Review Insights · Google Play
SimplyWise: Receipts, Expenses
SimplyWise · 10,880 ratings · ★ 4.7
4.7
★★★★★
10,880 ratings
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Top complaints - extracted from 13 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"receipts"
3 negative reviews mention this · 23% of all complaints
★★★★★ "App has been great but now that I purchased it I can no longer use it. I need this fixed because I need to log my receipts. Are there any humans I can speak to??" - Dan Stucke
2
"trying"
3 negative reviews mention this · 23% of all complaints
★★★★★ "I have just spent 10 minutes trying to connect my PayPal and my Amazon and the app just keeps crashing, then I have to resign into the app then it wants me to resign into Amazon then the app crashes again I don't have time for this." - T S
📋 All 13 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
terrible customer service... no way to cancel subscription. disputed with credit card
App has been great but now that I purchased it I can no longer use it. I need this fixed because I need to log my receipts. Are there any humans I can speak to??
scummy paywall
Right off the bat, they want my phone number and personal information. No way! Do better. There is no need for any of that
would let me sign up with a Google account.
I want the app canceled.You do not have authorization to charge my card
I have just spent 10 minutes trying to connect my PayPal and my Amazon and the app just keeps crashing, then I have to resign into the app then it wants me to resign into Amazon then the app crashes again I don't have time for this.
Advertised as being free, it's not.
This app does not work well with any Android phone, it sometimes crashes when trying to open, and takes a long time to load when it does open. I had a s24 ultra and it took forever to open I now have a s26 ultra and the same problem it opens fine on any Apple phone. I also couldn't transfer my yearly expenses using an Android phone I had to use a iPhone .
someone rated they used a free version for months but there is only a 7 day free version
had this app for a few years and every year I was able to retrieve all the receipts needed to file my taxes. this year it just lost all the data for 2025. literally just nothing for 2025 absolute zero! Do not rely on it ever! the subscription won't guarantee you'll have the data when needed. now I have to go through hell, trying to get at least anything for my tax filing. outrageous!
App needs so much improvement. Seems after I scan receipts it close/restart? And I have to select folder all over. Also it will not allow me to add/name a folder, be nice if customers are able to name set folders to keep track better
This COULD be a good app but, after my security software detected it has the ability to *READ MY EMAILS* I decided to uninstall it. WHY does this app need to read my emails?!?! I see no reason for this function and am not about to allow access to that. so, I, because I'm uncomfortable with that kind off access, my only solution was to uninstall it. Give up that access and perhaps I'll reconsider installing and using it.
Sentiment summary
94%
Positive (4-5★)
4%
Neutral (3★)
2%
Negative (1-2★)