Review Insights · Google Play
SIG CONNECT
Sig Sauer Application Development · 142 ratings · ★ 4.4
4.4
★★★★★
142 ratings
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Top complaints - extracted from 21 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
6 negative reviews mention this · 29% of all complaints
★★★★★ "I signed up, paid my money, had discount for 6 months, then it ended. No one at Sig can tell me why it ended after six months when i paid for an annual subscription. tried to find resolution through multiple phone calls and emails. Big fat …" - LilTrouble Fishing
2
"annual"
5 negative reviews mention this · 24% of all complaints
★★★★★ "I signed up, paid my money, had discount for 6 months, then it ended. No one at Sig can tell me why it ended after six months when i paid for an annual subscription. tried to find resolution through multiple phone calls and emails. Big fat …" - LilTrouble Fishing
3
"phone"
5 negative reviews mention this · 24% of all complaints
★★★★★ "I signed up, paid my money, had discount for 6 months, then it ended. No one at Sig can tell me why it ended after six months when i paid for an annual subscription. tried to find resolution through multiple phone calls and emails. Big fat …" - LilTrouble Fishing
4
"money"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I signed up, paid my money, had discount for 6 months, then it ended. No one at Sig can tell me why it ended after six months when i paid for an annual subscription. tried to find resolution through multiple phone calls and emails. Big fat …" - LilTrouble Fishing
5
"discount"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I signed up, paid my money, had discount for 6 months, then it ended. No one at Sig can tell me why it ended after six months when i paid for an annual subscription. tried to find resolution through multiple phone calls and emails. Big fat …" - LilTrouble Fishing
6
"annual subscription"
3 negative reviews mention this · 14% of all complaints
★★★★★ "I signed up, paid my money, had discount for 6 months, then it ended. No one at Sig can tell me why it ended after six months when i paid for an annual subscription. tried to find resolution through multiple phone calls and emails. Big fat …" - LilTrouble Fishing
7
"doesn"
3 negative reviews mention this · 14% of all complaints
★★★★★ "requires setting up a Sig account. nope not giving Sig my info. An account shouldn't be required. I bought the damned optic that doesn't hold zero already you don't need my info too. selling the optic and never buying anything Sig again." - Troy Leonard
8
"anything"
3 negative reviews mention this · 14% of all complaints
★★★★★ "requires setting up a Sig account. nope not giving Sig my info. An account shouldn't be required. I bought the damned optic that doesn't hold zero already you don't need my info too. selling the optic and never buying anything Sig again." - Troy Leonard
9
"into"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Call Sign? Really? I can't sign into the app unless I create a call sign. That is STUPID! I don't want to play operator." - Waff Prop
10
"target"
3 negative reviews mention this · 14% of all complaints
★★★★★ "OHD doesn't work at all. Bought the annual subscription and the recommended tripod, set my Samsung S25 up and it can find and lock onto the target, but it's obviously not using the telephoto lens on the phone as the live target view is very…" - Tom Beauchamp
11
"free"
3 negative reviews mention this · 14% of all complaints
★★★★★ "pound sand beta testers. Got this app to use the discount at sig shop. Got the free 30 day trial. 30 day doesn't include the discount. Attempted to switch over to the annual subscription but the app won't let me. called sig customer service…" - Alex r
12
"feature"
3 negative reviews mention this · 14% of all complaints
★★★★★ "they need to add a negligent discharge mode where the app can pick up when your p320 goes off by itself in your holster or bag. until then, 2/5 stars. Can't reply so I'll edit. Those p320 negligent discharges usually don't miss. so it's goo…" - jason calvert
📋 All 21 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I signed up, paid my money, had discount for 6 months, then it ended. No one at Sig can tell me why it ended after six months when i paid for an annual subscription. tried to find resolution through multiple phone calls and emails. Big fat nothing burger. Not worth it if you are thinking you will get cake in return on clothing, accessories, parts, training equipment, etc.
my experience is bad weather yet
Cant subscribe to the annual service for the discount, the app and subscription is completely useless since we can't use it for what its for.
requires setting up a Sig account. nope not giving Sig my info. An account shouldn't be required. I bought the damned optic that doesn't hold zero already you don't need my info too. selling the optic and never buying anything Sig again.
the app will not let me chanhe my subscription. I tried to csncel
OHD doesn't work at all. Bought the annual subscription and the recommended tripod, set my Samsung S25 up and it can find and lock onto the target, but it's obviously not using the telephoto lens on the phone as the live target view is very blurry. Since it's so blurry, it doesn't register any shots on target. Tried from 7, 15, and 25 yards, no difference. Sig needs to put a lot more work into this before charging customers for it. Very disappointing!
pound sand beta testers. Got this app to use the discount at sig shop. Got the free 30 day trial. 30 day doesn't include the discount. Attempted to switch over to the annual subscription but the app won't let me. called sig customer service three times and emailed once, they just told me they can't do anything.
Printed the targets. 7 yards. Phone on a tripod. 10 round mag. App counts 15 shots. * Setup: The smart alignment feature makes lining up the target feel like the phone is drunk and the App really prefers to line up on random holes in the used backing cardboard next to the target than the 4 dots on white paper. * Use: The first few shots seemed impressive but then it doubled up shots I'd already done. Shot 7 was counted as 10... Also, 37 min of use took 30% of my battery.
Why won't your app update?
Would be a good app if there was any disclosure that they wanted you to pay to use OHD. Found this out after downloading, creating an account and opening OHD to see what it was about. Great bait and switch tactics!
Love Sig But this is a scam!! Told to download it for a contest & was just charged money & I haven't used the app & I didn't see anything in contest that said it cost money it probably was hidden somewhere but use caution I thought it was like most apps that have free parts & others you pay for. I didn't look at the app as I haven't gotten up to Sig yet. This is bs
you can't print your own targets, or your phone. I am disappointed with this app.
Marketing Team Failure. They send out an email campaign with near daily emails telling you to download and subscribe to enter a drawing for a new sig, but that feature is only on ios. Even the latest email says nothing about only iPhone, yet has a big image that links to the play store. I own six Sigs, this whole thing was a bad decision by marketing.
You need to open this up for people that don't have purses. What were you thinking iOS? Can't believe you would start with an Apple product. You definitely do not know your target audience
They run contests to get people to download the app and then just use it as a platform to upsell to pretty ridiculous premium annual memberships and $300 smart targets. Save yourself some time and use a free app and $20 laser cartridge for dry fire practice. No OHD support for non IOS.
I LOVE SIG!!!! I HATE the fact this is ONLY available for IOS systems. There are other phone manufactures and not everyone carries Apple junk. I'm tired of EVERY app developer focusing on Apple first. would give less than 1 star if I could!
Scammed into downloading. I downloaded and subscribed because I was told I needed to in order to qualify for the contest. To be fair I wanted to try this app. But I wouldn't have spent money if I knew IoS was the only thing supporting OHD atm. What a quick cash grab SIG.
OHD is not available, must buy and pay for equipment to use the other training option on top of pay for subscription.
There's no registration option. You put in your email and it makes you sign in. You can't sign in, until you register. Then you're frozen.
Call Sign? Really? I can't sign into the app unless I create a call sign. That is STUPID! I don't want to play operator.
they need to add a negligent discharge mode where the app can pick up when your p320 goes off by itself in your holster or bag. until then, 2/5 stars. Can't reply so I'll edit. Those p320 negligent discharges usually don't miss. so it's good to hear that your app can pick them up. Now add a feature that gives you a directory to your local femoral artery surgeons. So you know who to call when it happens. Dont forget, it ND's today. lol.
Sentiment summary
87%
Positive (4-5★)
3%
Neutral (3★)
10%
Negative (1-2★)