Review Insights · Google Play
Smart Printer App & Scanner
Appers Ltd · 69,829 ratings · ★ 4.5
4.5
★★★★★
69,829 ratings
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Top complaints - extracted from 35 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"print"
8 negative reviews mention this · 23% of all complaints
★★★★★ "I don't want to have to buy a software and then turn around and have to right away. buy another software to work with the software. I live on Social Security. I'm 61 and I can't grow money on a tree so I want you to replace the money that I…" - Diana Bear
2
"work"
7 negative reviews mention this · 20% of all complaints
★★★★★ "I don't want to have to buy a software and then turn around and have to right away. buy another software to work with the software. I live on Social Security. I'm 61 and I can't grow money on a tree so I want you to replace the money that I…" - Diana Bear
3
"printer"
6 negative reviews mention this · 17% of all complaints
★★★★★ "I don't want to have to buy a software and then turn around and have to right away. buy another software to work with the software. I live on Social Security. I'm 61 and I can't grow money on a tree so I want you to replace the money that I…" - Diana Bear
4
"doesn"
5 negative reviews mention this · 14% of all complaints
★★★★★ "I'm trying to cancel and nowhere on the app does it give me the option to cancel, so I will have to go through my bank to cancel. also it doesn't work with my phone or printer. Don't be fooled and sign up for this app. it's almost impossibl…" - Jomeda Dupont
5
"does"
4 negative reviews mention this · 11% of all complaints
★★★★★ "I cant locate an instructions manual nor am I able to down load it by scanning the qr code because when I do it does not come up as a Cannon printer ?" - Laura R.
6
"subscription"
4 negative reviews mention this · 11% of all complaints
★★★★★ "any app that requires a subscription for printing ALWAYS rates 1 star. plenty of app do this, thank you for not wasting time and space on the app store w ur garbage" - Sarah Tobia
7
"phone"
4 negative reviews mention this · 11% of all complaints
★★★★★ "$70 a year to just be able to print something from my phone? Absolutely not!" - Matthew Viviano
8
"doesn work"
4 negative reviews mention this · 11% of all complaints
📋 All 35 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
I'm not paying to print. you should put upfront there's a charge
any app that requires a subscription for printing ALWAYS rates 1 star. plenty of app do this, thank you for not wasting time and space on the app store w ur garbage
the worst.. trying to delete subscription and does not permit
terrible
terrible options and price
it won't print out what I wanted and I'm not paying if it don't work, so I'm unsubscribing
never works
$70 a year to just be able to print something from my phone? Absolutely not!
play the app charge me $6.37 to print one item. every time I print something it's charging me $6. this is not a business this just personal
I should not have to pay
I'm trying to cancel and nowhere on the app does it give me the option to cancel, so I will have to go through my bank to cancel. also it doesn't work with my phone or printer. Don't be fooled and sign up for this app. it's almost impossible to get rid of it.
it sucks
app is a scam, it's only here to steal ypur credit card information
you have to pay after a week
This is not a free APP. Thanks for nothing HP
I don't even know if it works. What I do know. Is it will pester you with notifications begging for money. I'd rather not be able to print from my phone than deal with this. One star is two stars too many.
click bate :(
won't even work unless you pay to print from a printer you purchased
not for barcode printing
This app doesn't work for crappie! It wouldn't even connect to my WiFi printer!
all these scammy printer apps are the exact same interface, all begging for a subscription they'll hope you forget about. this is insane. the fact Google doesn't support this natively has opened the store up to these copycat scam apps and it's gross from all angles
awful not helpful at all
too horrible
doesn't work even after paying $9.99.
pay for a printing app‽ get over yourselves, greedy
it doesn't work
Subscription model
I should not have to pay to use my printer I paid for if these apps are charging for your printer it's not your printer that need to pay your money back for it
app sucks, you have to pay for it
terrible . complicated to connect to my wifi & phone would not print.
need to pay to print? what junk. time to goto reddit.
I don't want to have to buy a software and then turn around and have to right away. buy another software to work with the software. I live on Social Security. I'm 61 and I can't grow money on a tree so I want you to replace the money that I just spent on you. I don't know what it is with you guys and printers. I can't be that easy keeping up software. you're behind a desk so I want my my money returned. I mean that's ridiculous. I mean absolutely ridiculous. so please return my money and I'm goi
I cant locate an instructions manual nor am I able to down load it by scanning the qr code because when I do it does not come up as a Cannon printer ?
let's get it installed
it does not always appear
Sentiment summary
89%
Positive (4-5★)
7%
Neutral (3★)
4%
Negative (1-2★)