← Intelligence hub
Review Insights · Google Play

Sony LIV: Series, Shows, Movie

Sony Pictures Networks India Private Limited · 1,978,443 ratings · ★ 3.2

3.2
★★★★★
1,978,443 ratings
5 ★
847,805 (43%)
4 ★
256,129 (13%)
3 ★
97,065 (5%)
2 ★
52,944 (3%)
1 ★
724,153 (37%)
🎯 Build a better version

Top complaints - extracted from 64 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"subscription"
14 negative reviews mention this · 22% of all complaints
★★★★ "Even after purchasing the ad free subscription they are showing too many ads Remove all ads for the subscribed users or take down your app" - Soham
2
"premium"
7 negative reviews mention this · 11% of all complaints
★★★★ "0 star very bad experience cuz every thing in premium i was download for cricket match but very very bad experience" - hafij Asagar

📋 All 64 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ Srjeee K 7/2/2026
I'm uninstalling because you deleted movies people bought from the playstation library. Can't have enemy software on my system, right? This is just the beggining I will drop your channels from DTH too 👍 😊 We will own!
★★★★ Bhavna Patel 7/1/2026 v6.34.4
ads are coming every minute pls fix this problem within 1day per video 6 are compulsary if you don't fix this problem so i unstalled it and never use it I am not saying that ads remove iam saying 1video =1ads are come I am comfortable pls fix this 🥺😭
★★★★ Balaji Bajjar 7/1/2026
why you runeid our fifa 😭 , there should plan 299 , but no your just s ... 799 not all india football fan can afford it , once thank for making 2026 fifa world worst by buying is rightes, (not all us can afford it )
★★★★ Raju Mysore 7/1/2026 v6.34.4
It's a one of the worst OTT app. Don't install it and don't pay for it.
★★★★ Rajat Mondal 7/1/2026
faltu
★★★★ Bheema Gurjar 7/1/2026 v6.34.4
maximum time error 502 so boaring app
★★★★ hafij Asagar 7/1/2026
0 star very bad experience cuz every thing in premium i was download for cricket match but very very bad experience
★★★★ Oggy Da 7/1/2026 v6.30.8
need minus star where is your ind vs eng t20 rubbish
★★★★ Soham 7/1/2026 v6.34.4
Even after purchasing the ad free subscription they are showing too many ads Remove all ads for the subscribed users or take down your app
★★★★ it advisor 7/1/2026 v6.34.4
I want my money back ... I paid yearly subscription for vaibhav suryavanshi... ek mahine ka paisa kaat ke do I want my money back any how
★★★★ ram raju 7/1/2026 v6.34.4
wrost app iam subscribing especially from match but not showing live plz this app banned 300 rupees hole
★★★★ Murali “MS” S 7/1/2026
does not even load in the phone.. pathetic ott app
★★★★ pushpak agarwal 7/1/2026 v6.34.4
the app is showing something went wrong all the time. while other applications working fine
★★★★ Vishakha Umathe 7/1/2026 v6.34.4
Worst app ever in the history of humankind
★★★★ Prakash 7/1/2026 v6.34.4
app not loading, showing like something went wrong
★★★★ Arvind Saklani 7/1/2026 v6.34.4
worst experience... it's not even open. bhut hi bekar aap h ye
★★★★ Dhammai RAJESHWAR 7/1/2026 v6.34.4
one and only worst ott app
★★★★ Vashishth Raval (Udit) 7/1/2026 v6.34.4
app crashes frequently
★★★★ Sai Dhanush Pagadala 7/1/2026 v6.34.4
I subscribed for Ind vs Ire and Ind vs Eng....But I think this app can't handle higher viewer load....At the time of the match the app just doesn't work at all and it's disgusting as I subscribed only for the sports and I can't watch it....Just a waste of money
★★★★ KatAsh Toshi 7/1/2026 v6.34.4
worst app 😭😭😭
★★★★ vivek dubey 7/1/2026 v6.34.4
jb b match dekho error ghatiya aap
★★★★ Ashwani Rana 7/1/2026 v6.22.10
poor working
★★★★ Shivam Yadav 7/1/2026
slow
★★★★ Prince R 7/1/2026 v6.18.6
not good app
★★★★ Dheeraj AR 7/1/2026 v6.34.4
worst app I ever used. Fully loaded with problems. mitochondria is powerhouse of cell and sony liv is powerhouse of problems.
★★★★ Kumar Sagar 7/1/2026 v6.34.4
very poor performance. not able to watch a single episode. should more focus on unit testing.
★★★★ Surya Prakash 7/1/2026 v6.23.5
worst app
★★★★ Sudhakar K R 7/1/2026 v6.34.4
This Is Wrost OTT
★★★★ Vivek Nanavati 7/1/2026 v6.34.4
does not start
★★★★ ajeet ramola 7/1/2026 v6.34.4
one of the worst app.
★★★★ Atanu Das 7/1/2026 v6.34.4
worst app experience ever
★★★★ nidhi spandan 7/1/2026 v6.34.4
I am rating 0 star as add of rajnigandha stops in between and it takes 1 min to finish 1 add. worst app , it should be BANNED.
★★★★ Gaurav Gupta 7/1/2026
kabhi kabhi match dikhate Ho usmei bhi subscriber loo
★★★★ Shrihari Kale 7/1/2026 v6.34.4
I have subscription still lot of ads in between viewing content.
★★★★ Abhishek Kumar ray 7/1/2026
this app not work without subscription
★★★★ Amit jha 7/1/2026
Don't purchase their subscription it's not worth it they don't have good content at all totally cringe content they have
★★★★ Chauhan Sandip 7/1/2026 v6.34.4
galti se aap mera paisa kat liya hai vapas kardo
★★★★ Diya Kannaujia 7/1/2026
I've been using this app for 2 years but recently I installed it on my TV and the video keeps on pausing after every 12 seconds I've reported the issue many times but it doesn't get fixed and I have to uninstall it and then reinstall it again and again and it's quite irritating since I cannot watch anything .
★★★★ DHANEESH K 7/1/2026 v6.34.4
worst app paid for 1 year mobile plan .most of the videos unplayable saying its premium content . waste of money . i uninstalled . 100% truth.
★★★★ Mahak Jadon 7/1/2026
worst ott app evee
★★★★ RUBY KUMARI 7/1/2026 v6.34.4
Ad bahut aata hai
★★★★ Vikas Bairwa 7/1/2026 v6.34.4
bhaiyo bekar app hain ap msin jane ke baad paise charge karta
★★★★ Dev Virani 6/30/2026 v6.34.4
very bad experience even with subscription, I have to watch ads even with subscription
★★★★ Subhadip Sen 6/30/2026 v6.34.4
West of money.😡😡😡😡
★★★★ Anil Kumar 6/30/2026
everything is paid on this app 🍌🍌
★★★★ Prateek P. Satpute 6/30/2026 v6.34.4
Inspite of purchasing the Premium subscription, there are unlimited advertisement and this irritates while watching any shows or series. Why to even pay even when the advertisements are still there. Highly disappointed
★★★★ Upendra Kumar 6/30/2026
bekar app hai
★★★★ Shriman Amoli 6/30/2026
It's not one of the worst app, it is the worst app of all time. The greedy owners want nothing except money; even with a paid subscription, there are 4 ads in a 20 mins video which cant be skipped along with ads if I skip a part. More adds than the free subscription of YouTube. Very disappointing when wanting to watch peacefully a video after a tiring day.
★★★★ Aman Goswami 6/30/2026
Getting 4 ads on subscription. i have premium subscription still gett 4 ads every 15 minute. its one of the worst experience i faced. this is last time i got subscription of sony liv.
★★★★ life of Anaya 6/30/2026 v6.15.70
these are cheater and whenever you guys do payment. be careful . they do auto renew without consent.

+ 14 more in the clipboard copy

Sentiment summary

56%
Positive (4-5★)
5%
Neutral (3★)
39%
Negative (1-2★)

⚠ Mostly positive but real complaints exist - opportunity if you fix the top 2-3 issues.