Review Insights · Google Play
Shaadi.com: NRI Matrimony
People Interactive · 460,313 ratings · ★ 4.2
4.2
★★★★★
460,313 ratings
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Top complaints - extracted from 28 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"money"
8 negative reviews mention this · 29% of all complaints
★★★★★ "don't waste your money and time genuine review" - MOHIT SINGH
2
"profile"
7 negative reviews mention this · 25% of all complaints
★★★★★ "never install this app, these edyots gathering our data and selling to brokers. today I installed this created profile and after few times receiving calls from brokers apko shadi karni hai? will help you i asked: From where you got my numbe…" - Village Life
3
"anyone"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Terrible & Useless One can't read any message from a single person, if you haven't invested money. I mean this is basically an atrocity. I haven't seen a single app that operates in this absurd manner. Extremely poor and useless. Why would …" - Anshul Dixit
4
"chat"
3 negative reviews mention this · 11% of all complaints
★★★★★ "kyaa free chat free chatt karke msg spam karte rehtey ho. Paisa dekar bhi koi dhang kaa match nhi hai. verification & success rate. I am very disappointed" - Deepak Saini
5
"match"
3 negative reviews mention this · 11% of all complaints
★★★★★ "kyaa free chat free chatt karke msg spam karte rehtey ho. Paisa dekar bhi koi dhang kaa match nhi hai. verification & success rate. I am very disappointed" - Deepak Saini
6
"service"
3 negative reviews mention this · 11% of all complaints
★★★★★ "Terrible experience. I wouldn't recommend this app to anyone. The company makes false promises and once you take the service then they stop answering your phones and messages. I want to report Salman, Arbaz and Kaustubh. If they are calling…" - Vandana Joshi
7
"opening"
3 negative reviews mention this · 11% of all complaints
★★★★★ "profile is opening without clicking, when swiping down to the next profile... in the latest update." - Sarthak c
📋 All 28 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
don't waste your money and time genuine review
Terrible & Useless One can't read any message from a single person, if you haven't invested money. I mean this is basically an atrocity. I haven't seen a single app that operates in this absurd manner. Extremely poor and useless. Why would anyone invest money, just to see a simple greeting from the other end?
bekar hai
app not good to much option 😕
This platform is fake. They have staff members who stay online on the platform day and night, accepting random people. If you simply send a "Hi," someone will immediately appear online, but they never reply. It's all just a money-making scam. You won't find anyone genuine here. Even the women who share their phone numbers usually say things like, "I'm not allowed to meet anyone," "I'm not married," or "I want to become financially independent before anything else." They keep giving excuses like
never install this app, these edyots gathering our data and selling to brokers. today I installed this created profile and after few times receiving calls from brokers apko shadi karni hai? will help you i asked: From where you got my number then she started harrassing me its fraud. filled complaint against it due to mental harrasment. uninstalled instantly. be careful 🙏🏻 your data you information is more important for peaceful life also these all positive reviews are fake
very nice app
kyaa free chat free chatt karke msg spam karte rehtey ho. Paisa dekar bhi koi dhang kaa match nhi hai. verification & success rate. I am very disappointed
no one person attends the call , I have been trying since morning
Didn't find any relevant profile for my son since 3 years
Terrible experience. I wouldn't recommend this app to anyone. The company makes false promises and once you take the service then they stop answering your phones and messages. I want to report Salman, Arbaz and Kaustubh. If they are calling to advertise that everyone love their and give them a chance they are full of lies. Do not accept the offer. I accepted it and now I'm regretting it that I shouldn't have trusted Salman.
profile is opening without clicking, when swiping down to the next profile... in the latest update.
bad
Just money minters no real values for price you pay
No msg is free here, only poking msg to create interest is free. If you get premium membership and your preference matches don't get it, you never contact them.
very bad service especially VIP service they took money and doing nothing..very disgusting
very poor experience... no relevabt matches .. if you get match they don't talk
App is not good
Worst of the worst app.. Don't tell you about the features of the subscription before purchasing. After purchasing didn't show a single profile according to the partner preference then tell us that we have many many profiles but for that you have to purchase the VVIP package....just like Multi level marketing scam.
it is not opening the app showing that verify your profile.i done many variations but no use it's not opening could you please solve the problem
Worst customer support team. Don't waste your money.
view & edit profile entiarly non usable after latest update.
one of the worst App I have ever seen for Match making. and dont fall for the money back guarantee or the support. I asked for refund after so many bous profiles and Customer service closed the chat telling me no refund without even chatting much. I will be contacting my credit card company for the refund.
This is a totally useless app; nobody should use it. They ask for money for everything-seriously, how many people have you taken money from, and are they actually happy?
decent h
what about the bug now? when is it gonna get fixed?
1. There is no option to hide the profile w/o opening the profile!! 2. If a profile is hidden by mistake then there is no undo option or unhide the profile option. 3. There should be a hide button separate not inside menu icon. This is a basic expectation. Other matrimony sites already have this sense. Don't be narrow minded with your own style as this will help me and other users too to use this app smoothly. Other improvements I can suggest but I just want these 3 points first.
chat karne ke pese mangta he😭
Sentiment summary
79%
Positive (4-5★)
3%
Neutral (3★)
18%
Negative (1-2★)