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Review Insights · Google Play

Spotify: Music & Podcasts

Spotify AB · 38,109 ratings · ★ 4.0

4.0
★★★★★
38,109 ratings
5 ★
18,465 (48%)
4 ★
12,687 (33%)
3 ★
670 (2%)
2 ★
2,287 (6%)
1 ★
3,905 (10%)
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Top complaints - extracted from 32 negative reviews

Recurring phrases mined from 1-2★ reviews. The bigger the percentage, the more users have the same problem. Fix the top 2-3 in your version and you have product-market fit on day one.

1
"spotify"
6 negative reviews mention this · 19% of all complaints
★★★★★ "The app on chromecast has gotten worse. They've removed some of the functionality such as starting a song radio. when I go to search, instead of bringing up the keyboard it regularly shows a pop up that says "Use Spotify app to search". thi…" - Eimear Spain
2
"music"
4 negative reviews mention this · 13% of all complaints
★★★★★ "I think you need some updates your app is slow to come on sometimes it cuts out on music like The feeds messed up you need to get rid of the Kinks in this app or I'm going back toYouTube music" - Heidi Aldrich

📋 All 32 negative reviews

Every 1-2★ review we fetched. Use the copy button to grab them all for your own analysis (paste into ChatGPT/Claude with a prompt like "summarize core user problems, group by theme, ignore bugs, focus on missing features").

★★★★ marchene esparrago 5/10/2026
it keeps bugging
★★★★ Kevin O'Connor 5/7/2026 v1.132.2
Works ok. Plays the same ads constantly to drive you nuts in free version in order to drive you to sign up and pay for one of their over priced plans.
★★★★ O L Williamson 5/1/2026
not having an experience sorry
★★★★ rastko miljkovic 4/30/2026
buged out on my tcl tv says check Internet connection i cancel sub
★★★★ SportG 024 4/30/2026
kenapa saat saya memutar hanya dengan audio, suaranya tidak keluar seperti di mute? padahal pengaturan suara tv saya tidak menandakan kalau saya me-mute nya. tolong di perbaiki secepatnya karena saya sudah berlangganan dan ini saya merasa di rugikan.
★★★★ Fred Cannon 4/29/2026 v1.91.8
it sucks
★★★★ Kayla Sammut 4/28/2026 v1.132.2
qqqqqqqqqaszz the same Day installation of the same as the qqqqqqqqqaszz
★★★★ Archana Chavan 4/28/2026
this is very long taking process to sign in
★★★★ sithev vinuthaka 4/27/2026 v1.130.4
not working
★★★★ Krishan Chauhan 4/25/2026 v1.76.1
can't install on tv
★★★★ Ayan Sadat 4/24/2026 v1.130.4
very bad
★★★★ Chris Larson 4/21/2026 v1.130.4
When exiting the app it still plays music even when properly exiting the app. I should be surprised that this hasn't been fixed but I am not because Spotify is more worried about the bottom line.
★★★★ Megan Portors 4/20/2026
no matter what I do it isn't letting me log into my account
★★★★ Mitchell Zoph 4/17/2026 v1.130.4
App never loads beyond the splash screen on my Google TV Streamer. Not even reinstalling resolves the issue. I can cast to it but if I can't access my playlist from the TV I probably won't use it.
★★★★ Wynette Hoskins 4/15/2026 v1.130.4
why does this app keep I mean it's a good app I have it on my phone but this the TV app keeps refreshing and then it won't and then it takes my account off and then I have to wait till Friday to get it back on cuz if I try to connect the phone to the Bluetooth it's just going to it's not connecting
★★★★ anthony mallari 4/15/2026 v1.130.4
slow app
★★★★ Bropleaselet 4/12/2026
excess ads nowadays.back in my day Spotify used to have unlimited skips and repeat for free,and ads once in a blue moon.now,ads are between every single tracks
★★★★ ahmed hamid 4/4/2026 v1.95.13
Who needs this app anyway, it's not much of an app
★★★★ TV-Box KPN 4/2/2026 v1.128.2
Not possible to just login with username password. Phone linkup unnecessarily required or you need to sign up for a new one needlessl
★★★★ jedidiah gill 3/31/2026
i hate it because i couldnt get in the app....
★★★★ Peace Home 3/30/2026
don't work properly
★★★★ JL Gelo 3/30/2026 v1.128.2
it needs a massive ui overhaul. make it look better on android tv. also there should be a video and audio quality options especially when music videos are now a thing on spotify.
★★★★ Gideon Chesiror 3/27/2026 v1.128.2
my spotify is not working on my tv
★★★★ KL Benjamin 3/25/2026 v1.127.3
was working fine, now it even launch. google tv on tcl
★★★★ Joshua Neang 3/18/2026 v1.125.1
I had great WiFi but didn't work
★★★★★ Mike Buettner 5/4/2026 v1.132.2
constantly crashing
★★★★★ Sasanka Chamikara 5/3/2026 v1.132.2
It's very hard to find a song on this app. Please include the search suggestions option. Not at all user friendly
★★★★★ Heidi Aldrich 4/27/2026 v1.130.4
I think you need some updates your app is slow to come on sometimes it cuts out on music like The feeds messed up you need to get rid of the Kinks in this app or I'm going back toYouTube music
★★★★★ Eimear Spain 4/22/2026 v1.130.4
The app on chromecast has gotten worse. They've removed some of the functionality such as starting a song radio. when I go to search, instead of bringing up the keyboard it regularly shows a pop up that says "Use Spotify app to search". this is frustrating because it means I can't search using voice control. it frequently fails to sync progress on the track I playing when I move between devices. if I listen to an audio book and take a break to listen to something else, the audio book disappears from my recently played and I have to go search for it again. another issue stems from. having a few accounts signed into on the chromecast. if my partner is over, we will listen to something on my Spotify account on the chromecast. however when he leaves and puts music on in his car, if I open up Spotify it will have switched over to his account and show me what he's playing, despite him never opening Spotify on his phone while he's here. Now that Spotify are hiking prices again, I'm seriously considering cancelling. I'm not inclined to pay more money for a worse product.
★★★★★ Justin Solíz 4/17/2026 v1.130.4
it looks like it doesn't want to work on Android 12 TV anymore. you still work fine but after the other night I cannot get it to actually fully boot on my tv. it just keeps on with that Spotify logo and that's it.
★★★★★ كنان بادويلان 4/8/2026
I'm sorry but it's bad
★★★★★ pp3 3/31/2026 v1.128.2
Full of bugs. Can't play pause sometimes, can't seek. Full of bugs

Sentiment summary

82%
Positive (4-5★)
2%
Neutral (3★)
16%
Negative (1-2★)

✓ Strong positive sentiment - clone path is harder, users like the existing app.