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Review Insights · Google Play

SmartThings

Samsung Electronics Co., Ltd. · 4,995,563 ratings · ★ 4.6

4.6
★★★★★
4,995,563 ratings
5 ★
3,943,347 (79%)
4 ★
530,826 (11%)
3 ★
233,249 (5%)
2 ★
73,949 (1%)
1 ★
214,177 (4%)

📋 All 21 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Nikos Dorsey 6/27/2026 v1.8.45.24
Barely functions how they said it would function and there's no true location history.You can track movements going current location to tile trackers.Far better in four more more impressive
★★★★ Chia-Chun Wei 6/27/2026 v1.8.45.24
登入異常,以gmail帳號只會重複循環,根本登不進去
★★★★ Imrankhan 6/27/2026
not getting connected, waste app
★★★★ Andrew Schuil 6/27/2026 v1.8.45.24
I will never buy another Samsung TV. Almost impossible to add an account to Smart Things let alone add the actual device. Over complicated and no customer support. Hopleless
★★★★ Saki Kono 6/27/2026 v1.8.45.24
it doesn't work!!
★★★★ Angela Bordeleau 6/27/2026
needs way too many permissions.
★★★★ Juan Carlos Torres Lobelo 6/26/2026 v1.8.45.24
clunky, unintuitive and buggy
★★★★ Horacio J 6/26/2026 v1.8.45.24
Lots of bugs and missing functions. Support is useless, you only get stupid useless canned responses, and case closed.
★★★★ Laddu Kumar 6/26/2026 v1.8.45.24
Nirmal Kumari
★★★★ Msingatheni Mfundisi 6/26/2026
.to turn off the want me update it
★★★★ Khiara 6/26/2026 v1.8.45.24
isn't working properly
★★★★ Vusumzi Mavusana 6/26/2026
this thing fix my phone
★★★★ Cory J 6/26/2026 v1.8.45.24
New subscription model is an insult to all users.
★★★★ Sheela 6/26/2026
so bad
★★★★ Allan Bentham 6/25/2026 v1.8.45.24
claims my device is rooted because magisk app was installed.
★★★★ bonala purnakishore 6/25/2026
nicd
★★★★★ Jeanne Marie 6/27/2026 v1.8.45.24
I really don't like the change screens and keyboards if I get Google keyboard I lose my memories why
★★★★★ Prasad Gowda 6/27/2026 v1.8.45.24
I have been using this for many years but recent experience is not great, adding devices, controlling tv is a hassle, simple thing like power off does not work on Frame Pro, get stick in a continuous loop. occasionally all the devices configured will disappear.
★★★★★ Ingrid Anleu 6/27/2026 v1.8.45.24
none on my NEST gadgets can connect to Google, because they want people buy new peoducts
★★★★★ Sea Sea 6/26/2026 v1.8.45.24
I am unable to get my members location, everything is on but it continues to say not found when its right next to me. and also gives my wrong location for my other devices
★★★★★ Rimpa Sen 6/25/2026
ববএ। ভ।, ববব.। গেছে. ডাক্তার ব ।।।। ু। এব। বরশএচ

Sentiment summary

90%
Positive (4-5★)
5%
Neutral (3★)
6%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.