so good, here is a question, can anyone explain why the " app cleaner " section clears what it says and says that " i have freed 0 b of space ", then it asks if i would like to " delete " 0 b " of space, i do know that this is NOT rocket science to work out, but can anyone tell me how you are supposed to " delete 0 b " from " 0 b " when there is " nothing " there to begin with 🤔🤔
Double-dipping is rude. (Be honest. This is an update for the app i already paid for). The fact that you need money from old customers; that new customer money are not enough, says more about the uselessness of this app.
extremely slow does not delete anything even though I clicked delete subscibtions not showing almost everything I click is not showing it is just showing loading... (I WAITED LIKE 15 MINS) pls fix and I will pay pro
Unless you want to lose control of your apps, do not use! $5.99 is a rip-off! (STILL TESTING)... LU: 03.24.26-T Ok, Darken does respond here and is willing to delete data when REQUESTED. Other apps, make their emails public in Google store. DARKEN: I think I had all the features on and my app index was deleted. When I deleted your app my device re-create the app index. I could not access ANY APPS. I had to go a different way around to get your app off my device.
Doesn't do anything
Not worth it. I installed all the sister apps and upgraded to the pro version. I have an SD card with many duplicate files and it didn't see not even one of them.
I don't recommend it; it doesn't offer anything for free and requires a subscription before any action can be taken. I don't advise downloading it and wasting your time.
I just payed for this and downloaded it yesterday. so why is there a update and it seas the update was on 3/9/2026. so why did it not include the update when I purchased it. seems suspicious to me.
Everything is behind a pay wall. There better open source alternatives out there.
what a scam. i paid for the first version when this 2nd/SE version didn't exist yet and now i need to pay again to get it working? what a fraudulent rip-off this is!
stopped working after latest android software update.
A regrettable purchase. Product was under-developed when released and subsequent development has been lackadaisic. For years, the developer has resisted adding a function that would halt slooooow scans and then clean-up just what had been found so far. Developer requests intrusive logs irrelevant to implementing this simple function.
very slow, functions don't say that they're premium and require a paid subscription to access but when you click on them to access their functionality it takes you to a page to push a paid subscription on you.
I thought this might be a good alternative to CCleaner, which has many of its features pay walled. Not so - SD maid feels practically unusable without me paying. I couldn't clean ANY data from my phone.
I CANCELED THE SUBSCRIPTION AND YOU GUYS KEEP CHARGING ME
They added this subscription without my authorization. scam alert!!!
was good but has stopped cleaning apps since latest android update
frustrating and ineffective
New version of the app doesn't recognize that I purchased the last version of the app. Sucks that I'm missing out on features I paid for because I have a more modern OS
I guess it is okay but it does not do or did not do what I had been told by coal pilot AI and that it would do, namely we move duplicates. I guess it will do that in some Android folders but not in all very limited. Many you just apparently cannot access. So I'm just saying figure out what you want first and make sure it'll do it. 6 bucks or so is not a big loss.
Sentiment summary
65%
Positive (4-5★)
10%
Neutral (3★)
25%
Negative (1-2★)