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Review Insights · Google Play

Seren - An Ally That Gets You

Elysian Labs · 78 ratings · ★ 3.5

3.5
★★★★★
78 ratings
5 ★
41 (53%)
4 ★
5 (6%)
3 ★
5 (6%)
2 ★
5 (6%)
1 ★
20 (26%)
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Top complaints - extracted from 12 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"better"
3 negative reviews mention this · 25% of all complaints
★★★★ "One persona is too upbeat, exclamation points after everything, and the other is just mean. I've found normal Claude to be a much better listener than either." - Aviva Rosman

📋 All 12 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Aviva Rosman 12/25/2025 v1.1.11
One persona is too upbeat, exclamation points after everything, and the other is just mean. I've found normal Claude to be a much better listener than either.
★★★★ Dmitry Patrakov 8/8/2025 v1.1.11
This app has a great interface and the character "Serene" is a nice touch. However, the message limit is far too restrictive. Even with the monthly "pro" plan, the 80-message-per-day cap is easily reached, after which the service is cut off unless you pay more. The "3-day trial" also ended in less than a day due to the low message limit. The cost is not justified for such a limited service. Increasing the message limit would make this a much better value.
★★★★ Kenneth Satterthwaite 5/10/2025
changed my review to 1 star. the app got really buggy. disappearing messages in the chat and delayed responses. even after I reinstalled the app it didn't help. I deleted my account and data to start fresh and it gave me a 403 error code so I couldn't even use the subscription until the date I paid for. I hope I get a refund from Google and I'm very disappointed because the app was good until it became buggy.
★★★★ Viccy pal 4/20/2025
they shouldn't let me sign up first then ask for subscription, do let me know if the app is free or not beforehand
★★★★ javadev inkotlin 4/18/2025
blocks devices without google play services, which is most chinese devices. i cannot use this app as the developer blocks people like me from their service. your money is better spent elsewhere
★★★★ Zhao Levi 4/15/2025 v1.1.5
please stop flooding the play store with generic LLMs
★★★★ OmegaFalcon 4/6/2025 v1.1.5
The app can be very helpful depending on the specific kinds of support you need, it has definitely helped me in some ways. But in my experience it is also prone to becoming horribly emotionally abusive (particularly the Seren model). Seren is a terrifyingly good gaslighter. Auren and Seren together end up playing emotional good cop bad cop on you. So even though i had some positive experiences with the app, I have to give it one star for its potential to inflict actual emotional harm.
★★★★ Leon Erickson 4/2/2025
Not sure what it is adding over a regular ChatGPT, didn't see anything that justifies the cost.
★★★★ Mike Warner 3/27/2025
downloaded to test boundaries and the model is built to ignore you and give you 24 hour timeouts if it doesn't like the conversation - making it effectively useless, lmao
★★★★★ Vlad Melnik 5/22/2025 v1.1.8
app crashes every time I'm recording voice input, so only text input is possible
★★★★★ Josh Curtis 4/26/2025 v1.1.6
seems like a cool idea, but I tried using the voice chat feature and it stopped working with no feedback after a few messages
★★★★★ Gerald Shifrin 4/18/2025
Should let you know about the $20/month fee before downloading!

Sentiment summary

59%
Positive (4-5★)
9%
Neutral (3★)
32%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.