Review Insights · Google Play
Spotify: Music and Podcasts
Spotify AB · 35,806,195 ratings · ★ 4.3
4.3
★★★★★
35,806,195 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"songs"
8 negative reviews mention this · 26% of all complaints
★★★★★ "it's so bad as a free user I can't explain what do you mean only one time I can select song which I want to hear and skip songs more than 2 to 3 times a day are you high this features are basic necessity of music apps not a premium feature …" - Amit Paira
2
"premium"
8 negative reviews mention this · 26% of all complaints
★★★★★ "it's so bad as a free user I can't explain what do you mean only one time I can select song which I want to hear and skip songs more than 2 to 3 times a day are you high this features are basic necessity of music apps not a premium feature …" - Amit Paira
3
"song"
7 negative reviews mention this · 23% of all complaints
★★★★★ "it's so bad as a free user I can't explain what do you mean only one time I can select song which I want to hear and skip songs more than 2 to 3 times a day are you high this features are basic necessity of music apps not a premium feature …" - Amit Paira
4
"play"
7 negative reviews mention this · 23% of all complaints
★★★★★ "it's so bad as a free user I can't explain what do you mean only one time I can select song which I want to hear and skip songs more than 2 to 3 times a day are you high this features are basic necessity of music apps not a premium feature …" - Amit Paira
5
"crashing"
7 negative reviews mention this · 23% of all complaints
★★★★★ "app keeps crashing on" - James Weikel
6
"times"
5 negative reviews mention this · 16% of all complaints
★★★★★ "it's so bad as a free user I can't explain what do you mean only one time I can select song which I want to hear and skip songs more than 2 to 3 times a day are you high this features are basic necessity of music apps not a premium feature …" - Amit Paira
7
"music"
4 negative reviews mention this · 13% of all complaints
★★★★★ "it's so bad as a free user I can't explain what do you mean only one time I can select song which I want to hear and skip songs more than 2 to 3 times a day are you high this features are basic necessity of music apps not a premium feature …" - Amit Paira
8
"keeps"
4 negative reviews mention this · 13% of all complaints
★★★★★ "app keeps crashing on" - James Weikel
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
it's so bad as a free user I can't explain what do you mean only one time I can select song which I want to hear and skip songs more than 2 to 3 times a day are you high this features are basic necessity of music apps not a premium feature you guyzz are making basic things inaccessible to your users and selling it as premium I can't download songs ysah got it. It can be called as premium but can't go back to the last songs can't skip the current song can't select song which I want to play 🤡🤡
i like it but the ads are annoying
App is great but there are so many ads. It is not even about revenue but pure harassment. 3 ads at once. How do you even expect us to even enjoy music with so much interruption and for so long
update:this app is broken keeps crashing and refusing to work I've uninstalled and cleared the cache and the app still refuses to work.
I wanna be able to control my own songs without needing to pay
It is good when i was using this at past but now they are showing ads and it is so much annoying when asking to music and when i playing songs at playlist they only play the first song and then they play somthing that is not in my playlist pls fix this. (edit) now even i cant choose the song to play they re recommending to get the premium people used this at past because it is free but now this isnt like same i am really hating this now people dont like to pay to listen to music ruin the peace
tum logo ki ma ka bhi##a
I love Spotify I'm a premium member but for the past two weeks it keeps crashing on me I've tried clearing the cache like it recommended I tried putting the app in deep sleep for a bit and nothing I can't even use the service in anyway will give 5 stars when this issue is resolved
triệu òi Quảng cáo càng ngày càng nhiều:)) nghe được 1 bài tận 3 4 cái quảng cáo chèn vào, làm ăn thế này thì chịu bạn luon
I can't play songs
Uninstalling the app right now!! Even though after watching tons of ads why can't you allow me to play the song which I need? Poor app which fails to serve its purpose. Keep on saying you need a premium to play more songs of your wish. I don't think so, I just need a good app.
the latest version is actually insanely terrible. I can't search for a song, can't view an artist page, can't even skip songs without the app crashing. I've tried uninstalling and reinstalling, and that doesn't work, so idk what else to do. I pay for premium too so that's definitely going to change unless a fix happens pretty darn quick.
just did your "clean reinstall" again, step by step. still crashes and tells me there's a bug. now it's a one star rating--years of playlists and memories, gone.
Concerned User/subscriber since 2014 The current version is almost un usable too many bugs and crashes alot. (10 times in one day!) I've reinstall it several times done everything suggested short of buying a new phone what gives? no other service handles like Spotify. i don't want to switch Please help fix the bugs
😒
For the first 5 years of using it was okay, but when 2025 came in scammer app, I just availed the family premium plan and in less than 2 weeks my premium plan was gone. How many times has it removed me from the premium plan even though I've been using it for less than 2 weeks, then suddenly it just disappeared like the wind?
very much ads are there🤬😡
I hated that I kept getting a ad for every song that ended and went to another one. I also hate that we cant go backwards a song or tap on a lyric to rehear it. please fix it .
App no longer works. I've been a premium member for many years and can't even play my downloaded playlists. App constantly crashing and saying try again later. Tried to force close, restart, and just uninstalled the app and reinstalled for it to still not work. Next step is cancelling the subscription.
Do I even have to explain?
first it was one ad then two now it's three ads back to back. it's not even three different ads it's the same ad three times, sometimes its in different languages.
app keeps crashing on
your new widget sucks bring back the old widget
I used to get mad at the UI changes that would be made every so often but now the app is near unusable. My everyday play list has hours of music with hundreds of songs on it. It used to be that shuffle would remember the session and not play any of the songs it had already played or that I had skipped but now no matter when I start or stop the playlist, shuffle wants to play the same 30 songs. I know Spotify is really proud of their new vibe coded stuff but now the app sucks.
i'm playing song in my playlist, but after a few songs, they're playing songs that's not even on my playlist. why bother making playlist when in the end you're playing random songs? the same thing happened, when i search for a singer, then i played the album, but just after one song, it started to play other singer songs that wasn't even on the album.
want money
Please please fix the bugs! Since the last update it is constantly crashing. I have to force stop the app in order to get access to it, then when I'm done listening but want to go back later it's just a black screen and won't load anything. The widget also no longer works. I've uninstalled and reinstalled about 3 times already and it still keeps happening. I have no issues on my TV or computer app.
too much ads and suck they push in to premium for every thing hate it but song are fine
Individual Pricing Compared To Family Plan Is WILD - Individual should be max £6.99 a month
Trash
It's been crashing a lot lately.
Sentiment summary
83%
Positive (4-5★)
4%
Neutral (3★)
13%
Negative (1-2★)