Review Insights · Google Play
Slack
SLACK TECHNOLOGIES L.L.C. · 200,635 ratings · ★ 4.6
4.6
★★★★★
200,635 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
6 negative reviews mention this · 27% of all complaints
★★★★★ "doesn't work, won't sign in with Gmail won't sign in with QR code no other way to get in other than going thru all the bull ish not about it." - kosK1D
2
"notifications"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Notifications are problematic. Have disabled all notifications. Have a gazillion comm apps. Channels constantly cause notifications. Have a huge amount of channels. Lots happening. Cannot enable just the channels I want. So I have disabled …" - Ari Lemmke
3
"channels"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Notifications are problematic. Have disabled all notifications. Have a gazillion comm apps. Channels constantly cause notifications. Have a huge amount of channels. Lots happening. Cannot enable just the channels I want. So I have disabled …" - Ari Lemmke
4
"cannot"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Notifications are problematic. Have disabled all notifications. Have a gazillion comm apps. Channels constantly cause notifications. Have a huge amount of channels. Lots happening. Cannot enable just the channels I want. So I have disabled …" - Ari Lemmke
5
"version"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Android version is a mess - terrible search, unreliable attachments and blank screen when swapping between conversations." - Scott Lewis
6
"wrong"
3 negative reviews mention this · 14% of all complaints
★★★★★ "wrong mic" - Claus Lohmar
7
"settings"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Navigating the app is super confusing and unintuitive. Notifications almost never work no matter what settings I apply to chats causing me to constantly miss really important messages. Another company I have uses Teams which also has a mass…" - Trollseidon
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
doesn't work, won't sign in with Gmail won't sign in with QR code no other way to get in other than going thru all the bull ish not about it.
Annoying Piece os S#it!
Notifications are problematic. Have disabled all notifications. Have a gazillion comm apps. Channels constantly cause notifications. Have a huge amount of channels. Lots happening. Cannot enable just the channels I want. So I have disabled ALL notifications. And people inform me using sms or Google Chat that I should check a message in Slack. And this is my work related... please invest coding for better notification setup: not all the stuff using one conf.
have to work here 0/10 wouldn't recommend
please include noise cancellation even using headphones we can hear all other noise surrounding
Android version is a mess - terrible search, unreliable attachments and blank screen when swapping between conversations.
This app is not compatible with my phone Redmi Note 5 pro. Also the Chrome version cannot be logged in without the app. So it's a deadlock for me. Either make app compatible with this phone. Or else provide login with email option in the web version of the site.
total chaos to install a calendar besides Google and Outlook. there's so much going on here: it's so hard to work with and figure out what's going on that my small team is frustrated. We have a paid version and I think the service and working with is like having two left thumbs. I see this for enterprise and large business; but not for a small team that needs a few features like a calendar besides Google and Outlook that allows one to see ahead of what's happening today.
Why can't I sort my channels in their categories by last accessed? I can do this on desktop. Mobile is supposed to be easier not harder.
wrong mic
Says password is wrong so I reset. Then says I tried too many times, try again later. I have work to do, get out of my way Slack.
Navigating the app is super confusing and unintuitive. Notifications almost never work no matter what settings I apply to chats causing me to constantly miss really important messages. Another company I have uses Teams which also has a massive list of issues but at least Teams is easy to navigate and gives me notifications.
Don't like it. I'm forced to use it. But if I had a choice I would delete it from my mobile.
sred dot notice won't go away, but can't find any remaining reason
too much bugs in recent updates
Notifications are not showing up at times. This has been ongoing for at least a week with others reporting the same issue online.
Are you ever going to fix the need to hit back twice all the time!!??!! Please fix this.
Logging of my account doesn't exist or is completely hidden. Logged on with the wrong account, now it takes me forever to find a log off. That is the first thing an app developer has to do, create basic login logout functionality. How can you miss that! Worst app I encountered this year.
lousy that channels cannot have caps. docs cannot open in native application
Glichy doesnt always show threads. Way too many quiet notification sounds. Way to many notification settings. poor layout.
slow and buggy
the settings are goofy and hard to figure out for pausing notifications something it automatically does that i dont want it to do
Sentiment summary
91%
Positive (4-5★)
3%
Neutral (3★)
7%
Negative (1-2★)