← Intelligence hub
Review Insights · Google Play

Sonny's BBQ

Thanx · 6,765 ratings · ★ 4.8

4.8
★★★★★
6,765 ratings
5 ★
5,944 (88%)
4 ★
579 (9%)
3 ★
109 (2%)
2 ★
29 (0%)
1 ★
99 (1%)

📋 All 11 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ John Joslin 5/5/2026 v48.1.0
Unless you want to register a credit card with them, this app is totally worthless.
★★★★ Daniel Zankman 4/2/2026 v47.17.3
keeps saying my payment cards are expired and they're NOT
★★★★ Alan Thomson 3/5/2026
I have power instructions and downloaded the app however it won't open so I've tried three times to do it and guess what I still can't. I'm really frustrated. I've been a faithful customer of Sonny's from the times Mr Tillman was manning the cash register and overseeing every aspect of his restaurant out of Waldo Road. But Christ's sake the man used to shut it down to feed my dog. I watched him take care of those sharpies that try to rip him off and franchising and know he would turn over in his
★★★★ Chad 1/13/2026 v47.10.1
10 dollar delivery fee is wild
★★★★ Stephen Yanco 12/14/2025 v47.3.2
won't add my birthday reward in even though it was sent to me
★★★★ Leyla Shaughnessy Meyer 11/14/2025 v46.1.45
3 cards didn't work for no reason all had plenty of credit available
★★★★ Chris 11/11/2025 v46.1.45
no veterans day meal, stop requiring a buggy app and early registration
★★★★★ Rob Mosrie 4/18/2026 v48.0.3
lousy app
★★★★★ Bill Brewer 2/27/2026 v47.14.1
The sliced pork was raw in the middle and ice cold.
★★★★★ Tiffany Smith 11/13/2025
App does not allow you to use reward points any longer. App has gone downhill over the last few months. Won't be ordering for a while. App made life easier. Could easily place order without being left on hold for forever.
★★★★★ Olga Perkins 11/11/2025 v44.4.0
inaccurate

Sentiment summary

96%
Positive (4-5★)
2%
Neutral (3★)
2%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.