Review Insights · Google Play
Snapsaver
Snapsaver Ltd · 0 ratings · ★ 0.0
0.0
★★★★★
0 ratings
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Top complaints - extracted from 22 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"newcastle"
4 negative reviews mention this · 18% of all complaints
★★★★★ "Pointless for anyone outside of Newcastle" - Jamie
2
"money"
3 negative reviews mention this · 14% of all complaints
★★★★★ "A friend recommended I get it before our night out as the place we were going is a place to get a discount. Could not use it! Took my money straight off me, and there were no places I could use it the whole night. Really disappointed and wi…" - Natalie Gibbs
3
"account"
3 negative reviews mention this · 14% of all complaints
★★★★★ "A friend recommended I get it before our night out as the place we were going is a place to get a discount. Could not use it! Took my money straight off me, and there were no places I could use it the whole night. Really disappointed and wi…" - Natalie Gibbs
4
"subscription"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Virtually impossible to cancel subscriptions. I'm old, 77. But I'm not stupid. It says "easy to cancel". Like hell it is. I've still not discovered how to cancel subs." - Douglas Reay
5
"work"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Zero star, it is not working at all, I can not access to the app!!!" - A.E.S Ali
6
"pointless"
3 negative reviews mention this · 14% of all complaints
★★★★★ "Only work I north pointless anywhere else kinda a joke" - nothing_to _see_here_96
📋 All 22 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
poor
Virtually impossible to cancel subscriptions. I'm old, 77. But I'm not stupid. It says "easy to cancel". Like hell it is. I've still not discovered how to cancel subs.
A friend recommended I get it before our night out as the place we were going is a place to get a discount. Could not use it! Took my money straight off me, and there were no places I could use it the whole night. Really disappointed and will not be continuing with my account!
Disgusting
You need a sub. I downloaded to give a try and right off the bat you need the subscription. While I understand a start up (now running for a few years) needs the funds, there's not a single complimentary discount offer available - you need a hefty monthly sub. And for someone who likes the occasional night out, it's definitely not worth the money. Have deleted my account. I think the business needs to offer a few introductory discounts for new users to decide if it's worth it. Rn, it wasn't.
After subscribing today the navigation on the app is poor and not easy to just book ahead. Asked friends to join but they can't as they don't have a code to join! Trying to pin point areas with the type of cuisine preferred is also an issue. Only certain days of the week and times allowed. Not worth the hassle!!!
too pricey to be useful
Zero star, it is not working at all, I can not access to the app!!!
So frustrating!😫 Zero Star if I could. I purchased the monthly offer £5.99 then asks me again to purchase it. Still has the word Subscribe. Money has been taken out now tried again different account and card, same thing, now and £12 with no snap saver! Please Snap saver help us. Already emailed. Love to edit this review.
Only work I north pointless anywhere else kinda a joke
Pointless for anyone outside of Newcastle
Unfortunately it seems as though this is a north east England only app. Pointless with me living right next to Wales.
Only Newcastle on app.... rubbish. Bring to Scotland
Crashed my phone, barely able to uninstall
So I downloaded this app because I thought the idea was fantastic plus I love supporting local businesses, however once installed it became clear that the only place on there that is offering anything is Newcastle (I live in bromsgrove) 😞, I won't be uninstalling however as I'm hoping it's because they're in their infancy and have yet to get around to it, if and when they do I will happily revise my review.
This app isn't free! It's £49.99/yr subscription 😕
Glitching
Its just flashing
App did not work as advertised.
Didn't realise you need a subscription, can't be affording that sorry. Also the app was a bit confusingz like it just showed me random beauty discounts, on a reel style carousel then I found the map and things were appearing randomly depending on zoom, not nice initial interaction. I deleted the app
Meh. UI is fairly painful to get through. Bit of a minefield to sift through the list of exclusions when you're looking at the menu in the restaurant before ordering.
It only seems to work for Newcastle and the surrounding area. Not much use for anyone outside this area
Sentiment summary
0%
Positive (4-5★)
100%
Neutral (3★)
0%
Negative (1-2★)