← Intelligence hub
Review Insights · Google Play

Snapdeal Trendy Budget Fashion

Snapdeal Limited · 2,554,225 ratings · ★ 4.1

4.1
★★★★★
2,554,225 ratings
5 ★
1,758,638 (69%)
4 ★
251,220 (10%)
3 ★
69,765 (3%)
2 ★
69,765 (3%)
1 ★
404,765 (16%)
🎯 Build a better version

Top complaints - extracted from 17 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"snapdeal"
6 negative reviews mention this · 35% of all complaints
★★★★ "this app was very useless because I already ordered the same 4 times but everytime I received wrong size sometime damaged so my experience with snapdeal was not good and right now I am so frustrated ." - Asha Yadav
2
"order"
6 negative reviews mention this · 35% of all complaints
★★★★ "this app was very useless because I already ordered the same 4 times but everytime I received wrong size sometime damaged so my experience with snapdeal was not good and right now I am so frustrated ." - Asha Yadav
3
"experience"
4 negative reviews mention this · 24% of all complaints
★★★★ "this app was very useless because I already ordered the same 4 times but everytime I received wrong size sometime damaged so my experience with snapdeal was not good and right now I am so frustrated ." - Asha Yadav
4
"delivery"
4 negative reviews mention this · 24% of all complaints
★★★★ "very bas experience the delivery boy took my dress and didn't updated it on app my money is still not received back" - Sanidhya Rao
5
"received"
3 negative reviews mention this · 18% of all complaints
★★★★ "this app was very useless because I already ordered the same 4 times but everytime I received wrong size sometime damaged so my experience with snapdeal was not good and right now I am so frustrated ." - Asha Yadav
6
"customer"
3 negative reviews mention this · 18% of all complaints
★★★★ "worst experience with this app. I purchased some item from this app but this app doesn't have any return policies. Before purchasing, it was written about the return policies but after purchasing there was no one to listen to. No help for t…" - Ankita Kukkar

📋 All 17 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Muzzammil Nisha Noori 7/5/2026
Play Store worst app 🤢🤮
★★★★ INDER INDER JAISWAL 7/5/2026 v8.3.7
स्नैपडील से कोई भी ड्राई फूड आइटम नहीं खरीदें यह दिखाई कुछ और पढ़ते कुछ और है और रिटर्न भी नहीं करते अक्सर थर्ड क्लास सर्विस घटिया क्वालिटी का सामान आता है और रिटर्न भी नहीं करते
★★★★ Asha Yadav 7/5/2026 v8.3.5
this app was very useless because I already ordered the same 4 times but everytime I received wrong size sometime damaged so my experience with snapdeal was not good and right now I am so frustrated .
★★★★ Damini Kamdi 7/5/2026 v8.3.6
Experiencing a payment deduction without an order confirmation is highly stressful. Typically, when this happens, Snapdeal's system failed to register the payment token, or the transaction was delayed in transit. Fortunately, because the payment was successful in Google Pay, your money is securely recorded.
★★★★ Sankar Chandra Dash 7/5/2026
i canot log in
★★★★ Ankita Kukkar 7/4/2026 v8.3.6
worst experience with this app. I purchased some item from this app but this app doesn't have any return policies. Before purchasing, it was written about the return policies but after purchasing there was no one to listen to. No help for the customer. I asked to talk to their service centre but they denied that also. worst ever shopping app i have seen
★★★★ Atul Kadam 7/4/2026 v8.3.7
very bad app. do not Install this app. this app blocks all other important notifications and also we cannot clear notification of this app. they are displaying all duplicate products in notification. I am returning all duplicate products and uninstalling this bogus app. Many of my important notifications are missed because of this bogus app. People are requested not to install such bad app and waste your time, instead use other shopping apps. This app shows block notification.
★★★★ Ramkishan Saraswat 7/4/2026 v8.3.7
froud app.... I have done 2 referal.....but didn't get 50 rs coupon and no any first order discount (they say 10% discount for first order) nothing is there FROUD FROUD FROUD FROUD FROUD
★★★★ Anna Malai 7/4/2026 v8.3.6
intha app yarum use panna pannathiga order pannathum order vara matiguthu. ana amount eduthuraga
★★★★ Sanidhya Rao 7/4/2026 v8.3.6
very bas experience the delivery boy took my dress and didn't updated it on app my money is still not received back
★★★★ Kalpesh Kadam 7/4/2026 v8.3.7
do not use this for purchase they received an order but did not update the delivery time. The order delay only depends on the delivery boy if the delivery boy shows the customer not available at delivery time. in this snapdeal order pending on courier boy and not any action on delivery no any escalation team my order 4 days in show undelivered and no any option for cancellation. THEY ONLY DEPENDS ON DELIVERY BOY
★★★★ Damini Yadav 7/4/2026 v8.3.6
Snapdeal मेरे लिए अब तक का सबसे खराब ऑनलाइन शॉपिंग प्लेटफ़ॉर्म साबित हुआ। मैंने यहाँ से लगभग ₹1200 का प्रोडक्ट ऑर्डर किया था, लेकिन उसकी जगह मुझे लगभग ₹200 का एक बेहद सस्ता और खराब ड्रेस भेज दिया गया। यह पूरी तरह गलत प्रोडक्ट था। मैंने सभी ज़रूरी फ़ोटो और जानकारी कस्टमर सपोर्ट को दे दी, फिर भी मेरी समस्या का सही समाधान नहीं किया गया। इस तरह की सर्विस से मुझे बहुत निराशा हुई। मेरा अनुभव बहुत खराब रहा। yahan se koi bhi order mat karo 🙏🙏🙏🙏
★★★★ Nagander Yadav 7/4/2026 v8.3.6
I purchased a Cetaphil cleanser from this app it was so cheap and looks used and the Cetaphil cleanser is with so much fragrance it means that the cleanser was not real someone filled any other liquid in the cleanser bottle I was so disappointed by this I tried to return but they denied I was not excepting this from Snapdeal so 😭😩
★★★★ Nitin Saini 7/4/2026 v8.3.6
it's so bad app 😭 don't order with them I order a short and not delivered under the 7 days time and they don't give a delivery boy number and snapdeal customer service are so bad they don't pick any call so bad experience not recommended from my side
★★★★ Zainab Khatoon 7/3/2026 v8.3.6
Gali galauj karta hai delivery man bahut ganda app hai mat lena kuchh bhi
★★★★ taman khan 7/3/2026
😏
★★★★ VENU V 7/3/2026 v8.3.7
no loyalty 👎👎

Sentiment summary

79%
Positive (4-5★)
3%
Neutral (3★)
19%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.