Review Insights · Google Play
SkyShowtime: Movies & Series
SkyShowtime · 131,734 ratings · ★ 3.7
3.7
★★★★★
131,734 ratings
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Top complaints - extracted from 63 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"service"
8 negative reviews mention this · 13% of all complaints
★★★★★ "The app is bad the UX is not smooth. Also it prompted the app for this review which is weird for a paid streaming service. It does also not have the Nickelodeon classics." - Ivo de Ruever
2
"streaming"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Why not a simple "visit this website and enter this code to login" instead of the horrible login experience you have now. Terrible UX design to write anything with a TV remote-all other streaming platforms learned this by now. Then there is…" - Henrik P. Stougaard Nielsen
3
"work"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Horrible experience on sony 4k android tv despite the 5G network I use. It jams, it restarts by itself, subtitles disappear at times. I use the latest app available in Playstore." - Bogdan Munteanu
📋 All 63 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Horrible experience on sony 4k android tv despite the 5G network I use. It jams, it restarts by itself, subtitles disappear at times. I use the latest app available in Playstore.
its an ordinary trash that very often it cant stream saying it's on many devices while i am trying to stream from my phone to TV through WiFi, and connection and app are veery slow. Also they are changing policies very fast, i bought license and after few months they changed tiers adding additional tear for without adds... so I have to upgrade already paid license to newer... Will never renew existing one...
Why not a simple "visit this website and enter this code to login" instead of the horrible login experience you have now. Terrible UX design to write anything with a TV remote-all other streaming platforms learned this by now. Then there is also the English subtitles, which have a black background and follows neither my account settings nor Android TV subtitle settings. Just atrocious monotype font with black background. This is not the case in other subtitle languages. They look fine...
The app is bad the UX is not smooth. Also it prompted the app for this review which is weird for a paid streaming service. It does also not have the Nickelodeon classics.
No bulgarian subtitles or audio. I canceled my subsription. Sorry.
this streaming service is lacking way too many functions that users have grown accustomed to from other streaming services. I find new functions I'm missing here every single day, it really isn't worth the price. canceled subscription one day after signing up. two stars for content, changed to one for your reply! it's also outrageous that you force standard and premium subscribers to see your content ads without even the option to skip it. literally any other streaming service is better!!
No HDR on Google tv
subscriptions issues. no one to solve them
cant even see which shows they have without emptying your wallet thanks
android app is really bad
It is loading the app on my tv but not playing the movies gets a black screen
wish it had Xbox app
subtitle styling doesn't work on any of my Android devices
There is no option to change language to English in this app. Not talking about profile but rather the whole app's language. I'm going to unsubscribe.
Laggy, slow and crashing all the time. Download of offline movies is really slow and crashes if que is longer than 2 movies. Worst of the streaming apps.
keep crashing and drain battery phone.
bad
hopeless
You cant install on it
After so many months and update, you still can't view any shows or films without failing buffering, rusulting in stuttering. The only streaming service that does that. I pay for it, so fix it! (edit: are you seriously answering by directing me to customer service? Fix the app. you are making it worse with your standard replies)
does not work on Xiaomi TV. Still got charged, no refund. Awful customer service
Advertisements on a paying customer. Unacceptable! I have tried Netflix, HBO, Prime, you name it, but this is terrible
IN 2026 no HDR for customers with google tv. Episodes available much later in EU. What a joke
Bad app, lots of bugs, no english subtitles on foreign/Swedish films. No date when content is leaving. Very disappointing.
does not display picture on a tablet, only sound
still got adds even thought i bought without
don't work
Worst way to login on TV !
app freezes not useable
It doesn't won't to work on fire TV stick, even if I am located in Serbia.
It was a very unpleasant experience, it is not possible to change the language and instead of using the system one, the company thought it was a brilliant idea to use the IP address one, great job 👍. You lost a client and I will make sure no one that I know will have subscribe to this until this issue is fixed.
before open app no have to change selected language. im know english but ita work romana. apps can't ideas for system language.
The app on my Smart TV does not recognize my username and password. So I have to cast from my mobile app to the TV. Although most of the time the mobile app doesn't cast at all. In conclusion, both the mobile and the smart TV app are junk.
One of the worst in everything, titles and app . episodes in shows savailable 5-6 days after rls. Movies and show selctions terrible. only price is ok.
Just found out that paramount is removing star trek from Netflix to force people to subscribe to their service. Star trek. Well, that means I'm unsubscribing.
Cannot log in to an existing account. The app only wants me to create a new one. Absolute trash.
For sure the worst streaming service I have had.
very bad. doesn't work on my tablet, keeps saying no internet
Cannot cancel monthly payment inside the application it's really disappointing !!!! You have to go on the website to do so ! It should be added an option for inside the app.
no pc app
Fyi 5.1 DD is missing again. For example Tulsa king was available last week in DD 5.1.
the app is really bad ..
Crashes and restarts non-stop
With the new uppdate I cannot login on the app.
Awful interface. You cannot get rid of a title from the "continue watching " line!!!!
keeps crashing
I bought for the 2024 Black Friday a lifetime price for 4euros per month (premium service) and now they've canceled it because i didn't pay for a month. how is it a lifetime price if then you cancel it?
it keeps crashing.. sometimes I get random lines on the screen like green and white. right now it bugged again and I tried closing and reopening the app but it couldn't be opened and crashed instantly. I just uninstalled and reinstalled it and.. it crashed again + my phone just RESTARTED?! Now I had to download it again?! let's see if it will work this time..
Mobile app is not streaming.
Unable to watch anything, it is a scam.
+ 13 more in the clipboard copy
Sentiment summary
63%
Positive (4-5★)
6%
Neutral (3★)
31%
Negative (1-2★)