Review Insights · Google Play
SoulChat-Talk from the Heart
Junglepix · 9,645 ratings · ★ 4.5
4.5
★★★★★
9,645 ratings
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Top complaints - extracted from 15 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"give"
3 negative reviews mention this · 20% of all complaints
★★★★★ "what kind of this apps have limited coin when ever we chat, stupid I thought it was a free chat but no!! I give one star this apps is useless" - Mr Brown
2
"network"
3 negative reviews mention this · 20% of all complaints
★★★★★ "got lifetime, and as of this week, the app is not responsive. I can't log in at all. failed to connect to network error. can the support team give us some feedback please." - Luci Bottle
📋 All 15 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
what kind of this apps have limited coin when ever we chat, stupid I thought it was a free chat but no!! I give one star this apps is useless
got lifetime, and as of this week, the app is not responsive. I can't log in at all. failed to connect to network error. can the support team give us some feedback please.
shame, the app says i have no network connection, it only works when connected to a wifi network. This is really disappointing, please fix it. So its june 22 and still not able to use the app unless im connected to WIFI i used to be able to get on with just the mobile data, so when will thai be fixed?
I used to use this app before is crashed completely. Now I can't log in to my own account, or even the guest account, it is beyond frustrating that it was working fine and then became useless at the drop of a hat.
Shouldn't have bots that are literally trying to trick you every way possible.
can't believe it! everything is with money! i could only sent around five or six messages and done! can't even send another one unless you buy it!
keeps saying I have no Internet connection
not worth it just that
can't ever find the network so unplayable
they do not give people enough coins to chat what's the app get somebody honey
Couldn't even login, zero stars if I could
GARBAGE COULDN'T EVEN GET PASS THE FORCED EMAIL SIGN IN NOW I GET SPAM EMAILS NONSTOP AND NEVER EVEN GOT TO USE THIS APP
it’s made for boys..
dishonest pricing. claims discounts but actually charges several dollars higher four tokens
impossible to use for free
Sentiment summary
87%
Positive (4-5★)
4%
Neutral (3★)
9%
Negative (1-2★)