Review Insights · Google Play
SmartyMe: Micro Learning App
Apextech Ltd · 15,271 ratings · ★ 4.1
4.1
★★★★★
15,271 ratings
🎯 Build a better version
Top complaints - extracted from 61 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"trial"
9 negative reviews mention this · 15% of all complaints
★★★★★ "Avoid - this app is not useful and definitely not worth the amount they charge. Will automatically charge you £19 a month without any reminders to cancel post the trial. Misleads you to sign up without being clear on the monthly reoccurring…" - Samina Bashir
2
"without"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Avoid - this app is not useful and definitely not worth the amount they charge. Will automatically charge you £19 a month without any reminders to cancel post the trial. Misleads you to sign up without being clear on the monthly reoccurring…" - Samina Bashir
3
"money"
8 negative reviews mention this · 13% of all complaints
★★★★★ "Would give 0 stars if I could. Won't be wasting my money on a gimmicky app sorry." - Andre Bourbonnais
4
"subscription"
8 negative reviews mention this · 13% of all complaints
★★★★★ "is very basic. like swiping through a book... it doesn't let you choose different subscription options.... Don't waste your time." - Lucas Stanfield
5
"free"
7 negative reviews mention this · 11% of all complaints
★★★★★ "Any ad you see for this service is misleading in what the app provides. 1. Stop with the worthless intro survey, you're not fooling anyone. 2. All lessons are very high level and generic. No interactivity at all. 3. No trial option. 4. The …" - Berry Family
📋 All 61 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Avoid - this app is not useful and definitely not worth the amount they charge. Will automatically charge you £19 a month without any reminders to cancel post the trial. Misleads you to sign up without being clear on the monthly reoccurring charge and option to cancel post the trial. Customer Service is appalling and not helpful.
not good
scam or just poorly made. Promises interactivity and learning, delivers AI (or bad actor) reading of texts without any interaction, pause or actual things to learn. Stay away!
nobody wants to make a stupid account. ever. for any app. ever. idc what you think about saving or any other reason or excuse to collect data. Just stop being creepy.
why pay????
not paying for it
Very basic lessons. Poorly programmed.
Would give 0 stars if I could. Won't be wasting my money on a gimmicky app sorry.
SCAM collects your information, demands a review, requires your email, and then hits you with an outrageous paywall.
unauthorized charges BEWARE!!!
way too expensive, uninstalled
is very basic. like swiping through a book... it doesn't let you choose different subscription options.... Don't waste your time.
Don't be fooled. It requires a paid subscription. EDIT after reply: No pricing was ever visible. It leads you through a very long series of personal questions, and you think you are about to get access to the app. Only then do you see that a subscription is required. DO NOT GIVE THEM YOUR PERSONAL INFORMATION!!!
I paid the amount that was asked for. And then I found out that I only had just the first lesson and all the others were locked behind ANOTHER payment ! Unsubscribed immediately
The audio lessons are far too short. After every interaction a "Please rate us!" page come up. I said I preferred audio learning, yet I had far more interactive games than audio. The content / lessons offer only the most basic / introductory information - I don't need a lesson telling me to 'be polite' or to 'remember people's names', that's a base social expectation. It is very jarring to use. They do not offer a 7 day free trial, but demand payment upfront... I do not recommend.
This app is terrible. It's 100% AI made and has ZERO real content. Don't let the ads trick you. Also, if you sign up for the free trial and then try to cancel it they won't cancel it until after they've charged you $50. They also won't refund you unless you've used the app for 150 minutes per month AND cancel within 30 days of the charge.
AI slop. Expected interactive course, but got AI text paragraphs and AI generated images in between
DO NOT SIGN UP. Unauthorized charge. App is also NOT helpful at all. They do not refund unauthorized charges. customer service is also a scam. They keep your $38.99 and offer you some worthless sleep guide.
This is BS data harvesting.
It's very disappointing to answer a series of questions, including email, just to have everything blocked by a required payment. It would've been nice to at least have a course that serves as a demo to see if I liked how the app was structured. And based on other recent replies I'm not alone in this. In a day and age where people have to be extra careful with their spending, it would nice to offer something that would allow trust and not be misleading. I'm not even against a subscription.
10€ monthly for free time learning about random topics is wild. you can watch these topics on YouTube for free
hooks you with high hopes but only gives a single lesson. you have to pay to continue using it. very disappointed
Not sure how to solve the complex quizzes. The lessons seem very basic but the quiz jumps to a higher difficulty. Maybe I am not using it right.
The first thing this app does is ask you for your gender. You cannot use this app unless you tell them if you are make or female. This is not only completely wrong but also irrelevant for the purpose of the app. To me this says they sell your data for marketing.
there's no free version
absolutely no trial. meaningless and long test before you see that. screenshots dint match the ads. quite scammy.
SCAM, they rope you into a subscription auto renewal with a charge. a sneak a additional charge for an addon during your initial trial purchase, I have been charged two amounts using the app for 2 min before deciding it was not adequate. They do not want to issue a refund. incredibly misleading, shallow content. AI most definitely produces this scam. get ready folks, AI Scams are on the rise. minutes to make convincing apps and ads to promote them.
Scammed into 2nd payment without my approval. App not useful, not interactive.
They are scammers. They steal your money by hiding their subscriptions in the background. If you want to use it, be ready to expect unexpected debits from your account. They display that you only pay once off, but hide that its a monthly plan, at ridiculous prices. I would stay away. The app isn't even that useful. Waste of money!!!
Fill the trap questionare and find out a price. Great app.
I hoped that something had changed after so many negative ratings, but I still couldn't even start the app without paying. Considering the comments about problems with getting money back, I decided not to risk it.
instantly asks for money. Uninstaller
Pay to play
nothing i hate more then an app that makes you fill out a 20 minute survey only to not allow you to actually access anything until you pay...thanks for taking all that data with giving me nothing in return....please put the paywall BEFORE the survey if you actually want people to have any respect for your practices. Maybe let us try at least something out for free before requiring us to invest. my only options were to quit or subscribe....
I decided to try the monthly. It lets you complete the first lesson but aftet that, it forces you to pay for the annual subscription. I hope thats just s bug, if not you are robbing people
didnt inform me when my trial was over and just took $72 out of my account
for communication if they don't even tell you the price until they ask you a million questions got uninstalled quickly
Glitchy, can't pay the games on android.. Had my subscription for 2 hours and canceled it. SHAME ON YOU SMARTYME!!! YOU SUCK
I tried it and I Do Not recommend. DISAPPOINTED 💯
This app is terrible. I went through a whole lot of questions to get the right flow, but then it asked me to pay at the end. What am I paying for? I haven't used anything as yet and you're requesting a payment upfront? He'll no, this app is a scam! If there I could've rate this app lower than a 1 star, I would've without a second thought.
Can't check out the app without getting spammed
What in the world is this? I signed up for learning about better communication skills and it turns out this is just a dog training app! I want my money back.
This looked like an interactive learning app..... it is just a lot of reading. I could have gotten that for free from a Google search. :(
terrible text size management - I need microscope to read the text in the app regardless of my system settings
Really a big Rip off ! Very basic low quality feed thats seemingly completely AI generated and the price tag is really crazy for that...
as soon as you agree to one dolar there are 4 transactions. 2 from smartyme for .50 and a 24.00 from named developer apexltd. not a good choice of marketing karma. Will not longer trust apps from origins similar.
paid garbage, advertise this correctly.
tell people prices BEFORE they enter their email so they don't have to go through the whole unsubscribe process when they realize you're asking for money without any idea of whether your "service" is going to be worth it.
it was promising based on advertisements but poor user experience
***Edit: The response mentioned the pricing being "clearly" put, but they were not visible during the ad video. Granted, that's the point of an ad. And Yada Yada ya. But after all of that time spent and my hopes getting up, I'm a little more disappointed. :/ I can not test the app put without purchasing it. $30 a year is decent, but idk if it is worth it or not. Ya know? I was excited about the app. I just wish I could get a trial first, at least...
+ 11 more in the clipboard copy
Sentiment summary
77%
Positive (4-5★)
7%
Neutral (3★)
17%
Negative (1-2★)