Review Insights · Google Play
SignNow: Sign & Fill PDF Docs
SignNow · 11,430 ratings · ★ 4.4
4.4
★★★★★
11,430 ratings
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Top complaints - extracted from 61 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"sign"
17 negative reviews mention this · 28% of all complaints
★★★★★ "I just want to get my signature, not pay for it." - Iron Teddybear
2
"download"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Paywall when you download, WASTE" - Ty Miller
3
"account"
9 negative reviews mention this · 15% of all complaints
★★★★★ "this app allows you to create an account and sign, but if you want a copy of what you've signed you have to pay. cant print, download, share without it. Dont let me go through the motions and then decide to charge!" - Edwina Rikyah
4
"subscription"
8 negative reviews mention this · 13% of all complaints
★★★★★ "bait and switch subscription fee" - Anjum F. Kaiser
5
"cancel"
8 negative reviews mention this · 13% of all complaints
★★★★★ "I would like to cancel. Please ignore the one star and cancel." - Sheri Himelstein
6
"money"
8 negative reviews mention this · 13% of all complaints
★★★★★ "I had to sign something for someone on this app and it automatically took out $104 I didn't want a subscription to it it automatically does it and it takes your money every month." - Penny Grimes
7
"free"
7 negative reviews mention this · 11% of all complaints
★★★★★ "$100. it's not free." - Evin Herzberg
📋 All 61 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
big fraud don't put any credit debit card details big cheater there is no unsubscirbe option in the website and very poor quality big frod they are charging me each and every month I have dispute all the transaction but still charging every month
I just want to get my signature, not pay for it.
$100. it's not free.
worst thing I've ever seen in my life
email verification required + Internet connection required.
bait and switch subscription fee
Hello, I am still waiting on a refund from either Google Play or the developer of this app. Can you please update me either by phone or email? That would help so that way more time does not go by and I miss the deadline for the refund. I sent out an email the day it happened April 30, 2026.
Paywall when you download, WASTE
trash app let's you upload and sign, but wants you to pay to move it out of the app. print, share, download, etc. trash
Useless. After filing in all fields and signed, the pdf is not accessible to save, share, download, copy, etc unless you pay for it. Uninstalled.
worst app
Hard to use, won't email, not very pleasant at all.
I would like to cancel. Please ignore the one star and cancel.
would give 0 stars if I could, can't do anything in this app without paying. Avoid!
Scammy. I downloaded this so that I could fill out a PDF. I spent the time to fill it out and then when you go to download it you have to upgrade to premium. What good is the free version????
Makes you subscribe
Not free scamm
Scam, can't even download a single page without paying $20.
Can't do anything without paying
Horrible dont recommend. Shady business practices. Don't say they make you purchase yearly subscription. I was sent a document to sign via signnow it make me sign up couldn't figure out how to cancel and they charged me $99. Not a fan
I did not sign up for this app and was automatically charged to my visa card and there is no phone number or email to contact them
another app that logs accessibility features behind the pay wall. Do not download.
this app is a total scam. DO NOT sign up for this app. They will be stopped from ripping people off. DO NOT SUBSCRIBE TO THESE SCAM ARTISTS!!
this app allows you to create an account and sign, but if you want a copy of what you've signed you have to pay. cant print, download, share without it. Dont let me go through the motions and then decide to charge!
wow .. need to sign one document requires a pay plan. they need this clear in the rescription
just wants you pay in app ....don't even waste your time
sucked. cost money. not worth it
I'm unable to cancel my subscription in.It's going to overdraft my account
not good
would be below but not avail. I was asked to use this program to sign VA related papers, and I was billed 100 dollars with no refund available. However, the app notes they don't refund fees but they have a refund contact avail in the fine print do not use.
terrible, I canceled my free trial before it was over and they took almost $50 from me later that day, how do I get my money back?
WORST APP! AFTER SPENDING ONE HOUR FILLING OUT THE FORM, IT WAS SAVED WITHOUT THE INFORMATION I FILLED OUT!!!
can't cancel smh i will be calling my bank
charges monthly subscription to edit PDFs
hello i need a refund from your app..
Templates don't work. Pretty unbelievable that you can't sign templates. To me it completely defeats the point of the whole thing.
Demands creation of account for some reason do not use
not free
be ready for them to charge you out of the blue just a couple days after you get the app going for the whole year and then to not want to reimburse you even though they didn't wait a month to charge you and then to make it hell for you to try to in your user agreement
The advertising is so misleading, yes it said it was a free download but the minute you sign up you're forced to pay. Not free at all! When somebody asked in the comments is it free the answer came back yes - it's not!
scam app that tries to get you stuck paying it hundreds of dollars. save yourself the trouble.
very hard to use, tries to force subscription for one signature. ridiculous
well I won't say this apps is bad but I lost 104 € after cancelling my subscription and received an email confirmation that no further payment will be taken I used this app 1 day to see how it work and I regret for testing so frustrating 104 € is not a lot for them but for people who is in tight situations be careful and sure about the app very disappointed I have every detail ticket etc you both told me it not possible for a refund what should I do?
Lol. 😂 you have to make an account to use the app.
Useless. I completed the form 3 times (yes, all fields), and it will NOT recognize the doc as complete. Eventually I emailed the form to myself and printed a hard copy. Whether I tapped "Done" or "Complete," I got the same menu. I selected "Finished signing" or whatever and it just erases my form input. Also, typing in a date (eg. date of birth) that is too far past to be practical to select on the calendar was painful but I figured out how to get around glitches.
I will never forgive the corpos for making the simplest things a subscription service.
I want a refund
This app is a complete rip-off. My lawyer sent it to me to Sign a document and I was forced to sign up and then they charged me for a whole year of service for something I only used 1 time due to the fact that it was sent to me in this app!! im hoping customer service fixes it and it's not a scam because my bank account is now in overdraft!! DO NOT USE UNLESS YOU HAVE MONEY TO LOSE! AND THEY DIDN'T LEAVE ANYTHING AS FAR AS TO HOW TO CANCEL ! EXTREMELY MISLEADING APP
fraud. they took my money without me knowing i didnt subscribe and then i saw my bamk account it was subscribe annually
I have never used this app before and it took $150 from my bank account with out my knowledge or permission, i have no idea why nothing was explained to why i was charged such a huge amount! which means this app has literally taken food from my kids mouths untill they refund me. I do not advise anyone to download this app unless your rich and can afford such a ridiculous amount for no reason. very disapointed. this app has made my family home stressed. I have never used this app at all.
+ 11 more in the clipboard copy
Sentiment summary
84%
Positive (4-5★)
4%
Neutral (3★)
12%
Negative (1-2★)