Review Insights · Google Play
Smart Print - Air Printer App
MAPLE LABS CO., LTD · 80,624 ratings · ★ 4.5
4.5
★★★★★
80,624 ratings
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Top complaints - extracted from 40 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"printer"
6 negative reviews mention this · 15% of all complaints
★★★★★ "It didn't do what I wanted, was a waste of money! Needed to scan 27 pages into 1 document. It wouldn't pickup that my printer was scanning at all. Uninstalled and cost me £3.79 for the privilege of half an hour of not being able to do what …" - Fay “Cheermum66” James
2
"subscription"
5 negative reviews mention this · 13% of all complaints
★★★★★ "Doesn't work without subscription" - Arsen Petroff
3
"waste"
4 negative reviews mention this · 10% of all complaints
★★★★★ "It didn't do what I wanted, was a waste of money! Needed to scan 27 pages into 1 document. It wouldn't pickup that my printer was scanning at all. Uninstalled and cost me £3.79 for the privilege of half an hour of not being able to do what …" - Fay “Cheermum66” James
4
"money"
4 negative reviews mention this · 10% of all complaints
★★★★★ "It didn't do what I wanted, was a waste of money! Needed to scan 27 pages into 1 document. It wouldn't pickup that my printer was scanning at all. Uninstalled and cost me £3.79 for the privilege of half an hour of not being able to do what …" - Fay “Cheermum66” James
5
"phone"
4 negative reviews mention this · 10% of all complaints
★★★★★ "Don't waste your money on something that I'm sure you can do on your phone without the app." - C Forcucci
6
"charged"
4 negative reviews mention this · 10% of all complaints
★★★★★ "I got charged for this and I never used it 🤬" - Lorie Mauser
📋 All 40 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
It didn't do what I wanted, was a waste of money! Needed to scan 27 pages into 1 document. It wouldn't pickup that my printer was scanning at all. Uninstalled and cost me £3.79 for the privilege of half an hour of not being able to do what I needed.
Doesn't work without subscription
nothing but problem
Installed. Saw WEEKLY subscription. Uninstallerd
caro demais, não vale. deveria custar 20 reais a licença lifetime
is not first time friendly usable
Don't waste your money on something that I'm sure you can do on your phone without the app.
ok
you finally offer me a free sign in but won't let me get past entering a credit card that I wont do
good
First of all I might have downloaded THIS app but NEVER opened it or used it AND THEN .. I received a notification from my bank stating that $$ had been withdrawn FOR WHAT ?? ((*N O T HAPPY*))
This app is very good. It was able to find my printer even if the printer is Off and unplugged. then it offered me the subscription price. I was amazed!
It wouldn't let me scan documents from my printer to my phone. Big Waste of $40.00 for somthing that doesn't work!
app is hopeless like the printer! what a waste of money printer jams when using Android print religiously, when you use the app it's cumbersome while trying to sell you a yearly subscription to use the printer.
WORTHLESS
won't hook up to my phone
horrible
should warn people that it requires payment to use
don't just don't - cannot use unless you pay
i cant continue to check the app as the rating keeps poping up
cannot print to my brother printer
erroneously debit my account when I had cancelled already. currently waiting on refund
good
good
One cannot cancel it, even before the free trial ends. it is a rip off.
I got charged for this and I never used it 🤬
good 👍
I already proceed with payments, but it keep gave me notifications "error" to proceed with payment. now I didn't get to use the apps but already deduct my money.
Ive been charged 4.99 a week ,and i canceled it months ago, when i try to access it thru google accounts it shows it, then i tap manage and it says it cant be found!
I needed hp deskjet scanner an it charged me for a basic phone scanner No Good bait an switch...
not a service worth paying for. auto delete
ok
wants me to pay a subscription
I never subscribed and cant cancel
wouldn't connect to printer
I did not sign up for and was charged $99.
haven't used
slow if ever
Good
good 👍
Sentiment summary
86%
Positive (4-5★)
6%
Neutral (3★)
8%
Negative (1-2★)