← Intelligence hub
Review Insights · Google Play

Sondo - AI Music Video & AI MV

TUNESPHERE · 15,572 ratings · ★ 3.3

3.3
★★★★★
15,572 ratings
5 ★
7,665 (49%)
4 ★
1,008 (6%)
3 ★
583 (4%)
2 ★
543 (3%)
1 ★
5,759 (37%)
🎯 Build a better version

Top complaints - extracted from 51 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"video"
19 negative reviews mention this · 37% of all complaints
★★★★ "app is trash videos suck don't waste your money they should refund me for wasting my time" - John Sharninghouse
2
"money"
14 negative reviews mention this · 27% of all complaints
★★★★ "don't waste your money , It is not for South Asian users ... The best app is suno" - smart gsm
3
"credits"
12 negative reviews mention this · 24% of all complaints
★★★★ "This app is a scam. You subscribe, get your credits, and then suddenly the price to create the video goes up from 10 credits to over 2000 and expects you to pay three times the amount you've already paid." - James Hardaker
4
"scam"
8 negative reviews mention this · 16% of all complaints
★★★★ "This app is a scam. You subscribe, get your credits, and then suddenly the price to create the video goes up from 10 credits to over 2000 and expects you to pay three times the amount you've already paid." - James Hardaker
5
"expensive"
7 negative reviews mention this · 14% of all complaints
★★★★ "to expensive for the horrible quality it produces. DON'T TRY IT!!!" - Cody Haney
6
"waste"
7 negative reviews mention this · 14% of all complaints
★★★★ "don't waste your money , It is not for South Asian users ... The best app is suno" - smart gsm
7
"subscription"
7 negative reviews mention this · 14% of all complaints
★★★★ "Scam. Weekly $10 subscription, getting 800 credits. If you want to make a video, you need 2000 credits for one video. Scam, scam, scam. Stay away from this Sundo app." - Vadim Goltser
8
"refund"
6 negative reviews mention this · 12% of all complaints
★★★★ "app is trash videos suck don't waste your money they should refund me for wasting my time" - John Sharninghouse
9
"paid"
6 negative reviews mention this · 12% of all complaints
★★★★ "This app is a scam. You subscribe, get your credits, and then suddenly the price to create the video goes up from 10 credits to over 2000 and expects you to pay three times the amount you've already paid." - James Hardaker
10
"nothing"
6 negative reviews mention this · 12% of all complaints
★★★★ "It's fun. Expensive, and they have the audacity to botch your videos with useless shots like "the hallway shot" or inserting characters that have nothing to do with your video on purpose to get you to edit with more tokens when videos cost …" - 1DeadClown WR
11
"free"
6 negative reviews mention this · 12% of all complaints
★★★★ "hey, how about making it clear this app is not free when doing advertising? Made me open an account and download songs and references only to hit me with a pay wall. shame on you honestly." - Zariat Hassan
12
"credits video"
6 negative reviews mention this · 12% of all complaints

📋 All 51 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Cody Haney 7/1/2026 v2.2.6
to expensive for the horrible quality it produces. DON'T TRY IT!!!
★★★★ smart gsm 7/1/2026
don't waste your money , It is not for South Asian users ... The best app is suno
★★★★ John Sharninghouse 7/1/2026 v2.2.6
app is trash videos suck don't waste your money they should refund me for wasting my time
★★★★ Larry Ransome 7/1/2026 v2.2.6
keeps crashing as soon as i upload a song or a picture
★★★★ James Hardaker 6/30/2026 v2.2.6
This app is a scam. You subscribe, get your credits, and then suddenly the price to create the video goes up from 10 credits to over 2000 and expects you to pay three times the amount you've already paid.
★★★★ 1DeadClown WR 6/30/2026 v2.2.6
It's fun. Expensive, and they have the audacity to botch your videos with useless shots like "the hallway shot" or inserting characters that have nothing to do with your video on purpose to get you to edit with more tokens when videos cost like 15-30$. They overuse cheesy spinning, sweeping, zooming camera shots. It does some stuff really well. too bad that stuff is overshadowed by the audacity. no reply when email customer service.
★★★★ Zariat Hassan 6/30/2026
hey, how about making it clear this app is not free when doing advertising? Made me open an account and download songs and references only to hit me with a pay wall. shame on you honestly.
★★★★ Venciants Kawangung 6/30/2026 v2.2.6
damn, i thought it was free...but when i see the reviews, nothing is good....
★★★★ Jeremy Withrow 6/30/2026 v2.2.5
didn't know ima have to buy hella points to makeach videoe
★★★★ Lydia Kwofie 6/29/2026
what a dumb app! PLEASE DON'T DOWNLOAD, it's no use ,it just waste of money ,time and WIFI, u need more credits to make a video ,and the one for free. doesn't even reach ,unless you buy which still won't be enough , change it ,it's terrible! stop giving me stupid ads if it's bad ,update It and make it better ,how will u get downloads,if everything is costly!!! 0 STARS ACTUALLY ,I couldn't do anything on that ,this' my 2nd download !
★★★★ Dale Leitch 6/29/2026 v2.2.5
rubbish,does nothing you instruct to
★★★★ Tom Croft (Juggalo1997) 6/29/2026 v2.2.6
absolutely a scam
★★★★ Malcolm David (#150DaysofPsalms) 6/29/2026 v2.2.5
Sondo is a scam i paid for one week 800 credits and i can seem to make any video within that range can i have my money back?
★★★★ Joe Everington 6/28/2026 v2.2.5
just money grabbing. costs an absolute fortube, just to make a single song.
★★★★ Ryan 6/28/2026 v2.2.5
this app is terrible it has the tendency to make your face look like an airhead and the lips does not even keep up or eve ln close to keeping up with the words in a song. Another thing I notice is that in some videos you may end up with 3 hands showing up etc.
★★★★ Sultan Alzaabi 6/28/2026 v2.2.5
the video that was created was clunky, Lyrics were wrong, for some reason the pricing was horrible, if your video creation minimum is 1650....why price the sub at 800...why is the registration only give 10....horrible pricing ...horrible service, would not recommend
★★★★ Landon Greenbaum 6/28/2026
AI slop
★★★★ Vadim Goltser 6/28/2026 v2.2.6
Scam. Weekly $10 subscription, getting 800 credits. If you want to make a video, you need 2000 credits for one video. Scam, scam, scam. Stay away from this Sundo app.
★★★★ Darren James 6/27/2026 v2.2.6
imagine downloading and then when signing up it says they've blocked you for unusual activity! THIS APP IS A SCAM TO STEAL UR INFORMATION
★★★★ Mm Subramaniyan 6/27/2026
bad
★★★★ Royal O'Husky 6/27/2026
It's crazy you know you start on the app and you start to make a video you describe everything what you want and then it makes it and it says you know sign up so you sign up for $10 a week And then when it's done generating it wants you to pay more money $20 I'm like what forget it. But he's a problem You don't get your money back They keep it so you're screwed I'm going to let everybody know about this app and how it's just stealing from people horrible horrible customer service! sneaky hustlin
★★★★ Dan C 6/27/2026 v2.2.6
dont waste your money. after paying the subscription and unlocking no extra features and then asked me to pay more the app was removed and recived a full refund from google play.
★★★★ Farhan Q 6/27/2026 v2.2.6
This app is rubbish, it charges an enormous amount of credits and nothing is realistic, no proper lip movement and sync, the bg music looks like there's a timing problem and once the credits are used they ask for more credits which have to be purchased again by the user for fixing their glitches out of four songs only 1 was near to ok which I had to manually re-edit. Their customer support team takes ages to respond. It's really not even worth 01 star. The hype they created is a scam.
★★★★ Damu Kamu 6/27/2026
just horrible
★★★★ Kathleen Sewell 6/27/2026 v2.2.5
you guys keep taking my money without my subscription i would lile my money back plz
★★★★ MCray Veroy 6/27/2026 v2.2.6
Super expensive.. without having tried the outcome.. You should let us try atleast 1 video generation, if we liked it, then we will buy it. if no sample. you should close your it forever.
★★★★ Jkee Slick 6/27/2026 v2.2.5
this app is a rip off it has you pay then you don't get to make video unless you pay more this is a poor experience and I am outraged at the unprofessional app
★★★★ Adam Coffey 6/27/2026 v2.2.5
Garbage. First off it cost me like $30 to make a video after credits were purchased, then it put random people in my video and dogs when the song was about a cat. Lip syncing was way off, movements weren't natural, don't waste your money.
★★★★ Deon 6/26/2026 v2.2.5
what a ripoff really. download the app right, subscribe, cool create music video 10 credits cool, then it only creates a picture that isnt even close to realistic but whatever and it creates a storyline then its another 2400 credits to create again, what do you want to create for that much credits i mean it is not even worth it, there is other apps that creates better images than sondo
★★★★ Simonescu Marcus 6/26/2026 v2.2.5
Awfull creations. I understand it is an AI app, but others are much better. None of the three creations came out not even close to be ok. Requested a refund, but I'm not sure if I'll get my money back. The music version, Suno, it's good, but this one, don't bother to purchase. 🤦‍♂️
★★★★ Nikola M 6/26/2026
there is no free video making
★★★★ Jennifer Gabutin 6/26/2026 v2.2.5
To expensive. I regret I subscribe once and they continue deduct payment in my account. I want refund.
★★★★ Veronica Flores 6/25/2026
I paid and this was a rip off didn't even give me what I paid for
★★★★ Selaela Berhanu 6/25/2026 v2.2.4
its not working for me nothing at all
★★★★ Gatka King 6/25/2026 v2.2.5
worst. waste of time
★★★★ Ron Chanetza 6/25/2026 v2.2.5
Too many issues: 1. Can't access the same account from a different device 2. Once you edit it's script, it swallows whatever credit is left 3. So called 800 "tokens" are used in 1 quality video ie if you manage to finish... Could go on & on but you catch the drift
★★★★ Glenn Brian Omac 6/25/2026 v2.2.5
I subscribed because the app indicated that the subscription would allow me to generate videos. However, after subscribing, I discovered that the subscription only unlocks certain features and that video generation requires additional credits or a separate purchase. This was not clearly explained before I made the payment. The distinction between the subscription and the credits needed for video generation was not made clear in
★★★★ Matthew hollow 6/25/2026 v2.2.5
a complete scam. I made an account with my Gmail for NOTHING (I know its just a sign up but its unnecessary data given). You given 10 credits to make the story but you still need more credits to make the video. that's such a blatant scam I'm lowkey pissed. the illusion of free
★★★★ BV C 6/25/2026 v2.2.5
Sondo has not been generating accordingly to prompt given. It fails so miserably and it takes so much credits to try to fix each clips, only to get the same results. I cant really use a video with so much errors and when I ask for credit refund, I'm only given a portion in returned. Frustrating!
★★★★ Marie Catherine Fishwick (Maz) 6/25/2026 v2.2.5
paid for a week, got everything done, then it wanted another£25. No thanks, rip off!
★★★★ Trey Andrews 6/25/2026 v2.2.5
out right lie from the get go no mention of haveing to buy more credits just to make a video
★★★★ A Y 6/24/2026 v2.2.5
Unfortunately, I've had a terrible experience with this app. Despite multiple attempts, it fails to function and instead requests additional payment. This feels like a scam. Full refund required!
★★★★ Cam Sourani 6/24/2026 v2.2.5
super expensive
★★★★ Suzie Vee 6/24/2026 v2.1.9
Has created mediocre clips, I edit them in another platform coz they tend to be slow and boring. They also cost me so much! tried a weekly subscription ($15.99) to then realise I need more coins. so get an add on of 8000 coins ($99.99)and canceled anything ongoing. 10 days later, I got charged $104.99 for a yearly subscription I never agreed to, no refundand, no coins with yearly subscription, so $220 bucks spent and put my bank account in minus! Scammers!
★★★★ Kevin Sheffield 6/24/2026 v2.2.5
yet another AI amp where all it does is try and take your money and give you poor quality.
★★★★ Chelsie Herron 6/24/2026 v2.2.5
A waste of over $100 already! I am trying to make a music video,and it will not do anything Iv asked it to do. It's not anything like suno. It will not get anything close to what I am asking it to. it It acts like it's got it. It charges you the subscription but then charges you to also to edit each section too. then you have to repay to edit again if it messes up. so you keep putting money in just for it to keep messing up and still doesn't get it. so in the end, I am out all of this money
★★★★ Jonathan 6/24/2026 v2.2.5
you can't create a video with the amount of credits that is purchased for one week. not even two weeks. like... seriously? it's AI. it's just software. no one is doing any work. it's just coding. why the hell do I need to pay over 30 dollars for just one video? a video that takes less than a few minutes for the AI to create? I'm so pissed. I feel completely cheated. I paid for a week, 800 credits, only to see I need 1,973 credits to make one video.. 🙄 I want my money back!!
★★★★ Adrian Bollam (Google King 778) 6/24/2026
This app is basically not free but paid gated instead so not worth the hype the ads made it be too.
★★★★★ 101jir 6/30/2026 v2.2.6
I only got one test without spending money. Fair enough, this kind of generation is expensive, but it limits my confidence. With my one test, I went to music generation, tried to have it make parcour inspired breakbeat. Gave it lyrics, separated lines, few words per line, and typed "(Instrumental)" between lines that are supposed to be just music. Gave me 3 seconds of hip hop. It would be one star if I had the nerve to risk money on this and it failed again.
★★★★★ Carla Ardon 6/27/2026 v2.2.5
I do like tge app, but is extremely expensive! you can't really make anything with the little points you get even with the subscription

+ 1 more in the clipboard copy

Sentiment summary

56%
Positive (4-5★)
4%
Neutral (3★)
40%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.