Review Insights · Google Play
Send fax with WiseFax
Vanaia LLC · 140 ratings · ★ 3.7
3.7
★★★★★
140 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"send"
5 negative reviews mention this · 33% of all complaints
★★★★★ "Simply doesn't work. After downloading the app and clicking on 'Send' nothing happens." - Oliver Widengren
2
"page"
3 negative reviews mention this · 20% of all complaints
★★★★★ "Bait and switch, a carny game; the house never loses. It's a $1 a fax. 1 token = $1. A 34-page fax costs $34, even after you pay for the subscription. They cleverly showcased 300 pages per month, but it's only for incoming faxes. There is n…" - Kel (Ina)
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Simply doesn't work. After downloading the app and clicking on 'Send' nothing happens.
Version 2.0.12 just buffers in my new Galaxy running Android 14 (although said to be compatible). I have the same version on a OnePlus device running android 12. Wise came out 2017. I just found a newer & cheaper fax app.
Bait and switch, a carny game; the house never loses. It's a $1 a fax. 1 token = $1. A 34-page fax costs $34, even after you pay for the subscription. They cleverly showcased 300 pages per month, but it's only for incoming faxes. There is no mention on the subscription page the cost of tokens per page. I want a refund! Toucan Fax was less and they actually worked.
Very expensive to use
Worse app for fax which I use it is worse app don't download this app. If you trust me. I have already wasted my 6.0 MB of data of downloading it. So, don't download this useless app.
They took my money but don't let me send the fax! No customer service. Avoid!
ripped off had to pay 3 times to send a 12 page fax don't use it unless u wanna spend at least 30$
Google says not to trust this app. When signing up for an account it gives you option of GOOGLE, FACEBOOK, MICROSOFT. However, it doesn't bring up the accounts you are currently using on your, instead it throws up a a "sign in page" which requires you to input your e-mail address a d the password. Google suggested not to trust the app. I am highly suspicious of this app as it's most probably collecting your email and it's corresponding password. Feel sorry for all the people who signed up!
Tried your fax service. Did not work. I would like a refund please. I did get a conformation email saying it was delivered. And Yes the fax number was correct. As apps go was very easy to use. Plus I have issue also with another phone attaching itself to my phone. I had to remove the unknown phone from my access list.
👎👎👎👎👎👎👎 no security not safe
You think im paying 1pound to send 1 fax no thanks
Why i can't send my fax? But it's already charge my credit card!
It was good... til it required money to use it... UNINSTALED
I got this on my laptop, and I had to get a subscription for 8.00. And went I went to use it I was informed that the fax would cost me a token. So I was charged a subscription plus now I als had to pay with tokens. All this is sketchy to me
Need to improve storing of sent faxes..!
Sentiment summary
66%
Positive (4-5★)
3%
Neutral (3★)
31%
Negative (1-2★)