Review Insights · Google Play
Shaadi.com Indian Matrimony
People Interactive · 449,799 ratings · ★ 4.1
4.1
★★★★★
449,799 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"profile"
8 negative reviews mention this · 28% of all complaints
★★★★★ "After the latest update the app is not working smoothly.The filters are also not opening.The profiles are constantly loading.Mostly it's a blank white screen trying to load profiles." - Aniket Rokade
2
"fake"
7 negative reviews mention this · 24% of all complaints
★★★★★ "leave the application ui and experience. I want to say this application data is a scam..fake profiles are there please don't fall for that..just stay safe from subscriptions and memberships." - Pranav Joshi
3
"membership"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Very Bad Services, Charging 25k For VIP Membership & Not Showing The Recommended Matches . Fraud App Don't Trust" - Neeta Kuppili
4
"matches"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Very Bad Services, Charging 25k For VIP Membership & Not Showing The Recommended Matches . Fraud App Don't Trust" - Neeta Kuppili
5
"fraud"
4 negative reviews mention this · 14% of all complaints
★★★★★ "Very Bad Services, Charging 25k For VIP Membership & Not Showing The Recommended Matches . Fraud App Don't Trust" - Neeta Kuppili
6
"call"
4 negative reviews mention this · 14% of all complaints
★★★★★ "worst experience koi bhi mtt download kro jb tk inka subscription na lo din m hazar baar call krenge jb le lo uske baad koi help nhi krte request kro phle to samne wale ko usme bhi wo decline kr deta kis baat ka subscription phir jyadatar a…" - Ram naresh Tripathi
7
"scam"
3 negative reviews mention this · 10% of all complaints
★★★★★ "it's a scam pretty much. when I couldn't find anyone compatible after taking a 6month premium membership. they asked for id. which I provided promptly and now my account is under review lol." - Mukund Ranjan
8
"premium"
3 negative reviews mention this · 10% of all complaints
★★★★★ "it's a scam pretty much. when I couldn't find anyone compatible after taking a 6month premium membership. they asked for id. which I provided promptly and now my account is under review lol." - Mukund Ranjan
9
"premium membership"
3 negative reviews mention this · 10% of all complaints
★★★★★ "it's a scam pretty much. when I couldn't find anyone compatible after taking a 6month premium membership. they asked for id. which I provided promptly and now my account is under review lol." - Mukund Ranjan
10
"working"
3 negative reviews mention this · 10% of all complaints
★★★★★ "After the latest update the app is not working smoothly.The filters are also not opening.The profiles are constantly loading.Mostly it's a blank white screen trying to load profiles." - Aniket Rokade
11
"profiles"
3 negative reviews mention this · 10% of all complaints
★★★★★ "After the latest update the app is not working smoothly.The filters are also not opening.The profiles are constantly loading.Mostly it's a blank white screen trying to load profiles." - Aniket Rokade
12
"experience"
3 negative reviews mention this · 10% of all complaints
★★★★★ "Very Bad Experience For A Long Time Of 3/4Years,! Got No Result,! From A Single Profile, One Who Approach You,!? When You Have Charged For A Premium Membership, Almost Every Time No One Is Actually Seems To Talk With Responsibility.Only The…" - Ajit K. Singh
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Very Bad Services, Charging 25k For VIP Membership & Not Showing The Recommended Matches . Fraud App Don't Trust
it's a scam pretty much. when I couldn't find anyone compatible after taking a 6month premium membership. they asked for id. which I provided promptly and now my account is under review lol.
ver bed
Shaadi App is not at all working.
site always hang , and if i want to enter state and city , i am unable to enter , even i have flagship phone
Very Bad Experience For A Long Time Of 3/4Years,! Got No Result,! From A Single Profile, One Who Approach You,!? When You Have Charged For A Premium Membership, Almost Every Time No One Is Actually Seems To Talk With Responsibility.Only They Occupied The Profile Window,!For Unnecessary,!!??😄😠‼️
leave the application ui and experience. I want to say this application data is a scam..fake profiles are there please don't fall for that..just stay safe from subscriptions and memberships.
worst app, because of fake advertisement
fraud app hai company fake profile bna kr dalti hai
kachra
App stopped working after it got updated
worst experience koi bhi mtt download kro jb tk inka subscription na lo din m hazar baar call krenge jb le lo uske baad koi help nhi krte request kro phle to samne wale ko usme bhi wo decline kr deta kis baat ka subscription phir jyadatar aise riste dikhte h jisme profile hi private kri hoti h koi bhi bilkul bhi install na kre na hi inka subscription le
You are fooling people, only after logging in we come to know that you people are talking about taking a subscription of 1 months, from where will a middle class person be able to pay so much money for it. it's totaly fraud and fake app 🤬🤬🤬 not helpfull
fake profile banakar request bhejte hain, taaki aap unse baat kar sako...aur baat tabhi hogi jab aap recharge karoge...ek bar recharge kar liya to wo apki profile ko band kar dete hain violence activity bata kar...fraud app.. don't pay
I have asked you to make a refund before the 30 days trial and have no response from you! Responded and refused to make a refund although I requested this Before the 30 days of supposedly a trial period. I didn't get my match and you are refusing the refund.
lot's of matches but fake never respond once lot's of fake phone number that fool you usless perineum all whatsapp number are fake all whatsapp number business account one day chat thn stop responding ur massage
They changed my "about" according to them, like they are the one that need matches not me.
i would have given half, they call you after completing the profile, for upgrade plan, if you don't upgrade and want to use for free only, they block your profile
it's a bakwas aap it will ask money from you to upgrade and otherwise u can't use this aap u can only scroll. and they will also call u again and again for payment
it's very very very bad 😔
Simply a scam running in the name of Matrimony App. Fake profiles all over. Even after setting strict filters, not a single matching profile can be found. Everybody is just casually scrolling through profiles like instagram. No profile views even after so many changes. Beware of the subscription scam.
without recharge bat nahi ho pati hai to premimum kyo lu yadi samane vala pssand kare to number share karane ke liye premimum lagao.
This app is not suitable matches provide. This app is earning money by different schemes.
worst app worst service worst costumer service they call you so many time when when I told you give me some time to discussed they removed the offer I personally recommend don't use this app ...its about your life question don't show full profile photos
Absolutely rubbish app and process, deleted the profile for no reason.
bakbaas hai mkc app ki
After the latest update the app is not working smoothly.The filters are also not opening.The profiles are constantly loading.Mostly it's a blank white screen trying to load profiles.
not happy with the app is main o much slow
the app stopped functioning the moment I bought the premium membership. it takes more then 10-20 sends for the splash/boot screen to go away, the premium page never opens and once the app loads it crashes after 20 seconds probably because of ANR signal. one thing for the devs I have very low storage space on my device maybe that's what's crashing the app please see if you're handling all the storage related exceptions well. Giving 2 stars mainly because I'm a dev too and i understand
Sentiment summary
77%
Positive (4-5★)
2%
Neutral (3★)
21%
Negative (1-2★)