Review Insights · Google Play
Smart TV Remote Control APP
Vsray Technology · 7,044 ratings · ★ 4.0
4.0
★★★★★
7,044 ratings
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Top complaints - extracted from 46 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
8 negative reviews mention this · 17% of all complaints
★★★★★ "It does not work with no wifi" - Shalonda Young
2
"phone"
8 negative reviews mention this · 17% of all complaints
★★★★★ "Complete garbage. it will just install a ton of ads and try to completely take over your phone and try to install TikTok nonstop." - Ricky Jeffers
3
"remote"
6 negative reviews mention this · 13% of all complaints
★★★★★ "no remote, just adds" - Donald Culbertson Jr
4
"scam"
6 negative reviews mention this · 13% of all complaints
★★★★★ "fake scam" - alex barksdale
5
"doesn"
5 negative reviews mention this · 11% of all complaints
★★★★★ "it doesn't even work" - Tyler Motes
6
"didn"
5 negative reviews mention this · 11% of all complaints
★★★★★ "the amount of pop ups and ads on this app when I just open it is ridiculous I didn't even get to the remote there were so many ads! ridiculous I immediately deleted it. horrible!" - Tawny Cooper
7
"changed"
5 negative reviews mention this · 11% of all complaints
★★★★★ "changed the interface of my phone then hacked everything" - sabrina m
📋 All 46 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
no remote, just adds
It does not work with no wifi
the remote really shouldn't have ads and play ads to be used.
try to uninstall and it won't let me.
it doesn't even work
Complete garbage. it will just install a ton of ads and try to completely take over your phone and try to install TikTok nonstop.
fake scam
scam
it filled me up with ads then it won't go away after I deleted it
Tries to trick you with scam ads. Slow responsiveness. Does technically function.
too useless
stop taking money from me. don't like it
the amount of pop ups and ads on this app when I just open it is ridiculous I didn't even get to the remote there were so many ads! ridiculous I immediately deleted it. horrible!
changed the interface of my phone then hacked everything
continuously brings up games. would not even allow access to remote.
This app is terrible. Took over my phone and changed all my apps. Couldn't long hold the icon and uninstall, had to come back to the playstore and uninstall it that way.
Glitches out intentionally in addition to having a pay wall. Infuriating
downloaded by mistake. wouldn't let me delete it and started poping ads like crazy. 0 star
it's a scam it doesn't work
I downloaded the app and then it re directed me to a different app and automatically downloaded and I couldn't delete it after until I went to settings
Too many ads that ask for your card information. I thought it strange that for me to use the app I had give my card information when I first opened it. Turns out, it was for an ad sign up I didn't even realize, that despite saying that I wound't be charged for "FREE" Registration, I was still charged $35. Had to cancel my card. Worst app I've downloaded.
app requested that I rate it after interrupting me 3 separate times with ads saying it didnt work anymore.
adverts before letting me choose a device, are you taking the piss?
this doesn't work at all worst tv app in the world
horrible. ridiculous. couldnt find my device. then I had to download a different app. and then when I woke up in the morning my whole interface was changed, my apps, home screen everything looked like a horrendous TV display. it changed my whole phone until I deleted. plus all the ads are incredibly annoying.
scam, charged me immediately without a requested charge amount, this is not roku.
This is Malware. Big time virus. Do not install
terrible riddled with ads and doesn't work, genuinely made by a donkey
stupid
I had to put a pin to my tv but I don't even have a pin
Didn't work.
took over my phone and changed a bunch of settings
have to put in credit card information to register
not worth the time and then you find out you have to pay for it
SCAM
Doesn't actually work
avoid
it never works on my tv
how the hell do I delete this from my interface. everything on my phone got moved and changed and I can't find a way to change it back even after deleting this app. plus it didn't connect to my tv and it has way too many ads
charged my cc when not agreed
nothing but ads. Waste of time
this app took over my phone, and now I can't use it. I have no idea where all.mu apps went, and my phone setup is completely different.
I waited for a hour and it still didn't load
remote Don,t connect to my phone for free
its good..might be my roku but the volue buttons don't do nothen..either way good to have
Why cant there be a simple remote app anymore? What a dystopian future we live in that has endless, scummy ads just to change the channel. wild.
Sentiment summary
73%
Positive (4-5★)
4%
Neutral (3★)
23%
Negative (1-2★)