Review Insights · Google Play
SmoothTrack: Head Tracker
John Goering · 1,011 ratings · ★ 4.5
4.5
★★★★★
1,011 ratings
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Top complaints - extracted from 17 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"work"
7 negative reviews mention this · 41% of all complaints
★★★★★ "Not working properly on my Samsung A23. I have to have my phone to my left, resting on the throttle control and looking up my nose in order for it to detect my face. If I move slightly, I am out of the FOV and the tracking stops working. If…" - Alan James Bell
2
"screen"
4 negative reviews mention this · 24% of all complaints
★★★★★ "Not very impressed. Latency is very high, even with USB mode and 120 fps mode. In landscape mode, there is no way to hide the giant black bar, which is very annoying as it covers half your screen. If you have multiple cameras, there is no w…" - Matthew Sorensen
3
"opentrack"
4 negative reviews mention this · 24% of all complaints
★★★★★ "Not very impressed. Latency is very high, even with USB mode and 120 fps mode. In landscape mode, there is no way to hide the giant black bar, which is very annoying as it covers half your screen. If you have multiple cameras, there is no w…" - Matthew Sorensen
4
"working"
4 negative reviews mention this · 24% of all complaints
★★★★★ "Not working properly on my Samsung A23. I have to have my phone to my left, resting on the throttle control and looking up my nose in order for it to detect my face. If I move slightly, I am out of the FOV and the tracking stops working. If…" - Alan James Bell
5
"does"
4 negative reviews mention this · 24% of all complaints
★★★★★ "Not working properly on my Samsung A23. I have to have my phone to my left, resting on the throttle control and looking up my nose in order for it to detect my face. If I move slightly, I am out of the FOV and the tracking stops working. If…" - Alan James Bell
6
"works"
4 negative reviews mention this · 24% of all complaints
★★★★★ "Not working properly on my Samsung A23. I have to have my phone to my left, resting on the throttle control and looking up my nose in order for it to detect my face. If I move slightly, I am out of the FOV and the tracking stops working. If…" - Alan James Bell
7
"webcam"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Not very impressed. Latency is very high, even with USB mode and 120 fps mode. In landscape mode, there is no way to hide the giant black bar, which is very annoying as it covers half your screen. If you have multiple cameras, there is no w…" - Matthew Sorensen
8
"right"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Not working properly on my Samsung A23. I have to have my phone to my left, resting on the throttle control and looking up my nose in order for it to detect my face. If I move slightly, I am out of the FOV and the tracking stops working. If…" - Alan James Bell
9
"refund"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Can't refund the app and doesn't work as shown Edit: headmob works instantly" - lukie 47
10
"head"
3 negative reviews mention this · 18% of all complaints
★★★★★ "Can't refund the app and doesn't work as shown Edit: headmob works instantly" - lukie 47
📋 All 17 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Not working properly on my Samsung A23. I have to have my phone to my left, resting on the throttle control and looking up my nose in order for it to detect my face. If I move slightly, I am out of the FOV and the tracking stops working. If I put the phone in front of me where I'd expect it to be, it does not detect. my face has to be in the very bottom right hand corner of the screen to be detected. Found a better solution that only needs a webcam. AITrack with opentrack. works perfectly.
I paid for this app, now it won't work because it says I need to buy the app.
Can't refund the app and doesn't work as shown Edit: headmob works instantly
DON'T WORK. I WANT A REFUND!!
Update absolutely destroyed playability across all my flight training apps. Msfs, xp, il2. Sensitivity all over the place impossible to calibrate. Broke a perfectly good system.
Not working on windows or linux.
App is not nearly as accurate on Android (Samsung Galaxy S20) as it is on iPhone (15 Pro). It would not register with me looking to the right (mirroring turned on) as well as it does to the left of the screen. It also would get stuck, stuttering in one spot and would have to close and restart the app. Unusable. However it works flawlessly on iPhone. Only using it on my Android because my iPhone is where I get notifications so I wanted to use the backup as a stationary head tracker.
Buyer beware. Do not believe in miracles, the app does not work. Neither apparently does the developer, as my requests for assistance (using the provided email addresses) have gone ignored. There final blow to potential buyers if this app? Google Play denied my refund request claiming that this app does not qualify for a refund, despite submitting my request less than 48 hours after purchase.
Total s##t give my money back
Could not get to work followed every step 😡
Too inaccurate and laggy to be useful
So I have a problem. I have a OnePlus 7 pro, and the selfie camera is integrated and only comes out when you are using the selfie camera. It doesnt open when using Smoothtrack though, so I have a black screen which means. I can't use the app. If there is anyway to fixed this please let me know.
Not very impressed. Latency is very high, even with USB mode and 120 fps mode. In landscape mode, there is no way to hide the giant black bar, which is very annoying as it covers half your screen. If you have multiple cameras, there is no way to switch between them. If this was free, I wouldn't complain. Just buy yourself a cheap webcam and use opentrack instead.
I get a very small lag delay when moving my head around and the camera moving. There is a float sensation that makes me overshoot what I want to look at. Even playing around with the sliders, OpenTrack curves, sensitivity, deadzones, smoothing I just can't get it to feel right. The USB mode, which the setup feels super sketchy to run by the way, didn't make much of a difference. It works, I guess, but OpenTrack is free and had the same feeling I got with SmoothTrack so no gain for me.
EDITED REVIEW: Gave it 1 star at first because after having trouble with my setup not working correctly there was no answer to my mail at first, which would be unexcusable. But they did answer after 4 weeks and although it still doesn't work for me for some reason at least their support does work despite obviously being a very small team. It seems to work for most people and is a bit cheaper than a webcam. You shouldn't compare the price to IR tracking though, different technology!
Had this working a couple of years ago, but now it refuses to function in ETS2. I can get the octopus in opentrack to move with my head, but in game it refuses to work. I've even tried setting up buttons to toggle it on off etc in game and opentrack, still refuses to function.
It has a huge ~2 second delay, 10€ is too much for an app this simple.
Sentiment summary
87%
Positive (4-5★)
3%
Neutral (3★)
9%
Negative (1-2★)