Review Insights · Google Play
Spotify: Music and Podcasts
Spotify AB · 35,540,908 ratings · ★ 4.3
4.3
★★★★★
35,540,908 ratings
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Top complaints - extracted from 31 negative reviews
Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.
1
"premium"
7 negative reviews mention this · 23% of all complaints
★★★★★ "with the new update I can basically only use it if I have premium" - Callie Rappleye
2
"song"
7 negative reviews mention this · 23% of all complaints
★★★★★ "this app is popping damn too many adds , its was alright before but not anymore ,there are 2-3 adds after every 2 damn songs.. you want me to purchase premium, i wont , if you dont stop limiting your adds , i might just stop listening to yo…" - afroz syed
3
"songs"
6 negative reviews mention this · 19% of all complaints
★★★★★ "this app is popping damn too many adds , its was alright before but not anymore ,there are 2-3 adds after every 2 damn songs.. you want me to purchase premium, i wont , if you dont stop limiting your adds , i might just stop listening to yo…" - afroz syed
4
"spotify"
6 negative reviews mention this · 19% of all complaints
★★★★★ "I just love Spotify and you can also find really good playlists" - Flowerbby_4419
5
"change"
6 negative reviews mention this · 19% of all complaints
★★★★★ "It is not updating app if we want to change the song it wanted to buy the premium Spotify fix this problem quickly plz 🙏" - MD Naseema
6
"music"
5 negative reviews mention this · 16% of all complaints
★★★★★ "this app is popping damn too many adds , its was alright before but not anymore ,there are 2-3 adds after every 2 damn songs.. you want me to purchase premium, i wont , if you dont stop limiting your adds , i might just stop listening to yo…" - afroz syed
7
"choose"
4 negative reviews mention this · 13% of all complaints
★★★★★ "they got rid of the freaking ability to restart your song or change where you are in it in the free version and the premium is too expensive and now they give you limited skips per hour and also limited amount to choose your songs they keep…" - Aiden Schell
📋 All 31 negative reviews
Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").
Previews are laggy as all hell and crash the app.
Version 9.1.44.2120 won't show network devices like speakers on Android 16. Only shows what is currently being used on an Android 12 device which can see and select devices And is also on version 9.1.44.2120.
Poor app 💩so many ads even you can't listen the song you want to
I just love Spotify and you can also find really good playlists
high level ads
It is not updating app if we want to change the song it wanted to buy the premium Spotify fix this problem quickly plz 🙏
they got rid of the freaking ability to restart your song or change where you are in it in the free version and the premium is too expensive and now they give you limited skips per hour and also limited amount to choose your songs they keep adding worse and worse things and making this app worse for the user's
I m having too much bad experience these days sometimes audio stop coming i tried everything but nothing helps I m using primium but I don't think it's worth it
ads are very disturbeing
very bad
its good when i first use it, but right now its bugging. every time i open it, it always says "something went wrong, please try again" and the playlist and songs are not showing
can't sign in cause the captcha does not work - good job - love you AI, please never change 👍 🤡
I thought this was a Music app. After I realised it is an advertisement app with some songs.Literally we are waiting for songs to play. lot of ads
I like the old spotify better, because what do you mean I have to buy the damn premium so I can choose the songs that I want to play.
yesterday my downloaded music is un download
begging the premium like beggars 😂
IKLAN LO MAKIN BANYAK!!!!!!
banyak iklan, jelek
too.many ads and only 6 skips per hour cant even choose our own choice song
no sepuede y no bore nada😭🥴💫🤔
Keeps running in the background secretly (yes sure I can change settings. That doesn't make it any better). About time I removed this malware apparently.
they have ruined the free version
worst application ever you need to spend money on things you already have in your default music app in your phone 👎👎👎👎👎
You can't even listen normally. All the time ads pop up, switching songs in the middle of Playlist. Constantly begging for "Spotify Premium". Now you can even choose a start song without it. Deeply discouraged by this and ending usage.
Why is it so difficult to listen to music in another region? I was able to listen to a song on wifi and when I went outside to walk I had zero music because I couldn't get the app to recognize the region change since I am in the US now. Why is there even an issue with it at all? Spotify pays us artists the least and then I get told my music isn't available when really it's Spotify denying listeners.
I travelled abroad as I am on holidays+paternity leave and they blocked my account and said I don't live in my address. Cancelled
with the new update I can basically only use it if I have premium
this app is popping damn too many adds , its was alright before but not anymore ,there are 2-3 adds after every 2 damn songs.. you want me to purchase premium, i wont , if you dont stop limiting your adds , i might just stop listening to your damn music.!!
For the last month this app has been acting very weird. I'll be listening to a song and the app randomly stops working or crashes. Usually, the song playing shows up on my locked screen. It doesnt show the actual song being played it just continously loads. My wifi connection is fine and the app is up to date. Fix your app Spotify. I don't pay $13 and some change a month for this...
added video to podcasts, keeps trying to turn video on after you tell it to go audio only. then when you turn videos off by default and want to turn the video on on the page it just goes no now I don't want to.
Recent update broke the discovery of Google cast devices. I subscribe for multi room streaming, yet I have sat in silence for days!! I shouldn't have to manually downgrade versions...
Sentiment summary
83%
Positive (4-5★)
4%
Neutral (3★)
13%
Negative (1-2★)