Review Insights · Google Play
SnoreLab : Record Your Snoring
Reviva Softworks Ltd · 52,040 ratings · ★ 4.4
4.4
★★★★★
52,040 ratings
🎯 Build a better version
Top complaints - extracted from 34 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"free"
12 negative reviews mention this · 35% of all complaints
★★★★★ "HORRIBLE, I just selected the 7-day free trial and I was instantly charged $8.77 on my card. What about the 7 day free trial and how do I get my money back?!!!!" - Marshay J
2
"subscription"
8 negative reviews mention this · 24% of all complaints
★★★★★ "Requires payment upfront as subscription for 40usd. Trash" - D
3
"trial"
6 negative reviews mention this · 18% of all complaints
★★★★★ "HORRIBLE, I just selected the 7-day free trial and I was instantly charged $8.77 on my card. What about the 7 day free trial and how do I get my money back?!!!!" - Marshay J
4
"money"
6 negative reviews mention this · 18% of all complaints
★★★★★ "HORRIBLE, I just selected the 7-day free trial and I was instantly charged $8.77 on my card. What about the 7 day free trial and how do I get my money back?!!!!" - Marshay J
5
"free trial"
6 negative reviews mention this · 18% of all complaints
★★★★★ "HORRIBLE, I just selected the 7-day free trial and I was instantly charged $8.77 on my card. What about the 7 day free trial and how do I get my money back?!!!!" - Marshay J
6
"night"
6 negative reviews mention this · 18% of all complaints
★★★★★ "only worked for one night" - F Ahmadi
7
"recording"
5 negative reviews mention this · 15% of all complaints
★★★★★ "Can't see results until you pay. Can't play back recording. You can only see demo data. This app collects your data and sells it." - candlepower100
8
"data"
4 negative reviews mention this · 12% of all complaints
★★★★★ "very unethical to let someone use the app overnight only to hold their data hostage in the morning. what's wrong with you?" - Gamal Adel
9
"snoring"
4 negative reviews mention this · 12% of all complaints
★★★★★ "Basically just a sound recorder. Confuses jet aircraft, helicopters, rolling over in bed and birds sounds as snoring. Overpriced annual rebilling. And cuts you off from accessing your past data if you don't renew subscription. That's not ni…" - Tone Not Required
📋 All 34 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
HORRIBLE, I just selected the 7-day free trial and I was instantly charged $8.77 on my card. What about the 7 day free trial and how do I get my money back?!!!!
not very useful if you have a real sleep problem
Requires payment upfront as subscription for 40usd. Trash
offered a 7-Day free trial, I canceled after 4 days and they didn't refund the money.
only worked for one night
7 day free trial it says in big letters, and then charges you!!! What a con. Can't find any contact details
Owner is so greedy they don't even let you use the app daily with the free plan.
You cannot run the free version on two consecutive days. Bye.
very unethical to let someone use the app overnight only to hold their data hostage in the morning. what's wrong with you?
Can't see results until you pay. Can't play back recording. You can only see demo data. This app collects your data and sells it.
WARNING: Free version kills phone batteries on off-nights. When you aren't allowed to record on the free tier, the app still keeps your screen fully lit all night. Placing it face-down hides the light, but underneath, the screen stays on, causing severe battery micro-cycling and trapped mattress heat that destroys your hardware health. Force-close this app on off-nights!
Basically just a sound recorder. Confuses jet aircraft, helicopters, rolling over in bed and birds sounds as snoring. Overpriced annual rebilling. And cuts you off from accessing your past data if you don't renew subscription. That's not nice as you paid for the past data.
Don't waste your time unless you plan to purchase this app. You only get a couple of free nights and then you lose functionality unless you pay.
Useless without a subscription and no true free trial
makes you install and set up...then it tells you there's a subscription!
Failed to cancel subscription
doesn't playback your snow in free tear! the only thing I needed
I purchased the "one-time" fee subscription several years ago which supposedly came with permanent access to all app features for "lifetime". Now all the new features are blocked and Im being told I need to sign up for an annual subscription on top of what I previously purchased. Oh...and was offered a "loyalty discount" for something I was told was permanent and one-time. Dishonest practices.
Worthless. Can't tell the difference between a motorcycle outside, people talking, a cat meow, rolling over in bed, a cough or a snore. It puts all the sounds together and tells you you were snoring all night, but there isn't a single snore on the recording.
Premium is $40 a year, not $11 a year like the top review says. I get that things are more expensive now, but is a 400% price increase over just 3 years really necessary?
it completely missed my second night of sleep. I started it, placed it face down (like it told me to) woke up, and it was like nothing ever happened. A waste.
you can't cancel with them. don't do it
I tried the free trial and the day my free trial ended they took money from my account. they didn't wait for a day or even a few hours. Don't try to use this app even for a trial because they will take your money whether you like this app or not. And they're not useful, better get the actual sleep test study.
my money was taken from my account without subscribing for a premium. I want my money back!!!
Thanks for refunding my money
On multiple occasions the application will stop recording a nightly session. What good is this app when you only get an hour's worth of results of your snoring. I was willing to pay the $8 a month but I quickly cancelled my subscription.
charged me after i cancelled free trial
Edit. I've been in touch with support and was told just to use the audio storage deletion method. Totally unreliable. Deletes some recordings some days, then doesn't delete any the next night. Go back to the old method. It was STRAIGHTFORWARD then. Please. Serious issues with the app deleting ALL pinned recordings when deleting full night recording - didn't used to happen. Interface on player is awkward now. Not enjoying using it since latest update sadly.
A demo only without a subscription, should not be offered as a free app! it is probably a very good paid app, but being advertised as free when it is not is pushing me away from it, tried twice, got frustrated with the "pay to unlock" mechanism, gave up, used a different (non subscription, pay once) application. Rename the app to be a demo, maybe that would be less misleading.
Security practice? As a paid subscriber that LOVES the app.. I must first state"I'VE SECURED SEVERAL USBS AND WILL OPENLY CHASE THE DATA THAT CAME UP MISSING ON MY LISTS" TEAM REPRESENTATIVES HAVE CLEARLY STATED "THEY CAN STILL SEE IT ON THERE END" I BEGAN RECORDING FOR SAFETY PURPOSES AND THE MAIN RECORDINGS ARE AVAILABLE ON MY LIST BUT STATE "NO AUDIO AVAILABLE" NOW. THEY HAVE CLEAR UNDERSTANDING OF LEGAL MATTERS AND ADMIT TO HAVING IT STORED. I WANT IN ON WHAT I KNOW AND MY DATA ASAP -IMO
Poor value for money. Wouldn't recommend it for the ongoing fees to use.
i did love the app before the update and after the update i am not happy with it. the new setup isnt the same and doesnt appeal to me in the slightest
it was good but they made it worse with the last update volume defaults to low ans hard to select specific sections it was ok before
records any and all noise as snoring. white noise in background tricks app into thinking I've been snoring all night long. app needs a filter to remove background noise. perhaps ai would help? sometimes app doesn't record. wife said i was snoring for over an hour but the app showed only a minute of snoring. I got a 1 that night!
Sentiment summary
87%
Positive (4-5★)
2%
Neutral (3★)
11%
Negative (1-2★)