Review Insights · Google Play
Soul-年轻人的社交元宇宙
Shanghai Soul Gate Technology Limited Corporation · 28,327 ratings · ★ 2.1
2.1
★★★★★
28,327 ratings
📋 All 69 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
i can't even login in pls can you help me out
账号不能被验证，好像需要中国身份证。请问，国外的用户怎么通过验证？
been hoping I could get some friends from this app since my teacher and my friend recommend me this app. but I think it's useless now since it makes everything difficult. I can't start a chat with anyone or reply any chat, neither with liking any post because I must verify my account with my ID number. I tried to verify it, but I got identified as a man (false identification). have already complained and no reply. also, my friend got restricted while she did nothing wrong. so disappointing
NO ENGLISH all the app is in Chinese ...
可不可以护照实名认证（哭哭）
没明其妙就给你封号，太霸道了
the app has privacy problem
真不知道官方在想什么。我为什么要使用这个app，不过就是想找个没人认识的地方畅所欲言而已，结果你居然需要实名认证才能聊天？呵🙃我特么要聊天不会使用别的app吗？一开始想用这个app就是因为可以匿名聊天，现在这功能没了，对我来说已经没有使用的意义了，拜，再也不会来用
新版我的手机用不了
现在只有中国大陆身份的人才可以用喔
Couldnt use the app anymore 😞 super disappointed
why ppl so toxic in there?
Worst app ever
失望透頂 好端端的改了什麼實名認證 還硬要隔開中國用戶和外國用戶 以前交的朋友直接原地消失 因為你的實名認證 還動不動就封號 我真的謝謝你 從三四年前已經有好多用戶說了實名認證這事 希望你們改進 可是你們直接無視外國用戶的需求 改都不改一點 好傢伙
刚下载，想要登入使用，结果被告知无法登入，而且被禁封了 🙄🙄
Hi, I have an issue while using other phone number I can't login in. Kindly fix this problem. Thanks.
浪費時間砌了頭像，不能儲存！垃圾
This is terrible! It's not user friendly for people overseas, don't install it. It's impossible to verify your account and without it you can't use the app. Stay away!
如果只能给中国使用 就在playstore下架吧😎😎浪费 时间 ！！！！！！！ Useless app
Not a friendly apps for overseas user. Can't verify the account which all access to group need to be verify account before entering and account can't be verify for foreigner. Had message to consult the helper, but never been reply by them. Waste time for playing.
No receive any verification cod to my phone number's
放在这里也没有意思了吧？根本都不让海外用户使用
不好玩
H海外人如何认证??
Used to be good.. until CCP requires verification... Fxxk the CCP
Need identity verification to use, but only accept china IC
我已经申请很多次了 就是不给我通过
垃圾， 把海外用户聊天室限制了，付费用户匹配也限制了，付费还有毛线用
无故封号。早就因为是海外用户而被禁止发瞬间和聊天而感到不解，现在给我来个封号。我瞬间不能发，聊天不能聊，我每天上去签到领soul币也违规了？并且soul币每天领还每天都是129罢了。不能理解。现在只希望能有最后一次的登录机会，让我能把发表过的瞬间都截图留念，以后就拜拜再也不见您了，谢谢！
以前使用soul的时候都没让我实名认证，想语音聊天想匹配都没有问题。现在搞个实名认证，想干嘛都不行。
这个直接在这里下架吧 求了 下载了又怎样，还不是不能发布瞬间，点赞评论被人的瞬间，甚至聊天也不行 因为需要实名认证，电话号码也只接受+86的，身份证也只接受中国的
不像以前了，外国人用不了。发信息也不回，没有趣。
I want to change the language to English but there is no option to change
我进特定的派对房的时候它会显示网络异常，然后就听不见声音了，有些房又不会有这些问题
I want to change the language to English but not option available to change the language
Good app too meet people
实名认证导致大部分的海外用户无法用这款交友app. 希望可以改善.
之前没有实名认证的时候还好，现在说要实名认证，我们外国人又不是中国居民，真的难搞
變質了
我要注册可是显示我的号码有异常行为。
Has your msg verification been suspended? I have tried different contacts but none prompt back with code from msg?
垃圾，匹配功能都没有了
I dont have chinese phone number what should I do ?
No good
I can't change the language to English why it's only showing Chinese and I don't understand Chinese
Well be better if it is in English language I can't understand a thing
因为那边的政策，不能继续呆在这个Soul星球
刚下载就被封号我都一脸懵
Alot cheaters and keep being annoying to using fake photos cheat for wechat ID…it not allow for overseas users anymore
海外用不了，杀猪盘骗子多
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Sentiment summary
26%
Positive (4-5★)
1%
Neutral (3★)
73%
Negative (1-2★)