Review Insights · Google Play
Seaside Escape®: Merge & Story
Microfun Limited · 119,433 ratings · ★ 4.6
4.6
★★★★★
119,433 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"game"
23 negative reviews mention this · 66% of all complaints
★★★★★ "I quit this game once before for over a year bc the chain of merges needed to fulfill orders had become ridiculously long. It still is! Sometimes, I need to go through my 100 plays to get only one fulfilled order. The pieces you receive fro…" - Shay Sattari Kocar
2
"energy"
11 negative reviews mention this · 31% of all complaints
★★★★★ "Good game but the higher you go the harder the orders to complete. The generators run out of energy fast." - Kimberly Blake
3
"play"
10 negative reviews mention this · 29% of all complaints
★★★★★ "I quit this game once before for over a year bc the chain of merges needed to fulfill orders had become ridiculously long. It still is! Sometimes, I need to go through my 100 plays to get only one fulfilled order. The pieces you receive fro…" - Shay Sattari Kocar
4
"items"
7 negative reviews mention this · 20% of all complaints
★★★★★ "The Wishing on a Star event is bugged. I have tons of useless items from older generators lying on my board, but the game ignores them and keeps asking for rare secondary or high-level items that I actually need to complete current orders !…" - Madeleine
5
"once"
5 negative reviews mention this · 14% of all complaints
★★★★★ "I quit this game once before for over a year bc the chain of merges needed to fulfill orders had become ridiculously long. It still is! Sometimes, I need to go through my 100 plays to get only one fulfilled order. The pieces you receive fro…" - Shay Sattari Kocar
6
"orders"
5 negative reviews mention this · 14% of all complaints
★★★★★ "I quit this game once before for over a year bc the chain of merges needed to fulfill orders had become ridiculously long. It still is! Sometimes, I need to go through my 100 plays to get only one fulfilled order. The pieces you receive fro…" - Shay Sattari Kocar
7
"through"
5 negative reviews mention this · 14% of all complaints
★★★★★ "I quit this game once before for over a year bc the chain of merges needed to fulfill orders had become ridiculously long. It still is! Sometimes, I need to go through my 100 plays to get only one fulfilled order. The pieces you receive fro…" - Shay Sattari Kocar
8
"spend"
5 negative reviews mention this · 14% of all complaints
★★★★★ "Somewhat enjoyable...but the coins? I have 1.5m coins collected through play and they aren't used for anything. Cant spend them, cant use them to unlock anything, cant use them to upgrade the island, completely pointless." - Dominique Dyer
9
"level"
5 negative reviews mention this · 14% of all complaints
★★★★★ "the storyline and game are fun, but after level 20 you can play for approximately 5 minutes every 4 hours without buying energy which gets old and makes avid players less interested in the story." - Roxi Nevin
10
"wasn"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I payed for gems twice and got debited from my bank but I didn't receive the purchase. The first transaction was refunded but the second one wasn't I've talked to customer service and they keep asking for a screenshot of an email from Googl…" - Bebeteidoh Paula young
11
"complete"
4 negative reviews mention this · 11% of all complaints
★★★★★ "Good game but the higher you go the harder the orders to complete. The generators run out of energy fast." - Kimberly Blake
12
"games"
4 negative reviews mention this · 11% of all complaints
★★★★★ "not the game in the ad. It's getting really old all these games and false advertising. deleting." - Verna Thompson
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I quit this game once before for over a year bc the chain of merges needed to fulfill orders had become ridiculously long. It still is! Sometimes, I need to go through my 100 plays to get only one fulfilled order. The pieces you receive from a producer diminish significantly when you actually need them, and instead you receive its other pieces you received very few of before. In the past, a purchase would give several hours of play time versus 1.5hrs now. So close to delete the app for good.
I payed for gems twice and got debited from my bank but I didn't receive the purchase. The first transaction was refunded but the second one wasn't I've talked to customer service and they keep asking for a screenshot of an email from Google but I've never gotten any email at all from Google for all my past transactions now I'm really frustrated because the customer service doesn't even let you tell it what you really want
unauthorised payments, refused refund.
the ad is nothing like the game just frauds
more power consumption.
why it always updating ever day/week can you please update atleast once a month
i left the game yesterday with over 700 energy. today its gone. please return it
not the game in the ad. It's getting really old all these games and false advertising. deleting.
its nothing like it says in the ad
not like the ads - completely different storyline. the ad even said "you know those games where the mother and daughter are in the blizzard but when you download the game it's nothing like the ad? this game is not like that!" she didn't even have a daughter in the game when I started!! the ad said it wasn't a lie and it was a lie!
not working today
why it's hard for you to make the game as same as in the advertisment?! I wanted to install what I watched .... this is cheating!
while its free to download, definitely turns into a pay to play type game compared to their other ones. Takes days to complete orders unless you buy more energy. while i enjoy these types of games this one isn't great. pretty unenjoyable when you can't progress cause you can't fill orders cause it take hundreds of energies because a lot of the generators send out 2 items but will have a higher percentage of sending out the item you dont need.
Everything was fine until you split the products again so that we can use more money to merge items. why did you do that?
BAD BAD BAD
honestly this game is annoying, cause tell me why you have an object that produces two or more items and it only produces the second one once in a blue moon. like I could finish my whole energy and not get it especially if it's what I need honestly this game devs are just greedy and want to make me pay for energy. honestly if you haven't played this game before just don't bother and the funny thing is it's ok in the first few levels but after that just very slow and frustrating
gettinh bored cause you make this hard when i recieve the high level. gonna unnistal this, cause why not? this is game is kinda terrible tho.
the game requires a ridiculous amount of energy to build, for example the pool chairs which the give you a few pool toys would take all your energy and then some. it wasn't well thought out. pass on this game
I purchased an item it wasn't delivered neither was my money refunded 😡😡
Items require way too much energy to make. Rewards are insufficient, even for paying players. Not worth it.
it's good but most of the time the game just stop pls fix this
I used to play this and gossip harbour every day but the further you get the harder it is to win anything. They leave you no choice to spend money which I won't do. It used to be a fun game but now just money greedy. Energy lasts like 1 minute and then you can't play anymore.
same maker as Gossip Harbor. same reply "We are sorry you feel this way, the game is meant to enjoy for free..." do not spend! there is never a win point! only play if you don't plan in spending!
EDIT 2: WHAT THE ???? how many in game pop-ups for mini games do you need? quit treating players like they're stupid. players like me have been playing this damn game for over a year. I don't need your stupid little "tutorial " here's an idea.... ONCE A PLAYER REACHES A CERTAIN LEVEL THEY DON'T NEED TO BE TAUGHT ANYMORE!!!!!
I used to love this game but the update made it so much more time consuming in a not fun way we cant even make it half way with spending all my energy and its just boring, the previous version was fun where you add stuff together and you get items out of a maxed item but this is just trash, I used to spend hours on here but playing it now? I think I will just delete it bwcuase its so disappointing everytime I play.
Good game but the higher you go the harder the orders to complete. The generators run out of energy fast.
Somewhat enjoyable...but the coins? I have 1.5m coins collected through play and they aren't used for anything. Cant spend them, cant use them to unlock anything, cant use them to upgrade the island, completely pointless.
you said we can download without Data, but the one I'm downloading is using data , I want free download ,I need feedback and download for free, right now. thanks the game is eating my data, you said download for free, but my own is using data
Have to click through multiple things before being able to play each time you open the game. It's so frustrating.
the storyline and game are fun, but after level 20 you can play for approximately 5 minutes every 4 hours without buying energy which gets old and makes avid players less interested in the story.
The Wishing on a Star event is bugged. I have tons of useless items from older generators lying on my board, but the game ignores them and keeps asking for rare secondary or high-level items that I actually need to complete current orders ! Worse, it regularly gives me items that I already have! The scarce energy is really annoying as well. "Microfun limited" really describes the experience 😑
The game is relaxing and a good way to kill time, at least for a few minutes. Once you reach higher levels, game progression slows significantly as orders require more items to merge and you burn through energy quickly. Unless you want to pay money, it's difficult to complete events before time runs out as you're stuck waiting for your energy to refill. It would be nice if you could increase max energy as you level up, I think it would make the game more enjoyable in the long run.
I was enjoying this app until it crashed before even opening several times. did everything, restart tablet, clear cache, uninstalled & reinstalled. but nope issue continued. no updates noted in the Play Store to update app. uninstalled.
When I started playing this game I enjoyed it. But as time has gone by I've noticed that there's seems to be something wrong with the code because every time you need a piece it never generates until you spend like a hundred points. This is ridiculous and infuriating.
The amount of pop-ups that bombard you everything you open the app makes me not want to play this game... You have to get through so many adds for in app purchases that by the time I get to actually play the game I am irritated... Not what I am looking for when I am trying to relax, ugh..
Sentiment summary
90%
Positive (4-5★)
3%
Neutral (3★)
8%
Negative (1-2★)