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Review Insights · Google Play

Smart TV Remote Control APP

Vsray Technology · 9,472 ratings · ★ 4.0

4.0
★★★★★
9,472 ratings
5 ★
6,295 (66%)
4 ★
790 (8%)
3 ★
146 (2%)
2 ★
245 (3%)
1 ★
1,983 (21%)
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Top complaints - extracted from 48 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"work"
8 negative reviews mention this · 17% of all complaints
★★★★★ "it won't work it keeps loading. on and off" - Mattiah Ayesh
2
"phone"
8 negative reviews mention this · 17% of all complaints
★★★★ "damaged my phone" - A E
3
"remote"
5 negative reviews mention this · 10% of all complaints
★★★★ "Useless. Opened it, and its an ad for a whole nother remote app. Couldn't get past it. Immediately uninstalled." - TAUNATAFT TAFT

📋 All 48 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ George David 6/25/2026
this app is garbage
★★★★ Rosa Wawrzyniak 6/23/2026 v2.1.3
complicated and wants too much info
★★★★ Missie Jae 6/23/2026 v2.1.3
This app is a joke.
★★★★ Nikki Lawson 6/23/2026
too many fing ads
★★★★ Tametra 6/23/2026 v2.1.3
Ads are loud and annoying. no power button to turn TV on. TV and wifi must be connected and already on. No channel guide. Volume does not work
★★★★ Eva White 6/22/2026 v2.1.3
this is without a doubt the single worst TV viewing experience I've ever had to use, slow, ads and subpar audio quality (tlc Roku tv)
★★★★ vilepixel 6/21/2026 v2.1.3
Couldn't get it to work, and it kept blasting me with ads.
★★★★ TAUNATAFT TAFT 6/21/2026
Useless. Opened it, and its an ad for a whole nother remote app. Couldn't get past it. Immediately uninstalled.
★★★★ Aaron Gisclair 6/20/2026
audio disconnects every 2 minutes
★★★★ Sean Collins 6/20/2026 v2.1.3
doesn't work
★★★★ Dwan Warren- Hooten 6/19/2026 v2.1.3
this app is fraudulent and misleading... my bank just contacted because this app attempted to charge me 35.00 without my consent.
★★★★ Dakota 6/19/2026
it didn't even work
★★★★ A E 6/19/2026 v2.1.3
damaged my phone
★★★★ Oscar rene Perez 6/17/2026
bad
★★★★ Tameren King 6/17/2026
Useless app, too many ads. its so annoying
★★★★ Lovemelongtime Tyme 6/17/2026 v2.1.3
to many apps
★★★★ Freya Claborn 6/16/2026 v2.1.3
the amount of ads are ridiculous, I'll stick with my AD FREE remote
★★★★ Mel Mel:3 6/16/2026 v2.1.3
there was too much ads and I keep on crashing
★★★★ Edward Jones 6/15/2026
it took over my phone I can not even remove the app from my home screen
★★★★ Alexandria R. Stephens 6/14/2026 v2.1.3
absolutely not. one function works on this remote for my phone except for the volume and switching between being able to see the remote doing the next options of apps with the I guess the channels or something. I don't know what it says and the third option like those three options. I'm very disappointed and highly frustrated
★★★★ Rachel Schlosser 6/14/2026
get off my phone. I installed and uninstalled it and it won't leave my phone and has completely changed it. it added apps. It got rid of Google and other things I had on my phone, including other apps. This app isnt even a real app, just a scam that doesn't work. like others mentioned, it asks you to download another app and had endless commercials. I would leave negative stars if possible.
★★★★ Kevin Huggins 6/13/2026
way too many ads. open the app...ad. scroll through stream service....ad before I even pick a movie. don't waste your time downloading this app
★★★★ Colby Swift 6/13/2026 v2.1.3
took over my phone
★★★★ Don Howery 6/12/2026 v2.1.3
this app is asking for way too much information, that im not comfortable sharing
★★★★ Djs 6/12/2026 v2.1.3
whole bunch of ads I do not like it and it's horrible
★★★★ Nour-Eddine Elhafa 6/12/2026 v2.1.3
fake app
★★★★ Jake Lane 6/12/2026 v2.1.3
required me to change my phone launcher.....lots of ads
★★★★ thomas hutchison 6/12/2026 v2.1.3
total scam! avoid at all cost
★★★★ David Boggs 6/11/2026
Installed this app expecting a remote control. Instead it hijacked my phone's home screen, rearranged everything, changed the launcher, and made it difficult to find and uninstall. An app should never alter core phone functionality without making it crystal clear what's happening. Avoid
★★★★ Tyler Schroeder 6/11/2026
trash buggy garbage
★★★★ Jose Quezada 6/9/2026
This app ruined my phone why is it even on here, avoid this one. It'll take over your phone and jeopardize your info.
★★★★ kelli Keeler 6/9/2026
they want money
★★★★ Landon Roman 6/9/2026
when I deleted it it wouldn't go away and it changed me whole theme of me back screen
★★★★ KEVIN MOHAN 6/8/2026
it doesn't work
★★★★ Jack H 6/8/2026
to many ads
★★★★ Johnny Cash 6/8/2026
I could not hook up to my TV and it said then now I have a virus
★★★★ Rylin Greer 6/7/2026
it sucks
★★★★ Bang Berto 6/7/2026 v2.1.3
be carefull, this is a scam apps
★★★★ James Lynch 6/7/2026 v2.1.3
horrible ads
★★★★ Lucious Lawliet 6/6/2026 v2.1.3
bohong. memang bisa tersambung. tapi gak berfungsi
★★★★ Nicholas Maunuksela 6/6/2026 v2.1.3
scam
★★★★ Bristol 6/6/2026 v2.1.3
I sat here TV on waiting for it to load for an hour
★★★★ Linda Utz 6/5/2026
OMG! Full of pop ups and ads just on the set up. No thanks. Buh-bye.
★★★★ Rob Weeks 6/5/2026 v2.1.3
try to open the app so you can skip an intro, stop your TV from auto-shutdown, or pause your show and you get a loud ad that goes on forever. half the time the ads pop up in the middle of trying to change volume or using the menu. worst Roku remote app I've ever used.
★★★★ Unathi M 6/5/2026
It doesn't work
★★★★★ Mattiah Ayesh 6/24/2026 v2.1.3
it won't work it keeps loading. on and off
★★★★★ Allysa 6/16/2026
I can't use the app without getting an ad and I could be in the middle of it and get an ad
★★★★★ Sir Spanksalot 6/8/2026 v2.1.3
Who is the genius that put the ads on the bottom?? When you try to leave the app you end up opening the ad page. Very annoying and does not want to turn on my tv but does everything else.

Sentiment summary

75%
Positive (4-5★)
2%
Neutral (3★)
24%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.