Review Insights · Google Play
Sony LIV: Series, Shows, Movie
Culver Max Entertainment Private Limited · 1,973,311 ratings · ★ 3.3
3.3
★★★★★
1,973,311 ratings
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Top complaints - extracted from 70 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"subscription"
24 negative reviews mention this · 34% of all complaints
★★★★★ "I recently purchased a subscription to this app, but it continues to display ads. Therefore, I would not recommend subscribing." - Hardik bhati
2
"premium"
21 negative reviews mention this · 30% of all complaints
★★★★★ "worst ad showing after giving money of premium membership 😔" - Shyamal Chauhan
3
"paying"
9 negative reviews mention this · 13% of all complaints
★★★★★ "very Bad experience, plz don't use this app. Even paying and taking premium the adds are coming and you need to see it mandatory. Then what is use of premium and even also the next show or random series starts automatically when the current…" - KRISH MEHTA
4
"watch"
9 negative reviews mention this · 13% of all complaints
★★★★★ "This is absolutely non sense on Sony Liv app where we pay for a yearly subscription and have to watch 4 stupid ads... It is so annoying YouTube is much better... I guess this is a scam" - Dominic Parnell
5
"premium subscription"
9 negative reviews mention this · 13% of all complaints
★★★★★ "This service is fraudulent. Despite purchasing a premium subscription specifically to remove ads, they continue to interrupt the experience with advertisements every few minutes. Furthermore, their customer support is completely unresponsiv…" - Hardik Bakshi
6
"getting"
9 negative reviews mention this · 13% of all complaints
★★★★★ "Worst app.... I have Premium Account Still i am getting Ads in every content, Movies, Shows, everything, So annoying." - DHRUV PARMAR
7
"experience"
8 negative reviews mention this · 11% of all complaints
★★★★★ "very Bad experience, plz don't use this app. Even paying and taking premium the adds are coming and you need to see it mandatory. Then what is use of premium and even also the next show or random series starts automatically when the current…" - KRISH MEHTA
8
"buying"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Just full of adds. No ise of buying subscription even after paying there are toany adds even more than tv. Even for any episode download you have to watch multiple ads just frustrating and nothing more. You can not enjoy any show on this ap…" - Vikram Singh
9
"frustrating"
7 negative reviews mention this · 10% of all complaints
★★★★★ "Just full of adds. No ise of buying subscription even after paying there are toany adds even more than tv. Even for any episode download you have to watch multiple ads just frustrating and nothing more. You can not enjoy any show on this ap…" - Vikram Singh
📋 All 70 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Autoplay to A web series, ads on 10 min gap.
I recently purchased a subscription to this app, but it continues to display ads. Therefore, I would not recommend subscribing.
worst ad showing after giving money of premium membership 😔
very Bad experience, plz don't use this app. Even paying and taking premium the adds are coming and you need to see it mandatory. Then what is use of premium and even also the next show or random series starts automatically when the current episode is finished., just stop this auto playing.
This is absolutely non sense on Sony Liv app where we pay for a yearly subscription and have to watch 4 stupid ads... It is so annoying YouTube is much better... I guess this is a scam
FRAUD ONLY CHEATING THE MEMBER WHO WANTS
I need to restart my phone everytime I want to watch any downloaded content
Too much ad after paying for subscription also
बकवास है.. subscription लिया है,फिर भी एड देते है।
This app is all about ads, it's useless!
Just full of adds. No ise of buying subscription even after paying there are toany adds even more than tv. Even for any episode download you have to watch multiple ads just frustrating and nothing more. You can not enjoy any show on this app.
This service is fraudulent. Despite purchasing a premium subscription specifically to remove ads, they continue to interrupt the experience with advertisements every few minutes. Furthermore, their customer support is completely unresponsive. I strongly advise against paying for this subscription as it is a total SCAM.
Worst app.... I have Premium Account Still i am getting Ads in every content, Movies, Shows, everything, So annoying.
is it a scam going on after buying Premium subscription why are we getting so many ads.Nun other app is doing that so why charging if they want to show ads.
irritating ads even with premium subscription.
I saw 6 ads continuously. are you serious sony liv 6 ads continue. it's so frustrating that's the reason this platform doesn't grows like others.
kam se kam ek toh cheez free de do Insaan ko bhale hee ads dikha do hur 20 minutes mein kyu lootne pe lage hue ho logo ko
Even after logging out all the other devices that were logged in, the notification kept on coming saying that only one device is allowed (as ive subcribed to 399 plan). I cannot even use what I've paid for. Such a waste of money.
terrible experience. video quality is mostly poor even with stable and high speed internet. Also lots of ads even after paying for the premium
worst app ever
very bad watching nothing even after payment
worst app too much ads even I have premium
really bad experience. premium account hote hue bhi youtube par dekhna pdta h Content.
after having subscription still getting that stupid ads and not resolution from customer support I will go for consumer court for this fraud activity
after buying a subscription why am I seeing ads in match highlights?
Too many adds while watching a video, when I have premium subscription. Will not renew my subscription.
इस ऐप पर कोई समस्या होने पर शिकायत करना बहुत ही कठिन है। जिनको अंग्रेजी नहीं आती है वे तो शिकायत कर ही नहीं सकते।
too expensive just to watch football
after you purchase a premium plan and there is too many ads. between the live and replays. giving zero sony liv.
so bad free preview only for adds
This app is the worst, and they sell a premium subscription without ads, which is non-refundable. They just take your money & reply with terrible explanation about policy changes like 1. I completely understand your concern regarding the ads on our content. We truly value your input and want to assure you that we continuously strive to improve the experience for our users. 2.I understand you’d like a refund. As per policy, refunds aren’t available.
worst app.. won't start half the time
too much ads
worst app i have full 1 year subscription still getting so much ads in whole episode almost 15/20 ads resolve this issue much as possible otherwise we will boycott 😡😡😡😡
Fraud app. At the time of buying subscription they said there will be no ads . Abruptly they started ads like non subscribers saying that now our policy changed . Then why we are paying for seeing your ads.
ek saal ka add free pack khareedne ke wavjood isme bahut jyada add dikhaye ja rahe hai, logon ke add free pack ke naam par scam kiya ja raha hai,
Even after buying premium subscription, still getting multiple ads. Not even 2-3 ads . In 20 min of episodes i get total about 9-10 ads !!! This dumbass policy is gonna cost you ! Uninstalling this shittyy app.
very bad application
Not going to renew my subscription until ads are not removed.
paid for premium subscription but still getting ads in high volume in every 10 to 15 mins, then what's the meaning of paying huge amount??
too many ads are being played even after getting subscription for a year.
i will give a 0 rating to this app. this app has nothing good to watch .Shows that they said are not there
Don't Subscribe this app, I have premium subscription for 1 year of Rs 1499/- they only promise no-ads but every 10min interrupted by 4 ads its very annoying. so basically its experience as unpaid.
If i m paying for premium app.. why still i got so much advertising..its so frustrating, so what's the point of premium pls let me know.. we all should cancel our subscription i think
Not satisfied
even after buying your paid subscription, I'm seeing lots of repetative ad's . jave not paid your app for seeing ad's every next minute.
worst oot app.
The worst app for tv, it has so many bugs, showing ads repeatedly again and again. it's too frustrating
WORSTTTT Can't even uninstall it stuck to my phone like a leech.
app la shi shi mara
+ 20 more in the clipboard copy
Sentiment summary
57%
Positive (4-5★)
5%
Neutral (3★)
38%
Negative (1-2★)