Review Insights · Google Play
ShortMax - Short Dramas & TV
SHORTMAX LIMITED · 1,821,610 ratings · ★ 4.3
4.3
★★★★★
1,821,610 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
10 negative reviews mention this · 29% of all complaints
★★★★★ "NOT FREE total waste of time and space" - Melissa Cuadra
2
"subscription"
6 negative reviews mention this · 17% of all complaints
★★★★★ "DO NOT USE THIS APP! You have to cancel your card to cancel the subscription! complete rip off!!! NO other way to do it!!!!!" - Paula Burger
3
"episodes"
5 negative reviews mention this · 14% of all complaints
★★★★★ "why are the episodes locked when you said download and watch for free, this is false marketing." - Thuli Maseko
4
"cancel"
4 negative reviews mention this · 11% of all complaints
★★★★★ "DO NOT USE THIS APP! You have to cancel your card to cancel the subscription! complete rip off!!! NO other way to do it!!!!!" - Paula Burger
5
"watch"
4 negative reviews mention this · 11% of all complaints
★★★★★ "not recommended apps..every watch you need watch ads to continue the story..WASTE TIME 😡" - Never Giveup
6
"download"
4 negative reviews mention this · 11% of all complaints
★★★★★ "why are the episodes locked when you said download and watch for free, this is false marketing." - Thuli Maseko
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
DO NOT USE THIS APP! You have to cancel your card to cancel the subscription! complete rip off!!! NO other way to do it!!!!!
not recommended apps..every watch you need watch ads to continue the story..WASTE TIME 😡
very disappointing
always so expensive its cheaper too pay for the theater
Don't do it because you can't cancel it. They've been taking $9.99 off my credit card for 6 months and I can't cancel it. Don't believe me, do a quick google. Research on thousands of people having the same complaint. There are about ten Reddit forms of people trying to figure out how to cancel it.
using illegal cookies. in EU, an "accept all" button but no "reject all" button violate the GDPR.
gk ad yg tuntas...
Nothing is free
This is a fraud, they've keep charging me after I canceled my subscription, don't subscribe,they are a scam
Bonus rewards deducted on their own. No new episode was purchased still the bonus is always less than the previous time.
this app is disgusting
no good,asking money.uninstall you
My Shortmax subscription is to end tomorrow and I unsubscribed today yet you guys still debited me just now ,WHY? PLS I NEED A REFUND
this app sucks if you want a real short drama app download ReelShort. if you pay for the subscription on reelshort you can cancel anytime it's got some of the same actors and it's got free shows like reeltalk where the actors talk about the shorts that they're in. it even gives the actors and actresses names and you can follow them on the app if they have any new dramas.
after watching ads, the serious refuse to continue and it freezes your phone when you refuse to download an app suggested
scammed back to back charge on my account after I cancelled. everyday they have taken payment to point I am now closing my BANK ACCOUNT. the subscription was cancelled......
paid for a week and basically cancelled the same day. my problem is that every single story seems to be between 17 and maybe 36 episodes. these stories and not complete. I haven't watched 1 complete story and I'm up to number 4. one of them stopped literally mid sentence I won't be watching after my week is up. truly disappointed.
They need to refund me my money 🤬🤬🤬🤬🤬🤬🤬
good
gud
lots of ads and not free!!!
it's awful have to pay for the episodes. I don't call that free.
who the hell is crazy to put thousands on your short story when there is free nicer story! if you could just let them watch for free then they wont uninstall your app! the same store frim the ither free apps so all they do is to install the other app that has the same story as yours!
worthless scared and useless
bro im just trying to watch episodes but then it says pay 21 dollars for a episode what??
bad mistakex.. I downloaded this app and canceled it out an they continued taking money off my card.. I sent them multiple messages for which they said they couldn't find that account.. ut they sure can find my money to charge me. I wouldn't advise anyone using them smh
i hate this u need to play for next episodes
too expensive every episode
waste of a download. says free then its one set of subscrib
NOT FREE total waste of time and space
why are the episodes locked when you said download and watch for free, this is false marketing.
it said free now I gotta pay smh
After reading the reviews from those who have downloaded this app 👍, especially on their inability to cancel their subscription and lies about free 24-hours viewing, I see no need downloading this app.
like it
Naw, nothing is frer
Sentiment summary
82%
Positive (4-5★)
6%
Neutral (3★)
11%
Negative (1-2★)