Review Insights · Google Play
SoulChat-Talk from the Heart
Junglepix · 6,589 ratings · ★ 4.4
4.4
★★★★★
6,589 ratings
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Top complaints - extracted from 29 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"network"
5 negative reviews mention this · 17% of all complaints
★★★★★ "for a while now its says no network connection, I have 2500 coins on my profile so I'm pretty irritated that I am unable to talk with my characters" - Josey May
2
"internet"
5 negative reviews mention this · 17% of all complaints
★★★★★ "I really like the app and all, but for the past week or so, it's been telling me I don't have a stable internet connection. I've tried closing and reopening the app, deleting and re-downloading it, and still the same ordeal." - Daylan Lee
3
"connection"
4 negative reviews mention this · 14% of all complaints
★★★★★ "for a while now its says no network connection, I have 2500 coins on my profile so I'm pretty irritated that I am unable to talk with my characters" - Josey May
4
"coins"
4 negative reviews mention this · 14% of all complaints
★★★★★ "for a while now its says no network connection, I have 2500 coins on my profile so I'm pretty irritated that I am unable to talk with my characters" - Josey May
5
"guest"
4 negative reviews mention this · 14% of all complaints
★★★★★ "only let me use it once, never sent an email, won't open guest. spam app." - Alexander Jensen
6
"money"
4 negative reviews mention this · 14% of all complaints
★★★★★ "stupid , it gives you two messages and then wants you to throw money at it when you know nothing about it" - Trav
7
"doesn"
4 negative reviews mention this · 14% of all complaints
★★★★★ "fix your app it doesn't open or refund my money" - Joseph Kast
8
"review"
3 negative reviews mention this · 10% of all complaints
★★★★★ "started charging my mother's card even though I've never downloaded this app, downloaded it just to add a review" - Grilled cheese Obama samich
9
"nothing"
3 negative reviews mention this · 10% of all complaints
★★★★★ "stupid , it gives you two messages and then wants you to throw money at it when you know nothing about it" - Trav
10
"couple"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I really liked it at first, bought a subscription but now it's always having network problems. in the last couple weeks I've probably missed out on several hundred coins from not being able to do my daily logins. I'm beginning to think it's…" - Michael Noll
11
"chat"
3 negative reviews mention this · 10% of all complaints
★★★★★ "I would give this app 5 stars because the ai is the best one ive used. across multiple apps. however the monetary system for this app is the worst. please add a REAL lifetime subscription or at least a years subscription that allows you to …" - Rob Williams
12
"message"
3 negative reviews mention this · 10% of all complaints
★★★★★ "stupid , it gives you two messages and then wants you to throw money at it when you know nothing about it" - Trav
📋 All 29 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
for a while now its says no network connection, I have 2500 coins on my profile so I'm pretty irritated that I am unable to talk with my characters
only let me use it once, never sent an email, won't open guest. spam app.
started charging my mother's card even though I've never downloaded this app, downloaded it just to add a review
stupid , it gives you two messages and then wants you to throw money at it when you know nothing about it
I really liked it at first, bought a subscription but now it's always having network problems. in the last couple weeks I've probably missed out on several hundred coins from not being able to do my daily logins. I'm beginning to think it's intentional to force me to purchase coin packs.
Complete trash, I can't even sign using guest mode like I did the last time
fix your app it doesn't open or refund my money
You need to pay to send even one message.
doesn't seem to work...
can't get the app to uninstall or re-download.
false prices in the app for gems that you pay for with each message. the app is buggy on a couple things. doesn't seem to work on cell data Internet on mint Mobile. the couple bots i used work great. the memory is better than most I've tested so far. no way to Edit previous chats, lacking certain basic tools and functions. info about certain things is iffy and not verified like the memory. after testing a long chat, it started changing details greatly and forgetting about 10-20 replies before.
unable to talk to any bot. it says theres a network issue even when im connected to wifi. loved the app
Still getting a message that network is unstable. Same message with any network being used on the phone. Wifi / mobile data.
so I read a review that was on the 8th of April and the same thing is still happening are you going to fix your app or what ? cause I for one enjoyed the Ai on this app.
Same interface, same bots, same app just under a dozen different names. I think this app may also be stealing credit for authoring other people's bots.
no Idea what's wrong with the app but can't make an account, log in as a guest, go to their website, nothing, so until whatever is wrong is fixed or a workaround is made, I'll just stay at 1 star
shame, the app says i have no network connection, it only works when connected to a wifi network. This is really disappointing, please fix it.
always says no Internet. I have to keep deleting it and reinstall for it to work
Your app is broken.
can't even do anything on app anymore
I don't even use the app anymore and I'm getting charged 7.96...how do I stop the charges.
I would give this app 5 stars because the ai is the best one ive used. across multiple apps. however the monetary system for this app is the worst. please add a REAL lifetime subscription or at least a years subscription that allows you to chat freely for one year. Many people would pay for it.
у вас нету ботов других только аниме
I really like the app and all, but for the past week or so, it's been telling me I don't have a stable internet connection. I've tried closing and reopening the app, deleting and re-downloading it, and still the same ordeal.
Dropped my review drastically because for at least 2 weeks now I can't even use the app. Can't log in with email, can't use guest, anything. Trying to search for any info shows "no problems reported" or whatever, but some other recent comments confirm I'm not the only one. I had just spent money on the app too. Losing hope and feeling cheated honestly, because the devs haven't said anything and it feels like they just raked in as much money as possible and cut loose
fix your app
keeps saying I dont have internet ive uninstalled and reinstalled and nothing still saying it and I had just bought coins if this doesn't get fixed im thinking of reporting this app for stealing info
enjoyed the app for a couple days. But the internet connection went down and I can't do anything anymore. I have spent money on this and I feel robbed not having any access. Especially after having purchased the lieftime membership.
how is that I paid the 5.99 for life time but I can't chat I have to buy the coins
Sentiment summary
84%
Positive (4-5★)
5%
Neutral (3★)
11%
Negative (1-2★)